Renault Truck Commercials is seeking an experienced handover specialist from within the truck industry to deliver maximum customer satisfaction by providing and supporting new truck vehicle handovers and onward customer support. You will be required to impart technical user information at handover. You will also be a CPC and C+E HGV qualified driver. This mobile position will be covering the Midlands, Cardiff and Bristol where you will deliver professional and exceptional Customer vehicle handovers in depot and at customer sites ensuring the customer has been adequately instructed on the vehicle controls etc. You will also ensure all safety checks, compliance and vehicle quality checks are conducted and adhered to before handing the vehicle to the customer.
This involves:
- Ensuring they are registered and taxed
- Conducting customer demonstration on controls etc
- Supporting the customer with Imparting brand knowledge and Optifleet telematics
- Working with Fleet customers providing driver training as required
- Identifying potential income streams i.e. driver training and short-term hire
- Control and manage customer vehicle demonstrations, maximising customer experience and the value and efficiency of our products
Package:
up to £50,000 basic dependent on experience,company car,7% matched pension scheme plus excellent benefits associated with working within a global group.Monday to Friday 40 hours a week
Requirements
- HGV C+E Drivers licence (Class 1)
- Up-to-date CPC qualification
- Core understanding and experience of transport operations National Certificate in Road Transport an advantage.
- IT Literate to work within company processes and systems.
- Basic knowledge of Word, Excel & Outlook applications & general computer literacy
- Competent in PowerPoint with the ability to present confidently
- Experience of risk assessment as the role requires work to be conducted on customer premises
- Flexible with working hours to meet customer demands and expectations
- Strong communication and negotiating skills
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Fleet Solutions Manager (Tipton) employer: Renault Truck Commercials Ltd.
Renault Truck Commercials is an exceptional employer that offers a dynamic apprenticeship experience in Bristol, where you can develop essential customer service skills in a supportive environment. With a strong focus on employee growth, you will benefit from comprehensive training, mentorship from experienced professionals, and a range of perks including a generous holiday allowance and discounts across various retailers. Join us to kickstart your career with a global brand that values teamwork and personal development.
Contact Details:
Renault Truck Commercials Ltd. Recruitment Team
