New Car Sales Executive
Romford (RM3)
£26,000 pa, OTE £52,000 pa + Company Car
Join Our Team at Renault Retail Group Romford
We're looking for an experienced New Car Sales Executive to join our welcoming, customer-focused team at Renault Romford, located on the Southend Arterial Road in Harold Wood (RM3).
You’ll be joining a high-performing dealership with strong enquiry levels and a broad Renault and Dacia product range.
Our modern showroom features the latest Renault and Dacia vehicles, including electric, hybrid, and family-friendly models. You’ll be working in a supportive environment where clear communication, professionalism, and positive customer experiences shape everything we do.
What You’ll Do
- Engage with customers in the showroom and understand their needs
- Present new Renault and Dacia vehicles, including electric and hybrid models
- Arrange and conduct customer test drives
- Introduce finance and insurance products in a clear, FCA-compliant way
- Use Keyloop Showroom / EnquiryMax to manage enquiries, update CRM records, prepare quotations, create sales orders, process part-exchanges, and schedule handovers
- Maintain accurate follow-up actions through Keyloop's integrated tools to support timely customer communication
- Use CitNOW to record and share personalised vehicle videos, provide live walk-arounds, and communicate through its two-way messaging features
- Manage customer engagement and lead responses through Keyloop's digital lead management tools, ensuring enquiries are responded to promptly
- Support customers from first enquiry through to final handover with a helpful, organised, and professional approach
What We’re Looking For
- Recent experience in motor retail sales, ideally within a main dealer
- A clear communicator with a calm, helpful, and professional manner
- Comfortable working with transparent and achievable sales targets
- Organised and customer-focused, with confidence when presenting vehicles, finance options, and additional products
- Able to work confidently with digital systems, including CDK Drive, Keyloop Showroom / EnquiryMax and CitNOW, or transferable dealership software experience
- Experience presenting finance and product options in line with FCA expectations, including structured discussions around vehicle price, part-exchange valuations, customer budgets, and product choices
Driving Licence Requirement
A full UK driving licence is essential for conducting customer test drives and for eligibility for the company car scheme. Both manual and automatic-only licences can be considered.
Hours & Pay
This role operates on a 2-week rota alternating between 5 and 6 working days. Working hours are 8:30am-6:00pm on weekdays, 8:30am-5:00pm on Saturdays, and the alternate Sundays are 10:00am-4:00pm. The weekday and Saturday shifts include a 1-hour break.
The role offers a basic salary of £26,000 pa plus uncapped commission, with OTE of £52,000 pa that is achievable and regularly reached. Our top earners are making significantly more, and a company car is provided.
Company Benefits
Access to our ECOS vehicle scheme, providing high-spec vehicles that are replaced annually.
The Family Car Scheme is available for close family members, with the first vehicle available after probation, a second vehicle available after 12 months' service, and vehicles replaced annually. Car insurance is included on both schemes.
Additional benefits include:
- 33 days' annual leave including Bank Holidays (option to buy or sell additional days)
- Pension scheme with life assurance
- Staff discounts on vehicles, parts, servicing, and accessories
- Share Incentive Scheme
- Mortgage and pension advice seminars
- Excellent manufacturer training and clear career development opportunities
- Cycle to Work scheme, including e-bikes
- Discounted gym membership
- Enhanced Maternity and Paternity policies
- Eye test voucher scheme
Raja Mallik from the Recruitment Team will contact shortlisted candidates.
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