Part-time Brand Ambassador

Part-time Brand Ambassador

Part-Time 15000 - 21000 £ / year (est.) On-site
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At a Glance

  • Tasks: Welcome visitors and showcase Renault's latest electric and hybrid models.
  • Company: Join Renault at the iconic Battersea Power Station in a modern retail experience.
  • Benefits: Earn £15,000 pa with OTE of £21,000 pa, plus staff discounts and career development.
  • Other info: Flexible 20-hour work week with potential for future full-time opportunities.
  • Why this job: Be part of an innovative team and engage with cutting-edge automotive technology.
  • Qualifications: Experience in retail or customer service, and a friendly communication style.

The predicted salary is between 15000 - 21000 £ per year.

Location: Battersea Power Station, London SW11 8BJ

Salary: £15,000 pa, OTE £21,000 pa

Hours: 20 hours per week

Join Renault’s Future‑Ready Retail Experience. Renault Retail Group is expanding its presence at the iconic Battersea Power Station with rnlt, our modern, immersive boutique designed to bring the Renault brand closer to the community. The rnlt space showcases Renault’s latest electric and hybrid vehicles alongside lifestyle pieces from the Renault Originals collections. This purposefully compact, experience‑driven environment blends warmth, design and digital interactivity, reflecting Renault Group’s FutuREady strategy of elevating customer experience and embracing future technologies.

Role Responsibilities:

  • Welcome visitors and support them in exploring Renault’s latest electric and hybrid models.
  • Demonstrate in‑car technology, including Google‑powered infotainment, Apple CarPlay and Android Auto.
  • Support customers using rnlt’s digital and AR/QR displays.
  • Assist customers with our Renault Originals merchandise range.
  • Handle stock checks, item retrieval and small/fast transactions.
  • Support replenishment, display updates and ordering store consumables (coffee supplies, till rolls, printer consumables).
  • Maintain stock integrity, protect display items during busy periods and prepare “sold” labels when needed.
  • Maintain store supervision and keep customers informed when stepping away to retrieve items.
  • Process payments and product orders.
  • Support test‑drive enquiries, bookings and ID checks.
  • Assist with occasional in‑store events.

Working Pattern (20 hours per week):

We offer two fixed part‑time options, both including weekend working. You will select your preferred option during screening and can indicate your preferred weekday(s). For retail purposes, “weekday” may occasionally include public‑holiday trading days.

  • Option 1: One weekday (Tue–Fri): 11:00–19:00, Saturday: 11:00–18:00, Sunday: 12:00–18:00
  • Option 2: Week 1: Two weekdays 11:00–19:00 + Sunday 12:00–18:00; Week 2: One weekday 11:00–19:00 + one weekday 12:00–18:00 + Saturday 11:00–19:00

Weekdays will remain mostly consistent once agreed, with occasional adjustments for public‑holiday trading, special events, holiday cover or training (with reasonable notice).

What You’ll Bring:

  • Experience in retail, hospitality or customer‑facing roles.
  • A calm, organised approach and ability to prioritise during busy periods.
  • Confidence supporting customers using Google, Apple and Android smartphone ecosystems.
  • Experience in merchandise operations (stock checks, click‑and‑collect, catalogue lookup, display support).
  • A friendly, grounded communication style aligned with Renault’s accessible brand.
  • Strong attention to detail across stock, payments and customer information.
  • A practical approach suited to blended vehicle‑and‑retail environments.
  • Flexibility to work your agreed weekday/weekend pattern.
  • Suitability for candidates living within easy reach of Battersea Power Station.

