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For Companies At a Glance
- Tasks: Lead a team to deliver top-notch customer service and drive departmental success.
- Company: A leading automotive service provider in Taunton with a focus on growth.
- Benefits: £33,000 salary, 20% bonus, company car, and enhanced leave policies.
- Why this job: Join a friendly team and elevate customer experiences while growing your career.
- Qualifications: Experience in service management, strong communication skills, and a clean UK driving licence.
- Other info: Opportunity to thrive in a supportive environment with great career prospects.
The predicted salary is between 19800 - 19800 £ per year.
A leading automotive service provider in Taunton is seeking an experienced Assistant Service Manager to provide exceptional customer service, manage departmental profitability, and support a friendly team.
Candidates should have relevant experience, strong communication skills, and a clean UK driving license.
The role offers a salary of £33,000 pa with a 20% bonus and benefits including company car and enhanced leave policies.
Service Department Lead: Elevate Customer Experience & Growth in Taunton employer: Renault Retail Group (UK) Ltd.
Contact Detail:
Renault Retail Group (UK) Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Department Lead: Elevate Customer Experience & Growth in Taunton
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Service Department Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and team management. We recommend role-playing with a friend or using online resources to get comfortable with your responses. Confidence is key!
✨Tip Number 3
Showcase your experience! When you get the chance to chat with potential employers, highlight specific examples of how you've elevated customer experiences in previous roles. Numbers and results speak volumes!
✨Tip Number 4
Don't forget to apply through our website! It’s super easy and ensures your application gets the attention it deserves. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace Service Department Lead: Elevate Customer Experience & Growth in Taunton
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your relevant experience in customer service and management. We want to see how you've made a difference in previous roles, so don’t hold back!
Communicate Clearly: Strong communication skills are key for this role. Use clear and concise language in your application to demonstrate your ability to convey information effectively.
Tailor Your Application: Take the time to tailor your application to the job description. We love seeing candidates who understand our needs and can show us how they fit into our team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Renault Retail Group (UK) Ltd.
✨Know Your Stuff
Make sure you brush up on the automotive service industry and the specific services offered by the company. Familiarise yourself with common customer service scenarios and how to handle them effectively, as this will show your potential employer that you're ready to elevate their customer experience.
✨Showcase Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. Consider preparing examples of how you've successfully resolved customer issues in the past, as this will demonstrate your ability to manage relationships and support a friendly team.
✨Understand Profitability Metrics
Get a grasp on how departmental profitability works within the automotive service sector. Be prepared to discuss how you can contribute to the bottom line, whether through upselling services or improving operational efficiency. This shows that you’re not just about customer service but also about driving growth.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. It reflects your seriousness about the role and aligns with the company's image as a leading service provider. Plus, it’ll help you feel more confident when you walk into that interview room.
