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- Tasks: Drive and deliver customer vehicles while maintaining a tidy dealership environment.
- Company: Join Renault Watford, the UK's largest dealer group for Renault, Dacia, and Alpine.
- Benefits: Enjoy 25 days annual leave, pension scheme, and a subsidised car option after 3 months.
- Why this job: Be part of a dynamic team, providing excellent customer service in a fast-paced environment.
- Qualifications: Must have a full, clean driving licence and attention to detail; previous dealership experience preferred.
- Other info: Work Monday to Friday, 8:30am to 5:30pm, with an immediate start available.
The predicted salary is between 24000 - 28000 £ per year.
Dealership Service Driver
Service Department
Romford, RM3
Mon to Fri 8:30am to 5:30pm
£28,080pa (£13.50per hour)
Renault Watford seeks a Dealership Service Driver to join our Dealership’s busy Service Department. We are located on the Gallows Corner, RM3.
Renault Retail Group is a national network of automotive dealerships representing the brands Renault, Dacia and Alpine. We are Renault’s largest dealer group selling 1 in every 5 Renault in the UK and we are 100% owned by Renault.
The main purpose of this Dealership Service Driver role is to support our Service Department with collection and deliveries of customers’ service vehicles to their home / office within the market area of the dealership.
Back at the dealership you will be working to control and coordinate customer vehicles as they arrive on site for their regular servicing. This includes maintaining the car park to a high standard at all times; i.e. clean, tidy and fully accessible for customers, colleagues, VIPs, service providers, vehicle transporters, delivery vans, etc.
Duties of our Dealership Service Driver include carrying out damage check inspections for all received vehicles, parking cars safely and securely in designated areas, collating vehicle mileage data, applying Covid-secure measures (using the provided PPE, cleaning equipment, protective covers, etc.) when dealing with people, handling vehicle touch-points and paperwork, and providing a first-class customer experience.
Candidates must have a strong attention to detail in order to identify faults, damage or defects on vehicles, objects and premises. You must be able to interact with customers and staff in a professional, courteous and cheerful manner. Candidates must also be comfortable with using public transport as there will be occasional one-way deliveries of vehicles to customers at the home or place of work.
We will prioritise candidates that have worked in similar roles at a car dealership(s) before.
A full, clean driving licence is essential as you will be required to drive a variety of vehicles in keeping with your licence entitlement. Candidates that are progressed beyond the ‘apply’ stage will be asked to provide their DVLA Check summary.
This Dealership Service Driver role will operate Monday to Friday, 8:30am to 5:30pm with one hour lunch break. 40 hours per week
In return we provide a £28,080per annum basic salary, with immediate start date available.
Fringe benefits include 25days annual leave, pension scheme, subsidised car option after 3 months’ service (loan plan scheme) and career opportunities Group-wide.
HOW TO APPLY:
Apply online NOW including a covering letter with your CV.
PLEASE NOTE: due to the high number of responses received, regretfully we are only able to respond to successful applicants.
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Dealership Service Driver employer: Renault Retail Group
Contact Detail:
Renault Retail Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dealership Service Driver
✨Tip Number 1
Familiarise yourself with the Renault brand and its vehicles. Understanding the specific models and their features will help you engage more effectively with customers and demonstrate your knowledge during any interviews.
✨Tip Number 2
Highlight any previous experience in a similar role, especially within a car dealership. Be prepared to discuss specific tasks you handled, such as vehicle inspections or customer interactions, to showcase your relevant skills.
✨Tip Number 3
Demonstrate your attention to detail by preparing for potential questions about vehicle damage checks and safety protocols. Being able to articulate your understanding of these processes will set you apart from other candidates.
✨Tip Number 4
Practice your customer service skills. Since this role involves interacting with customers, think of examples where you've provided excellent service in the past, and be ready to share those experiences during discussions.
We think you need these skills to ace Dealership Service Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous roles in car dealerships or similar positions. Emphasise your attention to detail and customer service skills, as these are crucial for the Dealership Service Driver role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific reasons why you want to work for Renault Watford and how your skills align with the responsibilities of the Dealership Service Driver.
Highlight Driving Experience: Since a full, clean driving licence is essential, make sure to mention your driving experience prominently. Include details about the types of vehicles you have driven and any relevant qualifications or training.
Showcase Customer Interaction Skills: Given the importance of providing a first-class customer experience, include examples in your application that demonstrate your ability to interact professionally and courteously with customers and colleagues.
How to prepare for a job interview at Renault Retail Group
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Dealership Service Driver. Familiarise yourself with tasks like vehicle collection and delivery, damage inspections, and maintaining a tidy car park. This will show your genuine interest in the position.
✨Highlight Relevant Experience
If you've worked in similar roles at car dealerships before, be ready to discuss your experiences. Share specific examples of how you handled customer interactions or managed vehicle logistics to demonstrate your suitability for the role.
✨Demonstrate Attention to Detail
Since the job requires a keen eye for faults and damage, prepare to discuss how you ensure thorough checks on vehicles. You might even want to mention any systems or methods you use to keep track of vehicle conditions.
✨Showcase Your Customer Service Skills
As you'll be interacting with customers regularly, it's crucial to convey your ability to provide excellent service. Think of examples where you went above and beyond for a customer, and be ready to share these during the interview.