At a Glance
- Tasks: Lead the finance and insurance function, guiding a team to enhance customer experience.
- Company: Join Renault Retail Group, a high-performing dealership with a strong customer base.
- Benefits: Competitive salary, uncapped OTE, company car, and generous annual leave.
- Other info: Enjoy excellent training, career growth opportunities, and a supportive team culture.
- Why this job: Make a real impact in a dynamic sales environment while developing your career.
- Qualifications: Experience in a similar role and strong communication skills are essential.
The predicted salary is between 31354 - 62700 £ per year.
Join Our Sales Team at Renault Watford. Renault Retail Group is looking for an experienced Business Manager / F&I Transaction Manager to join our dealership based at Watford Business Park (WD18). You'll be joining a high-performing site representing Renault, Dacia and approved used vehicles, with strong enquiry levels, consistent stock availability, and a well-established customer base. This is a key role within the sales function, working closely with the General Sales Manager. You will support and guide a team of Sales Executives, contributing to both performance and customer experience across the dealership.
What You'll Do
- Take ownership of the finance and insurance function, supporting both customers and the wider sales team.
- Structure and present finance, insurance, and add-on products in a clear, compliant manner to maximise customer value and dealership profitability.
- Support and coach a team of Sales Executives, including second-facing customers and assisting with deal progression where required.
- Work closely with the General Sales Manager to maintain strong finance and insurance penetration levels and overall commercial performance.
- Act as a visible and supportive presence on the showroom floor, helping to guide customers through the finance process and improve conversion.
- Manage the end-to-end finance journey, including submitting applications, securing approvals, and ensuring all documentation is accurate and completed on time.
- Build effective relationships with lending partners and finance providers to secure competitive funding solutions for customers.
- Ensure full compliance with FCA regulations and internal policies, with clear and transparent communication of financial commitments.
- Support vehicle part-exchange valuations and overall deal structure.
- Monitor deal progress, documentation, and outcomes to maintain accuracy, efficiency, and consistency across all transactions.
- Maintain well-structured daily processes, including pipeline management, diary control, and system updates, ensuring deals are progressed and completed efficiently.
- Support reporting, audits, and ongoing improvements within the sales and finance function.
What We're Looking For
- Previous experience in a Business Manager, Transaction Manager, F&I Manager or Sales Controller role within a main dealer environment.
- A strong understanding of finance and insurance products, compliance requirements, and dealership processes.
- Experience supporting or mentoring Sales Executives within a retail sales environment.
- A structured, organised approach to managing deals, customer interactions, and daily workload.
- Strong communication skills with the ability to build confidence with both customers and colleagues.
- Confidence working in a target-driven environment, with a focus on both performance and customer outcomes.
Licence Requirement
A full UK driving licence (manual and automatic vehicles) is essential for this role, to meet company insurance requirements and support vehicle demonstrations and customer test drives.
Hours & Pay
Working pattern (rota basis): 5 days per week, 4 weekdays (8:00am–6:00pm), Saturdays (8:30am–5:00pm), 1 in 3 Sundays (10:00am–4:00pm).
Pay: £31,354 pa basic salary OTE £62,700 pa (uncapped and achievable). Company car provided.
Company Benefits
- Access to a salary sacrifice, tax-efficient new car scheme (ECOS/ECOP).
- High-spec vehicles replaced annually.
- Family Car Scheme, available for close family members from £139 per month.
- 33 days' annual leave including Bank Holidays (option to buy or sell additional days).
- Pension scheme with life assurance.
- Staff discounts on vehicles, parts, servicing, and accessories.
- Share Incentive Scheme.
- Mortgage and pension advice seminars.
- Excellent manufacturer training and clear career development opportunities.
- Cycle to Work scheme, including e-bikes.
- Discounted gym membership.
- Enhanced Maternity and Paternity policies.
- Eye test voucher scheme.
How to Apply
Click Apply and follow the instructions to upload your CV. Raja Mallik from the Recruitment Team will contact shortlisted candidates. No agencies please.
Business Manager in Watford employer: Renault Retail Group
Renault Retail Group is an exceptional employer, offering a dynamic work environment at our Watford dealership where you can thrive as a Business Manager. With competitive pay, uncapped OTE, and a comprehensive benefits package including a company car, generous annual leave, and clear career development opportunities, we prioritise employee growth and well-being. Join a supportive team that values performance and customer satisfaction, all while representing renowned brands like Renault and Dacia in a high-performing sales environment.
StudySmarter Expert Advice🤫
We think this is how you could land Business Manager in Watford
✨Tip Number 1
Get to know the company inside out! Research Renault Retail Group, their values, and what makes them tick. This way, when you walk into that interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. This will help you articulate your experience and how it aligns with the Business Manager role, making you feel more confident on the day.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Business Manager in Watford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in business management or finance, and don’t forget to showcase any mentoring experience with Sales Executives!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Business Manager role. Mention your understanding of finance products and how you can contribute to the dealership's success.
Showcase Your Communication Skills:Since strong communication is key in this role, make sure your application reflects that. Use clear and concise language, and if possible, include examples of how you've built relationships with customers and colleagues in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our recruitment team!
How to prepare for a job interview at Renault Retail Group
✨Know Your Numbers
Make sure you’re familiar with the financial products and services relevant to the role. Brush up on your knowledge of FCA regulations and dealership processes, as this will show that you’re serious about compliance and customer care.
✨Showcase Your Leadership Skills
As a Business Manager, you'll be guiding Sales Executives. Prepare examples of how you've successfully supported or mentored team members in the past. This will demonstrate your ability to lead and improve team performance.
✨Practice Your Pitch
You’ll need to present finance and insurance options clearly to customers. Practise explaining these products in a straightforward way, focusing on how they benefit the customer. This will help you feel more confident during the interview.
✨Build Rapport
During the interview, aim to build a connection with your interviewer. Use strong communication skills to engage them, just as you would with customers. This will highlight your ability to create trust and confidence, which is key in this role.
