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- Tasks: Lead and manage Service and Parts departments to ensure top-notch customer service.
- Company: Join Renault Bolton, a busy dealership with a large customer base and high sales leads.
- Benefits: Enjoy a competitive salary, company car, 25 days leave, and discounts on products.
- Why this job: Be part of a dynamic team with great career growth and flexible working options.
- Qualifications: Experience in Aftersales management is essential; a full UK Driver’s license is required.
- Other info: Open to candidates from various automotive brands; weekend work included.
The predicted salary is between 55000 - 68000 ÂŁ per year.
Aftersales Manager
Automotive Retail Dealership
Bolton(BL3)
Up to ÂŁ55,000 pa, OTE ÂŁ68,750pa uncapped + car
Renault Boltonis looking for anexperienced AftersalesManager to join our busy dealership on the Manchester Road(postcode BL3).
This role involves organising, directing and controlling the activities of the Service and Parts departments. You\’ll ensure your departments provide the highest levels of customer service, achieve annual budgets and comply with procedures and legislation.
This is a busy, productive Renault, Dacia and approved used car dealer with a large customer base, high enquiry levels and sales leads. As ourAftersalesManager, youwill need to be organised, efficient and prepared to assist the Head of Business in leading the Service and Parts department.
The main duties include:
- Ensure each department earns Direct Profit at or above budget level and ensure Workshop WIP is in line with budget stipulations
- Mentor, support and lead a team of talented Service and Parts professionals
- Carrying out Safety Alerts and Toolbox Talks to Service employees
- Assisting management with close out of audits, inspection visits and implementation of safety initiatives
Previous experience with the Renault and Dacia brand is advantageous, but we are open to considering candidates with Aftersales manager experience at any other volume brand. Furthermore, you must hold a Full UK Driver’s license in order to be considered for this role. It is essential for our company car insurance and eligibility to our Company Car scheme.
Working pattern
This role operates on full time hours which will include weekend working.We’re open toflexible working options– just ask.
In return we offer a basic salary of up to ÂŁ55,000 per annum, commission, OTE ÂŁ68,750pa plus a company car.
Fringe benefits include 25 days annual leave, pension scheme, subsidised car option after 3 months’ service (loan plan scheme), share options, gym membership discount, cycle-to-work scheme, discounts on company products and services, and superb career opportunities Group-wide.
How to Apply
Hit \”Apply Now\” and follow the instructions which will include a request to upload your CV.
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Aftersales Manager employer: Renault Retail Group
Contact Detail:
Renault Retail Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Manager
✨Tip Number 1
Familiarise yourself with the Renault and Dacia brands. Understanding their products, services, and customer expectations will give you an edge in interviews and discussions, showing your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Renault Bolton or similar dealerships. They can provide insights into the company culture and expectations, which can help you tailor your approach during the application process.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Highlight specific examples where you've improved customer service or met budget goals, as these are key aspects of the Aftersales Manager role.
✨Tip Number 4
Be ready to demonstrate your knowledge of compliance and safety regulations in the automotive industry. This will show that you understand the importance of these factors in running a successful service and parts department.
We think you need these skills to ace Aftersales Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in aftersales management, particularly in the automotive sector. Emphasise any previous roles where you led teams or improved customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your understanding of the Renault and Dacia brands. Mention specific achievements that demonstrate your ability to meet budgets and lead teams effectively.
Highlight Relevant Skills: In your application, focus on skills such as team leadership, customer service excellence, and financial acumen. Use examples from your past roles to illustrate how you've successfully managed service and parts departments.
Follow Application Instructions: When applying, ensure you follow the instructions provided by the dealership carefully. Upload your CV and any other required documents as specified, and double-check for any additional information they may request.
How to prepare for a job interview at Renault Retail Group
✨Know Your Numbers
As an Aftersales Manager, you'll need to demonstrate your understanding of budgets and profit margins. Be prepared to discuss how you've previously achieved or exceeded financial targets in your past roles.
✨Showcase Leadership Skills
This role involves mentoring and leading a team. Share specific examples of how you've successfully managed teams in the past, focusing on your leadership style and how you motivate others.
✨Familiarise Yourself with Safety Protocols
Safety is crucial in the automotive industry. Brush up on relevant safety regulations and be ready to discuss how you've implemented safety initiatives in previous positions.
✨Highlight Customer Service Excellence
Customer satisfaction is key in aftersales. Prepare to talk about how you've improved customer service in your previous roles and any strategies you've used to enhance the customer experience.
