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- Tasks: Maximise warranty claims and ensure accurate submissions for profitability.
- Company: Join a dynamic dealership team in Bolton with a focus on collaboration.
- Benefits: Earn £15,288 pa plus bonuses, enjoy flexible hours, and hybrid working options.
- Why this job: Be part of a vital role that directly impacts the dealership's success.
- Qualifications: Experience as a Warranty Controller or Senior Service Advisor is essential.
- Other info: Enjoy 25 days annual leave, pension scheme, and discounts on products.
The predicted salary is between 15288 - 15288 £ per year.
Location: Bolton BL3 2NU
Salary: £15,288 pa + bonus
Hours: Part-time, 3 days per week (flexible days), 9am - 5pm
We can offer hybrid working for this role 2 days per week from home. Please note that there is no onsite parking.
We are now seeking an experienced Warranty Controller to join our Aftersales team at our Bolton dealership.
About the RoleIn this position, you will play a vital part in safeguarding profitability by ensuring accurate, timely and maximised recovery of warranty claims. Your responsibilities will include:
- Submitting claims using technicians’ reports in line with manufacturer guidelines
- Negotiating with warranty providers and manufacturers to secure rightful reimbursements
- Preparing invoices for internal preparation work, job card management, filing and other admin duties
- Following up outstanding warranty invoices to drive recovery rates
- Maintaining accurate records via our Dealer Management System (DMS) and MS Excel
- Promoting best practice across our regional network to ensure optimal claim success
You’ll collaborate closely with Service Advisors, Technicians, the Parts Manager, Accounts, and the Head of Business; so teamwork and clear communication are key.
About YouA proven track record as a Warranty Controller or Senior Service Advisor
- Confidence in handling warranty disputes with professionalism and fairness
- Excellent communication skills (face-to-face, phone, email, live chat)
- Experience with warranty systems and dealer management systems (Kerridge, ADP Autoline, CDK Drive, or similar)
- Competence with Microsoft Office, particularly Excel, Word, Outlook, and Teams
- The ability to handle sensitive cases with discretion and accuracy
- A self-motivated and organised approach, with the ability to prioritise effectively
This role is part-time 21 hours per week, 3 days per week (flexible days), 9am - 5pm with 1 hour for lunch. We can offer hybrid working 2 days per week working from home.
What we can offer you- Basic salary of £15,288 pa plus bonus
- 25 days annual leave plus Bank Holidays (pro rata)
- Pension scheme with life assurance
- Enhanced maternity / paternity leave
- Discounts on company products and services
Apply with your CV by clicking this hyperlink: CLICK HERE to apply for the Part-time Warranty Controller role at Renault Bolton - you will be directed to our secure Recruitment Platform. The Recruitment Team will contact successfully selected candidates.
Warranty Controller, Part-time - Bolton employer: Renault UK
Contact Detail:
Renault UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty Controller, Part-time - Bolton
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know about warranty roles. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of warranty systems and dealer management systems. We want you to feel confident discussing your experience and how it relates to the role of Warranty Controller.
✨Tip Number 3
Showcase your communication skills! Whether it’s through a video call or face-to-face, make sure to express your thoughts clearly and professionally. Remember, this role involves a lot of teamwork, so let your collaborative spirit shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Warranty Controller, Part-time - Bolton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Warranty Controller role. Highlight your experience with warranty systems and any relevant achievements that showcase your skills in handling claims and negotiations.
Showcase Communication Skills: Since communication is key in this role, emphasise your excellent communication skills. Whether it’s face-to-face or via email, let us know how you’ve successfully navigated discussions with clients or colleagues.
Be Organised: We love a self-motivated and organised candidate! Share examples of how you prioritise tasks and manage your time effectively, especially when dealing with multiple warranty claims.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Click the link in the job description to get started!
How to prepare for a job interview at Renault UK
✨Know Your Warranty Systems
Make sure you brush up on your knowledge of warranty systems and dealer management systems like Kerridge or ADP Autoline. Being able to discuss your experience with these tools will show that you're ready to hit the ground running.
✨Showcase Your Communication Skills
Since this role involves a lot of collaboration, be prepared to demonstrate your excellent communication skills. Think of examples where you've successfully negotiated or resolved disputes, as this will highlight your ability to handle sensitive cases professionally.
✨Prepare for Teamwork Questions
Expect questions about teamwork and collaboration. Have specific examples ready that showcase how you've worked effectively with Service Advisors, Technicians, or other departments. This will help illustrate your ability to promote best practices across the team.
✨Be Ready to Discuss Your Organisation Skills
As a Warranty Controller, you'll need to manage multiple tasks efficiently. Prepare to talk about how you prioritise your workload and maintain accurate records. Sharing your strategies for staying organised will demonstrate your self-motivated approach.