Hours & Pay:

  • 20 hours per week (Shift Option 1 or 2)
  • £15,000 pa basic salary
  • OTE £21,000 pa (achievable and regularly reached)
  • 5 weeks’ annual leave, pro‑rated for your pattern and start date
  • Paid time off in lieu for any bank‑holiday working
  • Occasional overtime available

Company Benefits:

  • Pension scheme with life assurance
  • Staff discounts on vehicles, parts, servicing and accessories
  • Access to our company loan car scheme (post‑probation)
  • Share Incentive Scheme
  • Mortgage and pension advice seminars
  • Manufacturer training and career development pathways
  • Cycle to Work scheme (including e‑bikes)
  • Discounted gym membership
  • Enhanced Maternity and Paternity policies
  • Eye‑test voucher scheme
  • Potential future full‑time opportunities

Equal Opportunities:

We are an equal opportunity employer and welcome applications from all suitably qualified people regardless of race, colour, sex, ethnic or national origin, age, disability, sexual preference or any other status. All decisions are made based on competencies and their fit to the role and the company.

Part-time Brand Ambassador employer: Renault Retail Group

At Renault Retail Group Enfield, we pride ourselves on being an exceptional employer, offering a supportive and customer-focused work environment that prioritises clear communication and professionalism. Our team enjoys a range of benefits including a competitive salary with OTE potential, a company car, generous annual leave, and access to excellent training and career development opportunities, all while working in a modern showroom featuring the latest Renault and Dacia vehicles. Join us for a rewarding career where your contributions are valued and recognised, and enjoy the unique advantage of a 5.5-day work week without Sunday shifts.

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Contact Details:

Renault Retail Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Part-time Brand Ambassador

✨Tip Number 1

Get to know Renault's latest electric and hybrid models inside out. When you walk into that interview, show your passion for the brand and its technology. We want to see that you can confidently engage with customers about the products you'll be showcasing.

✨Tip Number 2

Practice your customer interaction skills! Role-play with a friend or family member to simulate the experience of welcoming visitors and assisting them. This will help you feel more comfortable and prepared when it comes to demonstrating in-car technology and handling queries.

✨Tip Number 3

Flexibility is key! Make sure you're ready to discuss your availability during the interview. We love candidates who can adapt to different shifts and are open to working weekends. Show us that you're committed to being part of the team!

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you're genuinely interested in joining the Renault family at Battersea Power Station.

We think you need these skills to ace Part-time Brand Ambassador

Customer Service Skills
Retail Experience
Communication Skills
Organisational Skills
Attention to Detail
Technical Proficiency in Google, Apple, and Android Ecosystems
Merchandise Operations

Some tips for your application 🫡

Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly and approachable tone will resonate well with us, especially for a role that involves customer interaction.

Tailor Your Application:Make sure to tailor your application to the Brand Ambassador role. Highlight any relevant experience in retail or customer service, and don’t forget to mention your tech-savvy skills with Google, Apple, and Android systems. We love seeing how your background fits with our needs!

Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role. Use bullet points if it helps to organise your thoughts!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on joining our team at Renault’s rnlt space in Battersea. We can’t wait to hear from you!

How to prepare for a job interview at Renault Retail Group

✨Know the Brand Inside Out

Before your interview, make sure you research Renault and its latest electric and hybrid models. Familiarise yourself with their features, especially the in-car technology like Google-powered infotainment, Apple CarPlay, and Android Auto. This will show your genuine interest in the brand and help you engage confidently with potential customers.

✨Showcase Your Customer Service Skills

As a Brand Ambassador, you'll be interacting with customers regularly. Prepare examples from your past experiences in retail or hospitality where you provided excellent customer service. Highlight how you handled busy periods calmly and effectively, as this is crucial for the role.

✨Demonstrate Your Tech Savviness

Since the role involves supporting customers with digital displays and smartphone ecosystems, brush up on your knowledge of these technologies. Be ready to discuss how you've helped customers in the past with tech-related queries, showcasing your ability to assist them seamlessly.

✨Be Flexible and Open-Minded

The job requires flexibility in working hours, including weekends and public holidays. During the interview, express your willingness to adapt to the schedule and any changes that may arise. This shows you're committed and ready to contribute to the team’s success.