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- Tasks: Assist customers with parts queries and ensure efficient order processing.
- Company: Join Renault Trucks, a leader in the automotive industry.
- Benefits: Enjoy 25 days holiday, pension scheme, and discounts on various retailers.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Experience in vehicle parts and strong communication skills required.
- Other info: Opportunity for professional development and career growth.
The predicted salary is between 28000 - 42000 £ per year.
Working within Renault Trucks you will be part of a team developing and sustaining superior performance in parts with face to face customer liaison.
Mon-Fri 44 hours. Mon-Fri 0800 – hr lunch) with alternate Saturday mornings paid at time and a half. Paying up to £35,000 DOE and a full UK driving licence is required.
Core Responsibilities- Front of House counter sales and dealing with customer parts queries.
- Ensure customer orders are taken and supplied to the correct specification.
- Ensure that procedures are correctly carried out for the ordering of goods and their receipt.
- Maintain an efficient filing and retrieval system.
- Ensure that the parts area is kept clean and tidy, and that equipment is in good condition reflecting the image of an efficient and modern Retail Dealer point.
- Work with the team to ensure a strong top team ethos.
- Ensure that you conduct yourself in a business-like and professional manner.
- Assist with maintaining a clean and professional Service and Parts area.
- Attend any training or development activity that is made available.
- Vehicle Parts experience a must.
- To be able to effectively communicate at all levels both written and verbally.
- To be able to develop or work in developing new or enhancing existing processes.
- To be able to competently use GDS and associated software & systems.
- To be able to competently use desktop PC and associated software & systems.
- 25 days holiday rising with service.
- Pension scheme with employer matched contribution of up to 5%.
- Healthcare cash back scheme.
- Discounts across retailers, cinemas and theme parks.
- Discount on Arval Contract Hire cars.
Parts Advisor in Leeds employer: Renault Truck Commercials
Contact Detail:
Renault Truck Commercials Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Leeds
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Renault Trucks. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your experience in vehicle parts and customer service, making you feel more confident when it’s your turn to shine.
✨Tip Number 3
Dress to impress! Make sure you look professional and polished for your interview. First impressions matter, and showing up in smart attire reflects your seriousness about the role and the company.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Parts Advisor in Leeds
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, take a moment to really digest the job description. It’s packed with details about what we’re looking for in a Parts Advisor, so make sure you understand the core responsibilities and required competencies.
Tailor Your Application: When you’re writing your application, don’t just send a generic CV. Highlight your vehicle parts experience and any relevant skills that match what we’ve outlined. Show us why you’re the perfect fit for our team!
Be Professional and Clear: Since effective communication is key for this role, ensure your written application is clear and professional. Use proper grammar and spelling, and keep your tone friendly yet business-like. We want to see your personality shine through!
Apply Through Our Website: Once you’ve polished your application, head over to our website to submit it. Applying directly through our site helps us keep everything organised and makes sure your application gets the attention it deserves!
How to prepare for a job interview at Renault Truck Commercials
✨Know Your Parts
Make sure you brush up on your vehicle parts knowledge before the interview. Familiarise yourself with common parts, their functions, and any specific products that Renault Trucks offers. This will show your passion for the role and help you answer technical questions confidently.
✨Customer Service Skills Shine
Since this role involves face-to-face customer interaction, prepare examples of how you've successfully handled customer queries in the past. Think about times when you went above and beyond to ensure customer satisfaction, as this will demonstrate your commitment to excellent service.
✨Show Team Spirit
The job requires a strong team ethos, so be ready to discuss your experience working in teams. Share specific instances where you collaborated effectively with colleagues to achieve a common goal, highlighting your ability to contribute positively to a team environment.
✨Be Professional and Prepared
Dress smartly and arrive on time for your interview. Bring along any necessary documents, such as your CV and references. Being organised and presenting yourself well reflects your professionalism and respect for the opportunity.