Introduction
With this Parts/Trade Supplier Apprenticeship, you’ll get involved in everything within the Renault dealership. You will gain lots of hands-on experience. If you have a genuine interest in automotive, this is the apprenticeship for you!
About the Employer
Renault Retail Group is one of the UK's leading Renault dealer networks, proudly owned by Renault and with over 30 years of experience delivering outstanding customer service. As an apprentice, you'll work alongside manufacturer-trained technicians, gain hands-on experience with the latest petrol, hybrid and electric vehicle technology, and receive industry-leading training to build a successful career in the automotive industry.
What You'll Do
- Helps customers order the right parts for their vehicle, face-to-face and over the phone
- Give quotes for parts
- Help solve any customer problems
- Process sales transactions, including raising invoices and credits for goods supplied and handling returns
- Co-ordinate with other departments, such as the service desk and the workshop
- Compile parts from job cards for repairs being carried out in the workshop
- Ensures they have current product knowledge
Training Outcome
Short-term Progression: Parts Advisor/Trade Counter Sales Warehouse/Stock Controller Internal Sales Executive
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Number skills
- Logical
- Team working
- Initiative
- Patience
- Physical fitness
Qualifications
- Desired - GCSE - Minimum 5 National (Grade C/4 or above) - 5 or C
Course Information
- Course: Trade supplier (level 2)
- Level: 2
- Route: Sales, marketing and procurement
- Apprenticeship Level: Intermediate
Working Arrangements
- Working Week: Monday - Friday, times to be confirmed. Will include every other Saturday morning, 8.00am - 12.30pm.
- Expected Duration: 1 Year 3 Months
- Training Provider: GTG TRAINING LIMITED
