At a Glance
- Tasks: Lead the delivery process for electric trucks, ensuring customer satisfaction and timely deliveries.
- Company: Renault Trucks, a leader in sustainable transport and innovation.
- Benefits: Competitive salary, generous holiday allowance, medical insurance, and pension scheme.
- Other info: Join a supportive team with excellent career growth opportunities.
- Why this job: Be the vital link between our business and fleet customers, making a real impact.
- Qualifications: Strong customer focus, negotiation skills, and proficiency in IT systems.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Salary: Competitive & Annual Company Bonus
Location: Warwick – Hybrid working (60% office-based)
Travel: Occasional UK travel to customers, suppliers, and dealers
At Renault Trucks UK, we lead the way in commercial vehicle innovation and reliability. Our award‑winning E‑Tech electric trucks are setting new standards for sustainable transport across the country, helping businesses reduce emissions while keeping essential industries moving.
What We Offer
- Pension scheme: Matched up to 7% of your salary, including death in service cover.
- Medical Insurance: Medical insurance coverage is provided by Bupa.
- Employee Assistance Programme: Take advantage of our wellness, mindfulness, and counselling services to support your overall well‑being.
- Generous holiday allowance: Start with 25 days and watch it grow to 30 days with length of service, plus bank holidays.
- Exclusive discounts on a range of purchases: Save on shopping vouchers, cinema tickets, holidays, travel, and more through MyActiveDiscounts and MyGymDiscounts.
- Enhanced family‑friendly policies: We value work‑life balance and offer enhanced family‑friendly policies, including maternity leave with 6 months full pay and 6 months half pay, as well as 5‑week paternity leave.
Who Are You?
You’re a natural relationship builder, personable and approachable, and able to build and maintain strong, long‑term relationships across a diverse range of stakeholders, including customers, dealers and suppliers alike. You thrive under pressure, remain calm in complex situations and have the confidence to resolve challenges head‑on.
What You Bring
- Demonstrates strong customer focus with a proactive and solution‐oriented mindset
- Possesses excellent negotiation and influencing skills to drive projects forward effectively
- Proficient in IT systems, including Excel and SAP
- Valid UK driving licence
- Shows solid commercial awareness and a clear understanding of customer requirements
- Communicates clearly and confidently at all levels, internally and externally
- Applies a methodical, organised, and logical approach with exceptional attention to detail
- Works collaboratively as part of a team and has a commitment to continuous improvement
Who Will You Work With?
This role sits within the busy and fast‑paced Sales Order Processing team. It’s a great opportunity to join a small, friendly group with a supportive and collaborative way of working, where we’re well‑placed to help new colleagues succeed. The team includes two Fleet Delivery Specialists and two Dealer & Fleet Sales Support, all reporting into the SOP Logistics & Inventory Manager.
Beyond the team, you’ll work closely with the Sales Team, Key Account Managers, and bodybuilders, building relationships that are essential to delivering for our fleet customers.
What Will You Do?
- Lead the end‑to‑end order‑to‑delivery process, ensuring every vehicle meets customer specifications and is delivered on time
- Ensure accurate vehicle specifications by liaising closely with Key Account Managers and the Technical Department
- Proactively identify and resolve challenges, ensuring smooth delivery schedules and customer satisfaction
- Ensure compliance with tender conditions, delivery agreements, legal requirements, and company policies
- Monitor and manage factory and bodybuilder delivery schedules, providing solutions to any deviations to meet customer expectations
- Track and manage supplier and customer payments, supporting cash flow and mitigating risk
- Support continuous improvement initiatives, challenging existing processes and suggesting ways to enhance efficiency and service quality
Fleet Delivery Specialist in Warwick employer: Renault Trucks
Renault Trucks in West Thurrock is an exceptional employer, offering a dynamic work environment where your skills as a Nightshift HGV Technician can truly shine. With a strong focus on employee development, including tailored training plans and exposure to cutting-edge EV technology, you will have ample opportunities for growth. Enjoy competitive compensation, generous holiday allowances, and a supportive culture that values your contributions to sustainable transport solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Fleet Delivery Specialist in Warwick
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Renault Trucks. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching Renault Trucks and their E-Tech electric trucks. Show us you’re passionate about sustainable transport and how you can contribute to their mission of delivering excellence.
✨Tip Number 3
Practice your negotiation skills! As a Fleet Delivery Specialist, you’ll need to influence and drive projects forward. Role-play scenarios with friends or family to build your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Renault Trucks team.
We think you need these skills to ace Fleet Delivery Specialist in Warwick
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Fleet Delivery Specialist role. Highlight relevant experience and skills that match the job description, like your customer focus and negotiation skills. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're excited about the role and how your background makes you a great fit. Don’t forget to mention your proactive mindset and ability to build relationships.
Showcase Your IT Skills:Since proficiency in IT systems like Excel and SAP is key for this role, make sure to highlight your experience with these tools. We love seeing candidates who are tech-savvy and can manage data effectively!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Renault Trucks
✨Know Your Stuff
Before the interview, make sure you understand Renault Trucks' products and services, especially the E-Tech electric trucks. Familiarise yourself with the order-to-delivery process and think about how your skills can enhance customer satisfaction.
✨Showcase Your Relationship-Building Skills
As a Fleet Delivery Specialist, you'll need to build strong relationships with customers, dealers, and suppliers. Prepare examples of how you've successfully managed stakeholder relationships in the past, highlighting your personable approach and negotiation skills.
✨Be Ready for Problem-Solving
Expect questions that assess your ability to handle challenges. Think of specific instances where you've proactively identified issues and implemented solutions, especially in high-pressure situations. This will demonstrate your solution-oriented mindset.
✨Demonstrate Your Organisational Skills
Since the role requires a methodical and detail-oriented approach, be prepared to discuss how you manage multiple tasks and deadlines. Share examples of how you've kept projects on track and ensured compliance with various requirements.