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- Tasks: Diagnose and repair vehicles using the latest Renault technology in a modern workshop.
- Company: Join Renault Retail Group, a respected dealer with a collaborative culture.
- Benefits: Earn £48,000 plus uncapped bonuses, 25 days holiday, and great perks.
- Why this job: Work with cutting-edge tools and enjoy excellent career progression opportunities.
- Qualifications: Must have Master Technician accreditation and relevant motor vehicle qualifications.
- Other info: Enjoy a dynamic work environment with a supportive team and employee-friendly benefits.
Renault Retail Group—100% manufacturer owned—is expanding our Hayes facility, and we’re looking for an experienced Master Technician to join our growing team. This is a rare chance to work in a modern, fully refurbished, state of the art workshop with the latest Renault diagnostic technology, excellent manufacturer support, and a stable, respected dealer group.
If you’re a skilled and experienced Master Technician from any brand who wants to work with the best tools, in the best environment, with one of the best benefit packages in the sector—this is your opportunity.
The role involves carrying out servicing, diagnosis and complex repair of vehicles to the highest standards. You will also be:
- Communicating with the Service Advisors and Workshop Control
- Speaking with customers on occasion to provide expert knowledge and technical opinion
- Maintaining thorough and up-to-date technical knowledge of our product portfolio
- Maintaining the highest levels of customer service to encourage customer loyalty and referrals
Candidates should have a City & Guilds or NVQ level III Motor Vehicle Maintenance and Repair qualifications, Master Technician accreditation (any brand / manufacturer) and be fully equipped with own tools & protective footwear and hold a full and valid UK Driver’s license (manual and automatic) in order to carry out diagnostic test drives.
We will prioritise candidates with previous Technical Expert / Co-Tech experience with Renault, Nissan or Dacia although we are able to provide dedicated fast-track courses for a Master or Gold-level Technician moving brands.
Hours: Monday to Friday, 8:30am–5:30pm (30-minute lunch). Note that while our operation currently runs Monday to Friday, contracts include provision for a 1-in-3 Saturday overtime rota (8:30am–12:30pm at time-and-a-half) should business needs change in the future. At present, Saturday overtime is not expected or planned, as the majority of our business is B2B and operates within the stated weekday working pattern.
In return we offer a basic salary of £48,000 per annum. An uncapped monthly efficiency bonus scheme is in place that adds circa £2,000-£5,000 pa on top of your basic salary. We also have a strongly subsidised car option for our Technician staff after 3 months’ service (loan car scheme).
Our benefits package includes 25 days’ holiday plus Bank Holidays, pension with life assurance, a share incentive scheme, and access to manufacturer/brand training with strong opportunities for career progression. You’ll receive branded workwear and PPE for this position, along with a range of employee-friendly benefits such as Holiday Buy/Sell, Enhanced Maternity and Paternity policies, discounts on vehicles, parts and services, Cycle-to-Work, and discounted gym membership.
HOW TO APPLY: Hit "Apply" and follow the instructions provided by our Recruitment platform, which will include a request to upload your CV. Raja Mallik from the Recruitment Team will contact shortlisted candidates. No Agencies please.
Master Technician in Hayes employer: Renault Retail Group UK Ltd
Contact Detail:
Renault Retail Group UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Master Technician in Hayes
✨Tip Number 1
Get to know the company! Research Renault Retail Group and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in.
✨Tip Number 2
Practice makes perfect! Before any interviews, run through common questions with a mate or in front of the mirror. This will help you feel more confident and articulate when discussing your Master Technician skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at industry events. They might give you insider tips or even put in a good word for you when applying through our website.
✨Tip Number 4
Follow up after your application! A quick email thanking them for the opportunity and expressing your enthusiasm can set you apart from other candidates. It shows you're genuinely interested in the role!
We think you need these skills to ace Master Technician in Hayes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Master Technician role. Highlight your relevant experience, qualifications, and any specific skills that match what we're looking for. We want to see how you can bring your expertise to our team!
Show Off Your Skills: In your application, don’t just list your qualifications—show us how you've used them in real-world situations. Share examples of complex repairs or diagnostics you've handled. We love seeing candidates who can demonstrate their technical prowess!
Keep It Professional: While we appreciate a friendly tone, make sure your application is professional. Use clear language, check for typos, and format your documents neatly. First impressions matter, and we want to see your attention to detail!
Apply Through Our Website: Don’t forget to hit the 'Apply' button on our website! Following the application instructions carefully will help us process your application smoothly. We’re excited to hear from you and see how you can fit into our growing team!
How to prepare for a job interview at Renault Retail Group UK Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially regarding Renault vehicles and their diagnostic technology. Be prepared to discuss your previous experience and how it relates to the role of a Master Technician.
✨Showcase Your Communication Skills
Since you'll be interacting with Service Advisors and customers, practice explaining complex technical issues in simple terms. This will demonstrate your ability to communicate effectively and maintain high customer service standards.
✨Highlight Your Qualifications
Be ready to talk about your City & Guilds or NVQ level III qualifications and any Master Technician accreditation you hold. If you've worked with Renault, Nissan, or Dacia, make sure to mention that experience as it could give you an edge.
✨Ask Insightful Questions
Prepare some thoughtful questions about the workshop environment, team dynamics, and opportunities for career progression. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
