At a Glance
- Tasks: Lead the finance and insurance function, guiding a team to maximise customer value.
- Company: Join Renault Retail Group, a high-performing dealership with a strong customer base.
- Benefits: Competitive salary, uncapped OTE, company car, and generous annual leave.
- Other info: Enjoy excellent training, career development, and a supportive team culture.
- Why this job: Make a real impact in a dynamic sales environment while developing your career.
- Qualifications: Experience in a similar role and strong communication skills are essential.
The predicted salary is between 31354 - 62700 £ per year.
Make sure to apply with all the requested information, as laid out in the job overview below.
Join Our Sales Team at Renault Watford. Renault Retail Group is looking for an experienced Business Manager / F&I Transaction Manager to join our dealership based at Watford Business Park (WD18). You'll be joining a high-performing site representing Renault, Dacia and approved used vehicles, with strong enquiry levels, consistent stock availability, and a well-established customer base. This is a key role within the sales function, working closely with the General Sales Manager. You will support and guide a team of Sales Executives, contributing to both performance and customer experience across the dealership.
What You'll Do
- Take ownership of the finance and insurance function, supporting both customers and the wider sales team.
- Structure and present finance, insurance, and add-on products in a clear, compliant manner to maximise customer value and dealership profitability.
- Support and coach a team of Sales Executives, including second-facing customers and assisting with deal progression where required.
- Work closely with the General Sales Manager to maintain strong finance and insurance penetration levels and overall commercial performance.
- Act as a visible and supportive presence on the showroom floor, helping to guide customers through the finance process and improve conversion.
- Manage the end-to-end finance journey, including submitting applications, securing approvals, and ensuring all documentation is accurate and completed on time.
- Build effective relationships with lending partners and finance providers to secure competitive funding solutions for customers.
- Ensure full compliance with FCA regulations and internal policies, with clear and transparent communication of financial commitments.
- Support vehicle part-exchange valuations and overall deal structure.
- Monitor deal progress, documentation, and outcomes to maintain accuracy, efficiency, and consistency across all transactions.
- Maintain well-structured daily processes, including pipeline management, diary control, and system updates, ensuring deals are progressed and completed efficiently.
- Support reporting, audits, and ongoing improvements within the sales and finance function.
What We're Looking For
- Previous experience in a Business Manager, Transaction Manager, F&I Manager or Sales Controller role within a main dealer environment.
- A strong understanding of finance and insurance products, compliance requirements, and dealership processes.
- Experience supporting or mentoring Sales Executives within a retail sales environment.
- A structured, organised approach to managing deals, customer interactions, and daily workload.
- Strong communication skills with the ability to build confidence with both customers and colleagues.
- Confidence working in a target-driven environment, with a focus on both performance and customer outcomes.
Licence Requirement
A full UK driving licence (manual and automatic vehicles) is essential for this role, to meet company insurance requirements and support vehicle demonstrations and customer test drives.
Hours & Pay
Working pattern (rota basis): 5 days per week, 4 weekdays (8:00am–6:00pm), Saturdays (8:30am–5:00pm), 1 in 3 Sundays (10:00am–4:00pm).
Pay: £31,354 pa basic salary OTE £62,700 pa (uncapped and achievable). Company car provided.
Company Benefits
- Access to a salary sacrifice, tax-efficient new car scheme (ECOS/ECOP).
- High-spec vehicles replaced annually.
- Family Car Scheme, available for close family members from £139 per month.
- Eligibility applies after probation for the first vehicle, with a second vehicle available after 12 months' service.
- Vehicles replaced annually.
- Car insurance included on both schemes.
- 33 days' annual leave including Bank Holidays (option to buy or sell additional days).
- Pension scheme with life assurance.
- Staff discounts on vehicles, parts, servicing, and accessories.
- Share Incentive Scheme.
- Mortgage and pension advice seminars.
- Excellent manufacturer training and clear career development opportunities.
- Cycle to Work scheme, including e-bikes.
- Discounted gym membership.
- Enhanced Maternity and Paternity policies.
- Eye test voucher scheme.
How to Apply
Click Apply and follow the instructions to upload your CV. Raja Mallik from the Recruitment Team will contact shortlisted candidates. No agencies please.
Business Manager in Stevenage employer: Renault Retail Group
Renault Retail Group is an exceptional employer, offering a dynamic work environment at our Watford dealership where you can thrive as a Business Manager. With competitive pay, uncapped earnings potential, and a comprehensive benefits package including a company car, generous leave, and career development opportunities, we prioritise employee growth and well-being. Join a supportive team that values performance and customer satisfaction, all while representing renowned brands in a high-performing site with strong enquiry levels and a loyal customer base.
StudySmarter Expert Advice🤫
We think this is how you could land Business Manager in Stevenage
✨Tip Number 1
Get to know the company inside out! Research Renault Retail Group and understand their values, products, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to finance and insurance roles. Think about how your past experiences align with what they’re looking for, especially in mentoring Sales Executives and managing deals.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Business Manager in Stevenage
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, make sure to read through the job description thoroughly. We want to see that you understand the role and can demonstrate how your experience aligns with what we're looking for.
Tailor Your CV:Don’t just send us a generic CV! Tailor it to highlight your relevant experience as a Business Manager or in similar roles. Show us how your skills match the requirements listed in the job description.
Be Clear and Concise:When filling out your application, keep your answers clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to how you can add value to our team.
Apply Through Our Website:Make sure to apply through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets to the right people!
How to prepare for a job interview at Renault Retail Group
✨Know Your Numbers
As a Business Manager, you'll need to be comfortable with finance and insurance products. Brush up on key metrics related to dealership performance, such as penetration levels and conversion rates. Being able to discuss these confidently will show that you understand the role and can contribute to the dealership's success.
✨Showcase Your Coaching Skills
Since this role involves supporting and mentoring Sales Executives, prepare examples of how you've successfully guided team members in the past. Think about specific situations where your coaching led to improved performance or customer satisfaction, and be ready to share these during the interview.
✨Demonstrate Compliance Knowledge
Familiarise yourself with FCA regulations and internal policies relevant to finance and insurance. Be prepared to discuss how you ensure compliance in your work. This will not only highlight your expertise but also reassure the interviewers that you prioritise ethical practices in your dealings.
✨Engage with the Customer Experience
This role is all about enhancing the customer journey. Think of ways you've improved customer interactions in previous roles. Whether it's through clear communication or efficient deal progression, be ready to share your strategies for ensuring a positive experience for customers at every touchpoint.
