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For Companies At a Glance
- Tasks: Welcome customers, manage calls, and ensure a friendly atmosphere at the dealership.
- Company: Join Renault Watford, a friendly and dynamic dealership team.
- Benefits: Competitive salary, 25 days leave, pension scheme, and discounts on products.
- Why this job: Be the first point of contact and make a positive impact on customer experiences.
- Qualifications: Experience in a fast-paced receptionist role and excellent customer service skills.
- Other info: Flexible part-time hours with great career growth opportunities.
The predicted salary is between 13000 - 16000 £ per year.
Renault Watford has an exciting opportunity for a Receptionist / Dealership Host to join our friendly team on a part time basis. This is a customer facing role which involves being the first point of contact for customers either by welcoming them to the dealership or dealing with them over the phone in a polite and professional manner.
Working pattern
The working hours are Friday 8am-6pm, Saturday 8.30am-5pm with 30 minutes lunch break and Sunday 10am-4pm with no lunch break. This is 23.5 hours per week. Holiday cover for the other Receptionist will be required (advance notice given).
What you’ll be doing
- Meet and greet all customers and visitors warmly and professionally, and direct them to the relevant individual/department in a helpful and welcoming manner.
- Answer incoming telephone calls in line with Renault Retail Call handling standards and warm transfer customers to the relevant person/department.
- Accurately direct callers to the appropriate person/department.
- Relaying messages and personally ensuring that the call is returned.
- Ensure that the reception phone is always attended during opening hours and that reception cover is arranged in advance of breaks, lunch, holiday and other absences.
- Complete daily employee site attendance register and send completed form to HRM in a timely manner.
- Ensure all visitors to the site are logged in the visitors book.
- Accept delivery of small parcels and advise addressee for collection.
- Create and maintain incoming call logs and walk-in customer list.
What you’ll bring
- Extensive previous experience working in a fast-paced receptionist/host role.
- Ability to provide an outstanding level of customer service.
- Experience in operating a telephone switchboard and a computer-based messaging system (desirable).
- Ability to manage incoming and outgoing post and deliveries.
- Effective communication skills with a warm friendly manner.
- Pleasant, helpful and courteous manner.
- Proficiency in Microsoft Office Suite and CRM software.
What’s in it for you
- A salary of £15,519 pa.
- 25 days annual leave plus Bank Holidays (pro rata).
- Holiday buy/sell scheme.
- Pension scheme with life assurance.
- Subsidised car option after 3 months service (loan plan scheme).
- Share options.
- Enhanced maternity and paternity leave.
- Gym membership discount.
- Cycle-to-work scheme, discounts on company products and services.
- Learning and development opportunities.
- Superb career opportunities group-wide.
Interested? Apply now!
Receptionist / Dealership Host ? Part time employer: Renault Retail Group UK Ltd
Contact Detail:
Renault Retail Group UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist / Dealership Host ? Part time
✨Tip Number 1
First impressions matter, so when you walk into that dealership for your interview, make sure to smile and greet everyone warmly. We want to see your friendly personality shine through, just like you'll be doing with customers!
✨Tip Number 2
Practice your phone skills! Since you'll be handling calls, it’s a good idea to rehearse how you’d answer the phone professionally. We suggest role-playing with a friend to get comfortable with the call handling standards.
✨Tip Number 3
Be prepared to showcase your customer service experience. Think of specific examples where you went above and beyond for a customer. We love hearing about those moments that highlight your warm and helpful nature!
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who fit right into our friendly team.
We think you need these skills to ace Receptionist / Dealership Host ? Part time
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can bring a friendly vibe to our team.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience. Mention any previous roles where you’ve provided outstanding customer service or managed a busy reception area – we love to see that!
Keep It Professional: While we want to see your personality, remember to keep it professional too. Use clear language, check your spelling and grammar, and make sure your application reflects the polite and courteous manner we value at Renault Watford.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity with our friendly team!
How to prepare for a job interview at Renault Retail Group UK Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Receptionist / Dealership Host. Familiarise yourself with the job description and think about how your previous experience aligns with the tasks you'll be handling, like greeting customers and managing phone calls.
✨Practice Your Customer Service Skills
Since this role is all about customer interaction, practice your communication skills. Role-play common scenarios you might face, such as answering a call or welcoming a visitor. This will help you feel more confident and prepared to showcase your friendly and professional manner during the interview.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the dealership's environment and shows that you take the opportunity seriously.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare some thoughtful questions to ask your interviewer. Inquire about the team dynamics, what a typical day looks like, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
