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- Tasks: Diagnose and repair vehicles using the latest Renault technology in a modern workshop.
- Company: Join the expanding Renault Retail Group, a respected dealer with excellent support.
- Benefits: Earn £48,000 plus uncapped bonuses, 25 days holiday, and a subsidised car scheme.
- Why this job: Work with cutting-edge tools and enjoy strong career progression opportunities.
- Qualifications: Must have Master Technician accreditation and relevant motor vehicle maintenance qualifications.
- Other info: Enjoy a dynamic work environment with employee-friendly benefits and training opportunities.
The predicted salary is between 48000 - 53000 £ per year.
Renault Retail Group – Hayes is expanding our Hayes facility, and we’re looking for an experienced Master Technician to join our growing team. This is a rare chance to work in a modern, fully refurbished, state of the art workshop with the latest Renault diagnostic technology, excellent manufacturer support, and a stable, respected dealer group.
If you’re a skilled and experienced Master Technician from any brand who wants to work with the best tools, in the best environment, with one of the best benefit packages in the sector—this is your opportunity.
The role involves carrying out servicing, diagnosis and complex repair of vehicles to the highest standards. You will also be:
- Communicating with the Service Advisors and Workshop Control
- Speaking with customers on occasion to provide expert knowledge and technical opinion
- Maintaining thorough and up-to-date technical knowledge of our product portfolio
- Maintaining the highest levels of customer service to encourage customer loyalty and referrals
Candidates should have a City & Guilds or NVQ level III Motor Vehicle Maintenance and Repair qualifications, Master Technician accreditation (any brand / manufacturer) and be fully equipped with own tools & protective footwear and hold a full and valid UK Driver’s license (manual and automatic) in order to carry out diagnostic test drives. We will prioritise candidates with previous Technical Expert / Co-Tech experience with Renault, Nissan or Dacia although we are able to provide dedicated fast-track courses for a Master or Gold-level Technician moving brands.
Hours: Monday to Friday, 8:30am–5:30pm (30‑minute lunch). Our workshop is currently closed on Saturdays, but if reopened: 1-in-3 Saturdays 8:30am–12:30pm, paid at time and a half.
In return we offer a basic salary of £48,000 per annum. An uncapped monthly efficiency bonus scheme is in place that adds circa £2,000-£5,000 pa on top of your basic salary. We also have a strongly subsidised car option for our Technician staff after 3 months’ service (loan car scheme).
Our benefits package includes 25 days’ holiday plus Bank Holidays, pension with life assurance, a share incentive scheme, and access to manufacturer/brand training with strong opportunities for career progression. You’ll receive branded workwear and PPE for this position, along with a range of employee-friendly benefits such as Holiday Buy/Sell, Enhanced Maternity and Paternity policies, discounts on vehicles, parts and services, Cycle‑to‑Work, and discounted gym membership.
HOW TO APPLY: Hit "Apply" and follow the instructions provided by our Recruitment platform, which will include a request to upload your CV. Raja Mallik from the Recruitment Team will contact shortlisted candidates. No Agencies please.
Master Technician employer: Renault Retail Group
Contact Detail:
Renault Retail Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Master Technician
✨Tip Number 1
Get to know the company! Research Renault Retail Group and their values. When you walk into that interview, show us you’re not just another candidate but someone who genuinely wants to be part of our team.
✨Tip Number 2
Practice your technical knowledge! Brush up on the latest Renault diagnostic technology and be ready to discuss how your skills can benefit our workshop. We love seeing candidates who are passionate about their craft.
✨Tip Number 3
Prepare for customer interactions! As a Master Technician, you’ll need to communicate effectively with both Service Advisors and customers. Think of examples where you’ve provided excellent customer service in the past.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, it shows us you’re serious about joining our team. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Master Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Master Technician. Use keywords from the job description to show that you’re the perfect fit for our team at Renault Retail Group.
Show Off Your Skills: Don’t just list your qualifications; explain how they’ve helped you in previous roles. We want to see how your City & Guilds or NVQ level III qualifications have made you a top-notch technician.
Be Personable: Since you’ll be communicating with Service Advisors and customers, let your personality shine through in your application. A friendly tone can go a long way in showing us you’re a great team player.
Follow Application Instructions: When you hit 'Apply', make sure to follow all the instructions carefully. Upload your CV as requested and keep an eye out for communication from Raja Mallik in our Recruitment Team!
How to prepare for a job interview at Renault Retail Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially regarding Renault vehicles and their diagnostic technology. Be prepared to discuss specific repairs or servicing you've done in the past, as well as any complex issues you've resolved.
✨Showcase Your Experience
Highlight your Master Technician accreditation and any relevant experience, particularly if you've worked with Renault, Nissan, or Dacia. Share examples of how your skills have contributed to customer satisfaction and loyalty in previous roles.
✨Communicate Effectively
Since the role involves communicating with Service Advisors and occasionally customers, practice articulating technical information in a way that's easy to understand. Think about how you can explain complex repairs or diagnostics without using too much jargon.
✨Ask Insightful Questions
Prepare some thoughtful questions about the workshop environment, team dynamics, and opportunities for training and progression. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
