At a Glance
- Tasks: Join us as a Master Technician, servicing and repairing vehicles to top standards.
- Company: Renault Manchester is a leading dealership known for quality service and customer satisfaction.
- Benefits: Enjoy a competitive salary, uncapped bonuses, and a subsidised car scheme from £105/month.
- Why this job: Be part of a dynamic team with excellent training and career growth opportunities.
- Qualifications: Must have City & Guilds or NVQ level 3 in Motor Vehicle Maintenance and Repair.
- Other info: Flexible shifts and a £2,000 welcome bonus await you!
The predicted salary is between 44223 - 48223 £ per year.
Renault Manchester is looking for a Master Technician to join our dealership's workshop. The role involves carrying out servicing, diagnosis and complex repair of vehicles to the highest standards. You will also be:
- Communicating with the Service Advisors and Workshop Control
- Speaking with customers on occasion to provide expert knowledge and technical opinion
- Maintaining thorough and up-to-date technical knowledge of our product portfolio
- Maintaining the highest levels of customer service to encourage customer loyalty and referrals
Candidates should have a City & Guilds or NVQ level 3 Motor Vehicle Maintenance and Repair qualifications, Master Technician accreditation (any brand/manufacturer) and be fully equipped with own tools & protective footwear and hold a full UK Driver's license. We will prioritise candidates with previous Technical Expert / Co-Tech experience with Renault, Nissan or Dacia although we are able to provide dedicated fast-track courses for a Master or Gold-level Technician moving brands.
This role operates 40 hours per week, with a choice of shift that can be either 8am to 4:45pm, 8:15am to 5pm or 9:15am to 6pm; each with a 30-minute lunch break and 15-minute tea break. 1-in-4 Saturday morning overtime on rota 8:30am to 12:30pm, paid at time-and-a-half.
In return we offer a basic salary of £44,223 per annum. This comprises £42,744 pa for weekday work + £1,479 pa for 1-in-4 Saturday mornings paid at time-and-a-half. We operate a monthly efficiency bonus that is paid on top of this which adds circa £4,000-£6,000 pa to your earnings. You'll also receive a welcome bonus of £2,000.
Benefits include 33 days holiday (25 days + 8 statutory), pension including life assurance, employee discounts on products and services, subsidised car option after 3 months' service (for example a Renault Clio for £105 per month with no deposit and no credit check), share incentive scheme, manufacturer/brand training and superb career opportunities Group-wide.
HOW TO APPLY: Hit "Apply Now" and follow the instructions provided by our Recruitment platform, which will include a request to upload your CV.
Master Technician employer: Renault Retail Group
Contact Detail:
Renault Retail Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Master Technician
✨Tip Number 1
Familiarise yourself with Renault, Nissan, and Dacia vehicles. Understanding the specific models and their common issues will help you stand out during interviews, as you'll be able to demonstrate your technical knowledge and expertise.
✨Tip Number 2
Network with current or former employees of Renault Manchester. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and show that you're a good fit for the team.
✨Tip Number 3
Prepare to discuss your previous experience as a Technical Expert or Co-Tech. Be ready to share specific examples of complex repairs you've handled, as this will showcase your problem-solving skills and technical proficiency.
✨Tip Number 4
Highlight your commitment to customer service. Since maintaining high levels of customer satisfaction is crucial, think of instances where you've gone above and beyond for customers, and be prepared to share these stories during your interview.
We think you need these skills to ace Master Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and qualifications, particularly your City & Guilds or NVQ level 3 in Motor Vehicle Maintenance and Repair. Emphasise any Master Technician accreditation and previous experience with Renault, Nissan, or Dacia.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the automotive industry. Mention your technical expertise, customer service skills, and how you can contribute to maintaining high standards at Renault Manchester.
Highlight Technical Skills: In your application, be sure to detail your technical skills and knowledge of vehicle servicing, diagnosis, and complex repairs. Include any specific tools or technologies you are proficient with, as well as your ability to communicate effectively with both customers and colleagues.
Follow Application Instructions: When applying, carefully follow the instructions provided on the recruitment platform. Ensure you upload all required documents, including your CV and cover letter, and double-check for any specific requests related to your application.
How to prepare for a job interview at Renault Retail Group
✨Showcase Your Technical Expertise
As a Master Technician, it's crucial to demonstrate your technical knowledge during the interview. Be prepared to discuss specific repairs or diagnostics you've performed in the past, especially those relevant to Renault, Nissan, or Dacia vehicles.
✨Communicate Effectively
Since the role involves communicating with Service Advisors and customers, practice articulating complex technical information in a way that's easy to understand. This will show that you can bridge the gap between technical jargon and customer service.
✨Highlight Your Qualifications
Make sure to emphasise your City & Guilds or NVQ level 3 qualifications and any Master Technician accreditation you hold. This is essential for the role and will help establish your credibility as a candidate.
✨Prepare Questions About the Role
Demonstrate your interest in the position by preparing thoughtful questions about the workshop environment, team dynamics, and opportunities for further training. This shows that you're not just looking for any job, but are genuinely interested in contributing to their success.