Business Manager in Luton

Make sure to apply with all the requested information, as laid out in the job overview below.

Join Our Sales Team at Renault Watford. Renault Retail Group is looking for an experienced Business Manager / F&I Transaction Manager to join our dealership based at Watford Business Park (WD18). You'll be joining a high-performing site representing Renault, Dacia and approved used vehicles, with strong enquiry levels, consistent stock availability, and a well-established customer base. This is a key role within the sales function, working closely with the General Sales Manager. You will support and guide a team of Sales Executives, contributing to both performance and customer experience across the dealership.

What You'll Do

• Take ownership of the finance and insurance function, supporting both customers and the wider sales team.
• Structure and present finance, insurance, and add-on products in a clear, compliant manner to maximise customer value and dealership profitability.
• Support and coach a team of Sales Executives, including second-facing customers and assisting with deal progression where required.
• Work closely with the General Sales Manager to maintain strong finance and insurance penetration levels and overall commercial performance.
• Act as a visible and supportive presence on the showroom floor, helping to guide customers through the finance process and improve conversion.
• Manage the end-to-end finance journey, including submitting applications, securing approvals, and ensuring all documentation is accurate and completed on time.
• Build effective relationships with lending partners and finance providers to secure competitive funding solutions for customers.
• Ensure full compliance with FCA regulations and internal policies, with clear and transparent communication of financial commitments.
• Support vehicle part-exchange valuations and overall deal structure.
• Monitor deal progress, documentation, and outcomes to maintain accuracy, efficiency, and consistency across all transactions.
• Maintain well-structured daily processes, including pipeline management, diary control, and system updates, ensuring deals are progressed and completed efficiently.
• Support reporting, audits, and ongoing improvements within the sales and finance function.

What We're Looking For

• Previous experience in a Business Manager, Transaction Manager, F&I Manager or Sales Controller role within a main dealer environment.
• A strong understanding of finance and insurance products, compliance requirements, and dealership processes.
• Experience supporting or mentoring Sales Executives within a retail sales environment.
• A structured, organised approach to managing deals, customer interactions, and daily workload.
• Strong communication skills with the ability to build confidence with both customers and colleagues.
• Confidence working in a target-driven environment, with a focus on both performance and customer outcomes.

Licence Requirement

A full UK driving licence (manual and automatic vehicles) is essential for this role, to meet company insurance requirements and support vehicle demonstrations and customer test drives.

Hours & Pay

Working pattern (rota basis): 5 days per week, 4 weekdays (8:00am–6:00pm), Saturdays (8:30am–5:00pm), 1 in 3 Sundays (10:00am–4:00pm).

Pay: £31,354 pa basic salary OTE £62,700 pa (uncapped and achievable). Company car provided.

Company Benefits

• Access to a salary sacrifice, tax-efficient new car scheme (ECOS/ECOP).
• High-spec vehicles replaced annually.
• Family Car Scheme, available for close family members from £139 per month.
• Eligibility applies after probation for the first vehicle, with a second vehicle available after 12 months' service.
• Vehicles replaced annually.
• Car insurance included on both schemes.
• 33 days' annual leave including Bank Holidays (option to buy or sell additional days).
• Pension scheme with life assurance.
• Staff discounts on vehicles, parts, servicing, and accessories.
• Share Incentive Scheme.
• Mortgage and pension advice seminars.
• Excellent manufacturer training and clear career development opportunities.
• Cycle to Work scheme, including e-bikes.
• Discounted gym membership.
• Enhanced Maternity and Paternity policies.
• Eye test voucher scheme.

How to Apply

Click Apply and follow the instructions to upload your CV. Raja Mallik from the Recruitment Team will contact shortlisted candidates. No agencies please.