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For Companies At a Glance
- Tasks: Engage with customers and manage parts orders in a dynamic team environment.
- Company: Join Renault Trucks, a leader in sustainable transport solutions.
- Benefits: Enjoy 25 days holiday, healthcare cashback, and discounts on various retailers.
- Why this job: Make a real impact on the future of transport while developing your skills.
- Qualifications: Experience in vehicle parts and strong communication skills are essential.
- Other info: Be part of a passionate team committed to sustainability and innovation.
The predicted salary is between 28000 - 42000 £ per year.
Overview
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
Role
Parts Advisor – Faversham
Working within Renault Trucks you will be part of a team developing and sustaining superior performance in parts with face to face customer liaison
Working Hours
Mon-Fri 44 hours. Mon-Fri 0800 – 18.00 (1 hr lunch) with alternate Saturday mornings (8-12) paid at time and a half
Salary
Paying up to £35,000 DOE and a full UK driving licence is required
Core Responsibilities
- Front of House counter sales and dealing with customer parts queries
- Ensure customer orders are taken and supplied to the correct specification.
- Ensure that procedures are correctly carried out for the ordering of goods and their receipt.
- Maintain an efficient filing and retrieval system.
- Ensure that the parts area is kept clean and tidy, and that equipment is in good condition reflecting the image of an efficient and modern Retail Dealer point.
General Duties
- Work with the team to ensure a strong top team ethos.
- Ensure that you conduct yourself in a business-like and professional manner.
- Assist with maintaining a clean and professional Service and Parts area.
- Attend any training or development activity that is made available.
Required Competencies
- Vehicle Parts experience a must
- To be able to effectively communicate at all levels both written and verbally.
- To be able to develop or work in developing new or enhancing existing processes
- To be able to competently use GDS and associated software & systems.
- To be able to competently use desktop PC and associated software & systems
Benefits
- 25 days holiday rising with service
- pension scheme with employer matched contribution of up to 5%
- healthcare cash back scheme
- discounts across retailers, cinemas and theme parks ++
- discount on Arval Contract Hire cars
We value your data privacy and therefore do not accept applications via mail.
Who We Are And What We Believe In
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
As part of Volvo Group, Renault Trucks counts 10,000 professionals committed to have a positive impact on society. We want to contribute to a more sustainable future. We create the business opportunities to make it happen and we stand up to lead this transformation in the transport industry. We care for each other and value our work-life balance. We are eager to learn and grow. We think as entrepreneurs, we are empowered and fairly recognized for our contribution. We are simple, pragmatic, committed and warm.
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Parts Advisor employer: Renault Trucks
Contact Detail:
Renault Trucks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Get to know the company! Research Renault Trucks and their values. When you walk into that interview, show them you’re not just another candidate but someone who genuinely cares about their mission in sustainable transport.
✨Tip Number 2
Practice your communication skills. As a Parts Advisor, you'll be dealing with customers face-to-face. Role-play with a friend or family member to get comfortable with handling parts queries and showcasing your vehicle parts experience.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and presentable. It reflects your commitment to maintaining a clean and efficient service area, just like they expect from you.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to use the systems they value.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Parts Advisor role. Highlight your vehicle parts experience and any relevant skills that match the job description. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about sustainable transport and how your background makes you a great fit for Renault Trucks. Let us know what excites you about this opportunity!
Showcase Your Communication Skills: Effective written communication is key for this role. Make sure your application is clear, concise, and free of errors. We appreciate professionalism, so let your personality come through while keeping it business-like.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Renault Trucks
✨Know Your Parts
Make sure you brush up on your vehicle parts knowledge before the interview. Familiarise yourself with common parts, their functions, and any specific products Renault Trucks offers. This will show your expertise and enthusiasm for the role.
✨Practice Customer Interaction
Since the role involves face-to-face customer liaison, practice how you would handle customer queries. Role-play with a friend or family member to get comfortable with responding to questions about parts and providing excellent service.
✨Showcase Your Team Spirit
Renault Trucks values teamwork, so be prepared to discuss examples of how you've worked effectively in a team before. Highlight your ability to collaborate and contribute to a positive work environment during the interview.
✨Be Ready for Process Questions
Expect questions about how you would manage ordering and receiving goods. Think through the processes involved and be ready to explain how you would ensure efficiency and accuracy in your work as a Parts Advisor.
