At a Glance
- Tasks: Support the sales team, coach executives, and drive customer satisfaction in a dynamic environment.
- Company: Join Renault Orpington, a leading automotive retailer with a strong team and growth opportunities.
- Benefits: Competitive salary, uncapped commission, car schemes, and generous annual leave.
- Other info: Enjoy excellent training and career development in a supportive team atmosphere.
- Why this job: Make an impact in sales while developing your leadership skills in a thriving industry.
- Qualifications: Experience in automotive sales and strong coaching abilities are essential.
Join Our Sales Management Team at Renault Orpington. Renault Retail Group is looking for an experienced Assistant Sales Manager to join our team at Renault Orpington. This role combines the commercial, coaching, and finance leadership responsibilities traditionally associated with Sales Controller and Business Manager positions, creating a broader opportunity within the New Car Sales department.
Working alongside the General Sales Manager, you'll support the performance, profitability, coaching, and day-to-day operation of the New Car Sales Team. You'll play an important role in helping Sales Executives succeed, maintaining high standards of customer experience, and ensuring the effective operation of the finance and insurance function.
Renault Orpington is a well-established Renault, Dacia and approved used car retailer with strong enquiry levels, an experienced team, and clear opportunities to contribute to the continued success of the business.
What You'll Do
As Assistant Sales Manager, you'll support the leadership of the New Car Sales department and contribute to the achievement of sales, profitability, finance, and customer satisfaction objectives. Key responsibilities include:
- Supporting the General Sales Manager in delivering New Car sales targets, profitability objectives, and manufacturer performance standards
- Monitoring sales performance, activity levels, and key performance indicators across the team
- Coaching and developing New Car Sales Executives to improve customer engagement, conversion rates, product knowledge, and process compliance
- Acting as a visible and supportive presence within the showroom and leading the New Car Sales operation in the General Sales Manager's absence
- Structuring deals and supporting Sales Executives with complex transactions where required
- Presenting and overseeing finance, insurance, and add-on products in a compliant and customer-focused manner
- Working with finance providers and lenders to secure suitable funding solutions for customers
- Supporting vehicle part-exchange appraisals and deal profitability
- Maintaining accurate CRM records, forecasts, and sales pipeline activity
- Ensuring leads, enquiries, appointments, and follow-up activity are handled effectively
- Monitoring deal files and finance documentation to ensure compliance
- Supporting new vehicle ordering, pipeline management, stock availability, and manufacturer forecasting processes
- Handling customer escalations professionally and promptly
- Maintaining manufacturer standards, process compliance, and customer satisfaction performance
- Supporting local marketing activity and dealership events
What We're Looking For
We're keen to hear from candidates who can demonstrate:
- Previous experience as a Sales Controller, Business Manager, Transaction Manager, F&I Manager, or Senior Sales Executive
- A successful track record in automotive retail sales
- Strong understanding of finance and insurance products, sales processes, and compliance requirements
- Experience coaching, mentoring, or supporting Sales Executives
- A structured and organised approach to managing performance and customer activity
- Strong communication, influencing, and relationship-building skills
- Confidence working with CRM systems, sales processes, and dealership operating standards
- A professional, customer-focused approach
Experience with Renault or Dacia products would be beneficial but is not essential.
Licence Requirement
A full UK driving licence (manual and automatic vehicles) is essential for this role.
Working Pattern
Monday to Friday: 8:30am–6:00pm
Saturdays: 8:30am–5:00pm
Sundays: 10:00am–4:00pm
Typically 5 days per week on rota, comprising 4 weekdays plus Saturday, with 1 weekend in 3 comprising 3 weekdays plus Saturday and Sunday
1-hour lunch break Monday to Saturday
Pay
£35,000 pa basic salary
OTE £70,000 pa, achievable, regularly reached and uncapped
Access to Renault Retail Group's ECOS/ECOP vehicle scheme
Company Benefits
- Access to a tax-efficient new car scheme (ECOS/ECOP)
- High-spec vehicles replaced annually
- Family Car Scheme, available for close family members
- Typically from £139 per month
- Eligibility applies after probation for the first vehicle, with a second vehicle available after 12 months' service
- Vehicles replaced annually
- Car insurance included on both schemes
- 33 days' annual leave including Bank Holidays (option to buy or sell additional days)
- Pension scheme with life assurance
- Staff discounts on vehicles, parts, servicing, and accessories
- Share Incentive Scheme
- Mortgage and pension advice seminars
- Excellent manufacturer training and clear career development opportunities
- Cycle to Work scheme, including e-bikes
- Discounted gym membership
- Enhanced Maternity and Paternity policies
- Eye test voucher scheme
How to Apply
Click Apply and follow the instructions to upload your CV. Raja Mallik from the Recruitment Team will contact shortlisted candidates. No agencies please.
Assistant Sales Manager in Orpington employer: Renault Retail Group UK Ltd
Join a dynamic team in Swansea as a Vehicle Prep Technician, where you will thrive in a modern workshop environment that prioritises employee well-being and professional growth. With competitive salaries and opportunities for ongoing training, we foster a collaborative culture that values your contributions and encourages career advancement in the automotive industry.
Contact Details:
Renault Retail Group UK Ltd Recruitment Team
