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- Tasks: Engage with customers and manage parts sales in a dynamic dealership environment.
- Company: Join a leading Renault Trucks dealership in Dunstable.
- Benefits: Enjoy 25 days holiday, pension contributions, and exclusive discounts.
- Why this job: Be part of a supportive team and develop your skills while making a difference.
- Qualifications: Strong communication skills and a full UK driving licence required.
- Other info: Flexible working hours with opportunities for professional growth.
The predicted salary is between 28000 - 42000 £ per year.
Working within Renault Trucks, you will be part of a team developing and sustaining superior performance in parts with face-to-face customer liaison.
Working Hours: Mon-Fri, 44 hours. Rotation between 06:00 – 16:00 and 08:00 – 18:00, with Fridays finishing an hour earlier. Alternate Saturday mornings are paid at time and a half. Moving to a 1 in 3 Saturday rota.
Pay: £35,000 DOE
A full UK driving licence is required.
Core Responsibilities:
- Front of House counter sales and dealing with customer parts queries.
- Ensure customer orders are taken and supplied accurately.
- Follow procedures for ordering goods and receipt.
- Maintain an efficient filing and retrieval system.
- Keep the parts area clean and tidy, and ensure equipment is in good condition.
- Comply with the Company Health and Safety policy.
- Wear PPE when required.
General Duties:
- Support team development and foster a strong team ethos.
- Develop skills, attitude, and performance of yourself and the team.
- Conduct yourself professionally at all times.
- Maintain a clean and professional Service and Parts area.
- Attend training and development activities.
Required Competencies:
- Effective communication skills, both written and verbal.
- Ability to develop or improve processes.
- Adaptability and willingness to learn new skills.
- Proficiency with GDS, associated software, and systems.
- Proficiency with desktop PC and related software.
Benefits:
- 25 days holiday, increasing with service.
- Pension scheme with up to 5% employer contribution.
- Healthcare cashback scheme.
- Discounts across retailers, cinemas, and theme parks.
- Discount on Arval Contract Hire cars.
Parts Advisor (Dunstable) employer: Renault Truck Commercials Ltd.
Contact Detail:
Renault Truck Commercials Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor (Dunstable)
✨Tip Number 1
Get to know the company! Research Chiltern Dealership and Renault Trucks. Understanding their values and culture will help you connect better during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! As a Parts Advisor, you'll be dealing with customers face-to-face. Role-play with a friend or family member to get comfortable with handling queries and providing solutions.
✨Tip Number 3
Show off your adaptability! Be ready to discuss times when you've had to learn new processes or systems quickly. This will demonstrate your willingness to grow and fit into the team at Chiltern.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Parts Advisor (Dunstable)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Parts Advisor role. Highlight any relevant experience you have in customer service or parts sales, and don’t forget to mention your communication skills – they’re key for this job!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Chiltern Dealership. Be sure to mention your adaptability and willingness to learn new skills, as these are super important for us.
Show Off Your Tech Skills: Since proficiency with GDS and related software is a must, make sure to include any relevant tech skills in your application. If you’ve worked with similar systems before, let us know – we love a tech-savvy candidate!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to keep track of your application and ensure you don’t miss out on any updates from our team!
How to prepare for a job interview at Renault Truck Commercials Ltd.
✨Know Your Parts
Familiarise yourself with the parts and services offered by Renault Trucks. Being able to discuss specific products or recent developments in the industry will show your enthusiasm and knowledge, making you stand out as a candidate.
✨Showcase Your Communication Skills
Since effective communication is key for a Parts Advisor, practice articulating your thoughts clearly. Prepare examples of how you've successfully handled customer queries or resolved issues in the past to demonstrate your skills.
✨Demonstrate Team Spirit
The role requires supporting team development, so be ready to share experiences where you've contributed to a team’s success. Highlight your adaptability and willingness to learn from others, which will resonate well with the interviewers.
✨Prepare for Practical Scenarios
Expect questions that may involve real-life scenarios related to parts ordering and customer service. Think through how you would handle specific situations, such as a customer complaint or a stock discrepancy, to showcase your problem-solving abilities.