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- Tasks: Welcome customers and manage phone enquiries in a busy car dealership.
- Company: Join Renault Manchester, a leading car dealership known for its customer service.
- Benefits: Enjoy 17 days annual leave, pension, employee discounts, and career growth opportunities.
- Why this job: Be the face of the dealership, making great first impressions and connecting with people.
- Qualifications: Previous reception or hospitality experience is essential; IT skills in Microsoft Office are required.
- Other info: Flexible hours with a job share arrangement; perfect for students seeking part-time work.
The predicted salary is between 10000 - 12000 £ per year.
Part-time Showroom Host / Meeter-Greeter at Renault Manchester, M3. Car Dealership Receptionist, Front of House. 29.25 hours per week.
Week 1: Tuesday, Wednesday, Friday. Week 2: Tuesday, Wednesday, Saturday, Sunday. £19,012 pa (£12.50 per hour).
Renault Manchester is looking for a great individual with a professional telephone manner to join our customer-hosting Front-of-House team. Previous Front of House reception or hospitality experience is essential.
This is a pro-active role where a tremendous first impression is critically important, from a polite and attentive welcome to walk-in customers to a timely, professional and helpful response to phone and email enquiries.
You will be:
- Answering incoming calls and directing them to the relevant department in an attentive, helpful and welcoming manner.
- Warmly welcoming customers, colleagues and VIPs to the dealership and directing them in a helpful manner.
- Maintaining the showroom's point of sale material.
- Handling incoming and outgoing post.
- Performing other front of house / customer service duties in line with the remit.
What you'll have:
- Essential: Ability to work the required hours and shift pattern.
- Extensive previous experience in a busy reception or meeter-greeter role.
- IT literate: Intermediate skill level in Microsoft Outlook, Word and Excel.
- Within 30 minutes commute of our Dealership.
Desirable previous experience:
- Operating a telephone switchboard.
- Handling a computer-based messaging system.
- Incoming/outgoing post and deliveries.
Working Pattern:
Alternate weeks, week 1: Tuesday, Wednesday and Friday 08:00-18:00. Week 2: Tuesday, Wednesday 08:00-18:00, Saturday 08:30-17:00 and Sunday 10:00-16:00. Alternating (job share) with another Part-time Receptionist. Averaging 29.25 hours per week.
The role averages 29.25 hours per week and it would be great if you have a flexible approach to cover holidays, attend VIP events and training when necessary.
In return we will offer a basic salary of £19,012 per annum. This is equivalent to an hourly rate of £12.50 per hour, and will be paid monthly. Fringe benefits include 17 days annual leave, pension, employee benefits and discount scheme and superb career opportunities.
HOW TO APPLY:
Online applications only, for initial telephone interviews. Unfortunately, walk-in candidates won’t be considered in our selection process. Please include your CV and a brief covering letter. Successfully selected candidates will be contacted for an initial telephone interview.
Part-time Dealership Host / Receptionist employer: Renault Retail Group UK Ltd
Contact Detail:
Renault Retail Group UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-time Dealership Host / Receptionist
✨Tip Number 1
Make sure to showcase your previous experience in reception or hospitality roles during any informal conversations or networking opportunities. Highlight specific examples of how you provided excellent customer service, as this will resonate well with the dealership's focus on first impressions.
✨Tip Number 2
Familiarise yourself with Renault Manchester and their customer service ethos. Understanding their brand values and how they interact with customers can give you an edge when discussing your fit for the role during interviews.
✨Tip Number 3
Practice your telephone skills! Since a professional telephone manner is essential for this role, consider role-playing phone scenarios with friends or family to build your confidence and ensure you sound welcoming and attentive.
✨Tip Number 4
Be prepared to discuss your availability and flexibility regarding the shift patterns. Showing that you are willing to cover holidays and attend events will demonstrate your commitment and reliability, which are key traits for this position.
We think you need these skills to ace Part-time Dealership Host / Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous Front of House or hospitality experience. Emphasise any roles where you had to manage customer interactions, as this is crucial for the Dealership Host position.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as your professional telephone manner and IT literacy.
Showcase Relevant Skills: Highlight your intermediate skills in Microsoft Outlook, Word, and Excel. If you have experience operating a telephone switchboard or handling post, be sure to include that as well.
Follow Application Instructions: Ensure you apply online as specified. Include both your CV and cover letter in your application. Double-check for any errors before submitting to make a great first impression.
How to prepare for a job interview at Renault Retail Group UK Ltd
✨Showcase Your Front of House Experience
Make sure to highlight your previous experience in reception or hospitality roles during the interview. Be prepared to discuss specific situations where you provided excellent customer service, as this is crucial for the role.
✨Demonstrate Your Communication Skills
Since the role requires a professional telephone manner, practice articulating your thoughts clearly and confidently. You might even want to prepare for common phone scenarios you could encounter in the dealership.
✨Familiarise Yourself with the Company
Research Renault Manchester and understand their values and services. This will not only help you answer questions more effectively but also show your genuine interest in the company during the interview.
✨Prepare for Shift Pattern Questions
Be ready to discuss your availability and flexibility regarding the shift patterns mentioned in the job description. Showing that you can accommodate the required hours will demonstrate your commitment to the role.
