At a Glance
- Tasks: Assist customers and technicians with parts supply and manage stock control.
- Company: Join the friendly team at Renault Cardiff, a well-established dealership.
- Benefits: Competitive salary, staff discounts, pension scheme, and career development opportunities.
- Other info: Enjoy a dynamic work environment with excellent training and growth potential.
- Why this job: Be part of a supportive team and make a difference in customer service.
- Qualifications: Experience in automotive parts and strong organisational skills preferred.
The predicted salary is between 27500 - 33000 £ per year.
Join Our Team at Renault Cardiff
We are looking for a friendly, organised and customer-focused Parts Advisor to join the Parts Department at Renault Cardiff. You will be joining a welcoming team in a well-established main dealership where clear communication, accuracy and supportive teamwork are valued every day.
What You’ll Do
- Serve customers at both the front counter (retail) and back counter (workshop).
- Support Technicians with accurate and timely parts supply.
- Manage parts ordering, deliveries, returns and stock control.
- Look after our parts storage area to ensure everything is safe, tidy and easy to access.
- Use dealership systems such as Kerridge, Autoline or similar platforms.
- Provide product information in a helpful, non-pressured way.
What We’re Looking For
- Previous experience in a parts advisor or automotive parts environment.
- Backgrounds in main dealers, manufacturer-owned groups, motor factors, trade parts operations or national parts retailers.
- Confidence using automotive parts systems (Kerridge, Autoline, Keyloop or similar).
- A calm, helpful and professional approach to customer communication.
- Good organisational skills and attention to detail.
If you have main dealer experience, you will be prioritised for interview, though this is not essential.
Monday to Friday, 8:30am to 5pm (30 minute lunch break)
1 in 3 Saturday mornings, 8:30am to 12:30pm (paid at time and a half)
Basic salary: £27,500 per annum
Bonus: Achievable, regularly reached OTE of £33,000 per annum
Company Benefits
- Pension scheme with life assurance
- Staff discounts on vehicles, parts, servicing, and accessories
- Access to our company loan car scheme
- Share Incentive Scheme
- Mortgage and pension advice seminars
- Excellent manufacturer training and clear career development opportunities
- Cycle to Work scheme, including e-bikes
- Discounted gym membership
- Enhanced Maternity and Paternity policies
- 33 days’ annual leave including Bank Holidays (option to buy or sell additional days)
** CLICK HERE to apply for the Parts Advisor role at Renault Cardiff! ** You will be directed to our secure Recruitment Platform. Raja Mallik from the Recruitment Team will contact shortlisted candidates.
Parts Advisor, Cardiff employer: Renault UK
Renault Orpington is an excellent employer, offering a supportive work culture where structured processes and experienced finance professionals guide your development as an Accounts Assistant. With generous benefits, including a competitive salary and the opportunity for professional growth within a dynamic automotive environment, you'll find meaningful and rewarding employment in our Orpington office.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor, Cardiff
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Renault Cardiff. Understand their values and what they look for in a Parts Advisor. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer service and parts management. Practise your responses with a friend or in front of the mirror. The more comfortable you are, the better you'll come across during the actual interview.
✨Tip Number 3
Show off your skills! If you have experience with automotive parts systems like Kerridge or Autoline, be sure to highlight this during your interview. Share specific examples of how you've used these systems to improve efficiency or customer satisfaction in previous roles.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace Parts Advisor, Cardiff
Some tips for your application 🫡
Show Your Experience:Make sure to highlight any previous experience you have in a parts advisor role or within the automotive industry. We want to see how your background aligns with what we’re looking for, so don’t hold back!
Be Customer-Focused:Since this role is all about serving customers, let your application reflect your customer service skills. Share examples of how you've provided helpful and professional communication in past roles.
Get Organised:We value good organisational skills, so make sure your application is tidy and easy to read. Use clear headings and bullet points where necessary to showcase your skills and experiences effectively.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy and secure, so go ahead and click that link!
How to prepare for a job interview at Renault UK
✨Know Your Parts
Familiarise yourself with common automotive parts and their functions. Being able to discuss specific parts and their applications will show your expertise and confidence during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've successfully handled customer interactions in the past. Highlight your calm and professional approach, as this is crucial for a Parts Advisor role.
✨Get Comfortable with the Systems
If you have experience with Kerridge, Autoline, or similar systems, be ready to discuss it. If not, do a bit of research on these platforms to demonstrate your willingness to learn and adapt.
✨Organise Your Thoughts
Since attention to detail is key, practice answering questions clearly and concisely. You might even want to jot down some key points about your previous experience and how it relates to the role at Renault Cardiff.
