Business Manager in Holywell

Renault Retail Group is looking for an experienced Business Manager / F&I Transaction Manager to join our dealership based at Watford Business Park (WD18). You’ll be joining a high-performing site representing Renault, Dacia and approved used vehicles, with strong enquiry levels, consistent stock availability, and a well-established customer base.

This is a key role within the sales function, working closely with the General Sales Manager. You will support and guide a team of Sales Executives, contributing to both performance and customer experience across the dealership.

What You’ll Do

• Take ownership of the finance and insurance function, supporting both customers and the wider sales team.
• Structure and present finance, insurance, and add-on products in a clear, compliant manner to maximise customer value and dealership profitability.
• Support and coach a team of Sales Executives, including second-facing customers and assisting with deal progression where required.
• Work closely with the General Sales Manager to maintain strong finance and insurance penetration levels and overall commercial performance.
• Act as a visible and supportive presence on the showroom floor, helping to guide customers through the finance process and improve conversion.
• Manage the end-to-end finance journey, including submitting applications, securing approvals, and ensuring all documentation is accurate and completed on time.
• Build effective relationships with lending partners and finance providers to secure competitive funding solutions for customers.
• Ensure full compliance with FCA regulations and internal policies, with clear and transparent communication of financial commitments.
• Support vehicle part-exchange valuations and overall deal structure.
• Monitor deal progress, documentation, and outcomes to maintain accuracy, efficiency, and consistency across all transactions.
• Maintain well-structured daily processes, including pipeline management, diary control, and system updates, ensuring deals are progressed and completed efficiently.
• Support reporting, audits, and ongoing improvements within the sales and finance function.

What We’re Looking For

• Previous experience in a Business Manager, Transaction Manager, F&I Manager or Sales Controller role within a main dealer environment.
• A strong understanding of finance and insurance products, compliance requirements, and dealership processes.
• Experience supporting or mentoring Sales Executives within a retail sales environment.
• A structured, organised approach to managing deals, customer interactions, and daily workload.
• Strong communication skills with the ability to build confidence with both customers and colleagues.
• Confidence working in a target-driven environment, with a focus on both performance and customer outcomes.

Licence Requirement

A full UK driving licence (manual and automatic vehicles) is essential for this role, to meet company insurance requirements and support vehicle demonstrations and customer test drives.

Hours & Pay

Working pattern (rota basis): 5 days per week, 4 weekdays (8:00am–6:00pm), Saturdays (8:30am–5:00pm), 1 in 3 Sundays (10:00am–4:00pm).

Pay: £31,354 pa basic salary, OTE £62,700 pa (uncapped and achievable), Company car provided.

Company Benefits

• Access to a salary sacrifice, tax-efficient new car scheme (ECOS/ECOP).
• High-spec vehicles replaced annually.
• Family Car Scheme, available for close family members from £139 per month.
• Eligibility applies after probation for the first vehicle, with a second vehicle available after 12 months’ service.
• Vehicles replaced annually.
• Car insurance included on both schemes.
• 33 days’ annual leave including Bank Holidays (option to buy or sell additional days).
• Pension scheme with life assurance.
• Staff discounts on vehicles, parts, servicing, and accessories.
• Share Incentive Scheme.
• Mortgage and pension advice seminars.
• Excellent manufacturer training and clear career development opportunities.
• Cycle to Work scheme, including e-bikes.
• Discounted gym membership.
• Enhanced Maternity and Paternity policies.
• Eye test voucher scheme.

How to Apply

Click Apply and follow the instructions to upload your CV. Raja Mallik from the Recruitment Team will contact shortlisted candidates. No agencies please.