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For Companies At a Glance
- Tasks: Lead the sales team, coach staff, and ensure a smooth customer experience.
- Company: Join Renault London West, a dynamic automotive retail dealership.
- Benefits: Competitive salary, uncapped commission, company car, and extensive perks.
- Why this job: Make an impact in a fast-paced environment with great career growth.
- Qualifications: Experience in sales control or management in motor retail is essential.
- Other info: Flexible working hours and a supportive team culture await you.
The predicted salary is between 30000 - 42500 £ per year.
Renault London West is seeking an experienced Sales Controller to join our busy dealership on the Great West Road (TW8).
This is a deputy-manager grade role supporting the General Sales Manager and Head of Business. You will help lead the F&I performance, sales process standards, and day-to-day coaching of our Used Car Sales Team, ensuring customers receive a smooth, informed and professional experience.
The main duties include:
- Stacking deals, second-facing customers when needed, and coaching Sales Executives to maximise finance, insurance and add-on performance
- Working closely with management to maintain strong F&I penetration levels and compliance
- Carrying out part-exchange appraisals and valuations
- Helping identify and resolve sales-flow or vehicle-logistics bottlenecks, working with preparation, smart repair and handover teams to keep deals on track
- Supporting morning team meetings by sharing Group and manufacturer updates (offers, programmes, incentives and process changes)
- Assisting with audits of the sales process and supporting other operational projects as required
Previous experience with Renault or Dacia is helpful but not essential. We welcome candidates with Sales Controller or Assistant Sales Manager experience from any volume brand. We are seeking applicants currently operating in a main-dealer role such as Business Manager, Transaction Manager, F&I Manager or Sales Controller.
Working Hours & Rota
Minimum 45 hrs/week, 2-week variable rota (5 days / 6 days)
- Mon-Fri: 8:00am-6:00pm Week 1 start: 8:00am Week 2 start: 8:30am
- Saturday: 8:30am-5:00pm
- Sunday: 10:00am-4:00pm
- Breaks: 1 hour Mon-Sat; Sunday is a shorter continuous shift
- Flex: Occasional rota adjustments to support work-life balance (e.g., a full weekend off)
About You
We are looking for someone who:
- Brings confidence, professionalism and strong communication skills
- Has a successful background in motor-retail F&I or Sales Control
- Is organised, consistent and enjoys supporting others to achieve their best
- Can step naturally into deputy-manager responsibilities when required
- Holds a Full UK driving licence (manual & automatic) essential for test drives, insurance and ECOP eligibility
What We Offer
£30,500 basic salary, uncapped commission, OTE £61,000, ECOP company car after one month's service. We also offer a comprehensive benefits package:
- 25 days annual leave plus Bank Holidays (option to buy/sell)
- Pension scheme with life assurance
- Staff discounts on vehicles, servicing, parts & accessories
- Company loan car scheme for close family, with low-cost insurance options
- Share Incentive Scheme
- Mortgage & pension advice seminars
- Manufacturer training & development opportunities
- Cycle to Work scheme, including e-bikes
- Discounted gym membership
- Enhanced Maternity & Paternity
- Eye test voucher scheme
How to Apply
Hit Apply and follow the instructions, including uploading your CV. Raja Mallik from the Recruitment Team will contact shortlisted candidates.
Sales Controller employer: Renault Retail Group
Contact Detail:
Renault Retail Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know someone at Renault London West. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of F&I processes and sales strategies. We want you to show off your expertise and how you can help the team excel in their performance.
✨Tip Number 3
Don’t forget to showcase your coaching skills! Think of examples where you’ve helped others succeed in sales or finance. This will highlight your ability to step into that deputy-manager role seamlessly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Renault London West.
We think you need these skills to ace Sales Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Controller role. Highlight your experience in motor-retail F&I or Sales Control, and don’t forget to showcase your strong communication skills and any relevant achievements.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Renault London West. Mention specific experiences that relate to the duties listed in the job description.
Showcase Your Soft Skills: We’re looking for someone who’s organised and enjoys supporting others. Make sure to include examples of how you’ve demonstrated these qualities in your previous roles, especially in coaching or team leadership.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Follow the instructions carefully, and make sure all your documents are uploaded correctly.
How to prepare for a job interview at Renault Retail Group
✨Know Your Numbers
As a Sales Controller, you'll need to be comfortable with figures. Brush up on your knowledge of finance and insurance metrics relevant to the automotive industry. Be ready to discuss how you've maximised F&I performance in previous roles.
✨Showcase Your Coaching Skills
This role involves coaching the Used Car Sales Team, so prepare examples of how you've successfully trained or supported others in the past. Highlight specific instances where your guidance led to improved sales or customer satisfaction.
✨Understand the Sales Process
Familiarise yourself with the sales process at Renault or similar dealerships. Be prepared to discuss how you would handle stacking deals and resolving bottlenecks in the sales flow. This shows that you can hit the ground running.
✨Communicate Confidently
Strong communication skills are key for this position. Practice articulating your thoughts clearly and confidently. During the interview, engage with your interviewers by asking insightful questions about the dealership's goals and challenges.
