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For Companies At a Glance
- Tasks: Boost sales of automotive parts to retail and trade customers through effective telesales.
- Company: Join Renault Hayes, a dynamic team in the automotive industry.
- Benefits: Competitive salary, generous leave, pension scheme, and discounts on products.
- Why this job: Make an impact in a fast-paced environment with great career growth potential.
- Qualifications: Experience in telesales, knowledge of automotive parts, and excellent communication skills.
- Other info: Enjoy a supportive workplace with opportunities for professional development.
The predicted salary is between 32000 - 36800 £ per year.
Renault Hayes is seeking a Parts Telesales Advisor to join our busy Parts Department on Silverdale Road, Hayes. The main purpose of the role is to optimise the sale of all Parts and Accessory products to Retail and Trade Customers, the Sales Department customers and the workshop.
Qualifications
- Previous relevant experience as a Parts Telesales Advisor or similar
- Knowledge of automotive parts & components
- Excellent communication and negotiation skills
- Knowledge of sales order processing and invoicing systems (e.g. Kerridge & CDK)
- Skilled in telephone sales techniques and customer handling best practices
- Ability to deliver outstanding customer service
- Determination to succeed and professionalism
- Full UK driving licence
You’ll be working 45 hours per week. The working hours are Monday to Friday 8am-6pm with 1 hour for lunch. Saturday mornings 4 hours - 1 in 3 paid as overtime.
Why join us
- A competitive salary of £32,000 pa OTE £36,800
- 33 days annual leave including Bank Holidays
- Holiday Buy / Sell scheme
- Enhanced Maternity and Paternity leave
- Pension scheme with life assurance
- Share options
- Gym membership discount
- Cycle-to-work scheme
- Discounts on company products and services
- Superb career opportunities
Parts Telesales Advisor employer: Renault Retail Group UK Ltd
Contact Detail:
Renault Retail Group UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Telesales Advisor
✨Tip Number 1
Get to know the company inside out! Research Renault Hayes and understand their values, products, and customer base. This will help you tailor your conversations and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your telephone sales techniques! Since this role is all about optimising sales over the phone, make sure you’re comfortable with pitching and handling objections. Role-play with a friend or use our resources to sharpen those skills.
✨Tip Number 3
Show off your communication skills! During any calls or interviews, focus on being clear and engaging. Remember, it’s not just about what you say, but how you say it. Use positive language and be enthusiastic about the role!
✨Tip Number 4
Don’t forget to follow up! After your interview or any conversation, drop a quick thank-you email. It shows professionalism and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your interest in the Parts Telesales Advisor position!
We think you need these skills to ace Parts Telesales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Parts Telesales Advisor or in similar roles. We want to see how your skills in automotive parts and customer service shine through!
Craft a Compelling Cover Letter: Your cover letter is your chance to show us your personality! Share why you’re excited about the role and how your communication and negotiation skills can benefit our team.
Showcase Relevant Experience: If you've worked with sales order processing systems like Kerridge or CDK, let us know! Highlighting this experience will make your application stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Renault Retail Group UK Ltd
✨Know Your Parts
Brush up on your knowledge of automotive parts and components. Being able to discuss specific products confidently will show that you’re not just a salesperson, but someone who understands the industry. This can really impress the interviewers at Renault Hayes.
✨Master the Art of Communication
Since this role heavily relies on telephone sales techniques, practice your communication skills. Role-play with a friend or family member to refine your negotiation tactics and customer handling best practices. Clear and engaging communication can set you apart from other candidates.
✨Familiarise Yourself with Systems
Get to grips with sales order processing and invoicing systems like Kerridge and CDK. If you have experience with these systems, be ready to discuss it. If not, do a bit of research so you can speak about how you would adapt to using them in the role.
✨Show Your Determination
Demonstrate your determination to succeed during the interview. Share examples from your past experiences where you went above and beyond to achieve sales targets or provide outstanding customer service. This will highlight your professionalism and commitment to the role.
