General Director (Aftermarket) - Bellshill

Renault Trucks Scotland (based in the Bellshill area) is entering an exciting phase of renewed ambition, supported by increased investment and resources. We are looking for a hands-on, commercially minded leader to drive the transformation of our Scottish operations and deliver sustainable growth.

In this role, you will take full accountability for the performance of Renault Trucks’ wholly owned operations in Scotland, while ensuring strong alignment with Volvo Group values, culture and governance. Success will be measured through engaged teams, satisfied customers, operational excellence and strong financial performance.

This is a rare opportunity to lead a strategically important part of the Renault Trucks business at a pivotal moment. With strong backing, investment and clear ambition for growth, you will have the scope to make a visible impact, shape local operations and build a high-performing, customer-focused organisation.

You will work closely with committed teams across Scotland and the wider UK & Ireland organisation, combining strategic leadership with hands-on operational involvement. For someone who enjoys being close to the business, solving practical challenges and developing people, this role offers the chance to help shape the future success of Renault Trucks Scotland.

What You Will Do

• Lead and deliver the transformation programme, staying close to day-to-day operations while ensuring clear progress against defined objectives.
• Deliver the business plan across aftermarket operations, workshop performance, parts and extended services.
• Drive operational efficiency and continuous improvement across all sites, identifying practical opportunities to improve performance.
• Define, implement and monitor key performance indicators, taking timely corrective action where needed to ensure targets are met.
• Lead Renault CAT (Customer Action Team) and CRM activities to maximize customer satisfaction and unlock business opportunities.
• Ensure full compliance with health and safety, regulatory and internal standards.
• Lead local marketing initiatives and customer events in collaboration with central and local marketing communications teams.
• Build a genuinely customer-centric culture, ensuring customer needs are understood and acted on at every level.
• Lead, develop and inspire teams in line with Volvo Group values, creating an environment of engagement, accountability and strong performance.
• Take full ownership of people management responsibilities, including regular feedback, follow-up and use of tools such as Touchpoint and Glint.
• Contribute to regular business reporting in line with Market Company requirements, providing clear insight into progress, risks and opportunities.

Who are you?

• Proven ability to deliver results through engaged, high-performing teams, with a leadership style that is visible, practical and people-focused.
• Degree-level qualification in business, engineering, or equivalent experience.
• Strong leadership presence, with the resilience and credibility to drive cultural integration, change and operational improvement.
• A customer-focused mindset, with the ability to translate customer expectations into practical actions across the organisation.
• Strong commercial acumen, with a solid understanding of key business drivers including profitability, cash flow, productivity and performance metrics.
• Experience in retail, dealer or workshop-led operations, ideally within a multi-site environment.
• Background in commercial vehicles is advantageous, but not essential.
• Strategic thinker who is equally comfortable engaging with teams on the ground and operating at senior leadership level.

What’s in it for you?

• Pension scheme: Excellent pension scheme, with incremental benefits based on length of service, including death in service cover.
• Company Car: Choice between an Electric or Hybrid car after the probation period.
• Health Care Plan: Benefit from a free comprehensive health care plan provided by BHSF for you and your family.
• Employee Assistance Programme: Take advantage of wellness, mindfulness, and counselling services to support your overall well-being.
• Generous holiday allowance: Start with 30 days (including Bank Holidays) rising to 33 days after 5 years.
• Discounts on various purchases: Enjoy savings on shopping vouchers, cinema tickets, holidays, and travel.
• Fitness perks: Access MyGymDiscounts and MyActiveDiscounts.
• Enhanced family-friendly policies: We value work-life balance and offer enhanced family-friendly policies, including maternity leave with 6 months full pay and 6 months half pay, as well as 5-week paternity leave.

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities. Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

As part of Volvo Group, Renault Trucks counts 10,000 professionals committed to have a positive impact on society. We want to contribute to a more sustainable future. We create the business opportunities to make it happen and we stand up to lead this transformation in the transport industry. We care for each other and value our work-life balance. We are eager to learn and grow. We think as entrepreneurs, we are empowered and fairly recognized for our contribution. We are simple, pragmatic, committed and warm.