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- Tasks: Be the face of Renault, promoting vehicles and ensuring a top-notch customer experience.
- Company: Join Renault Retail Group and be part of the exciting EV revolution.
- Benefits: Earn a competitive salary with bonuses, plus great perks like gym discounts and share options.
- Why this job: Make an impact in a dynamic environment while building relationships and enhancing brand awareness.
- Qualifications: Retail experience is essential; strong communication and customer service skills are a must.
- Other info: Enjoy flexible working hours and fantastic career growth opportunities.
Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.
Location: Battersea Power Station, London SW11 8BJ
Salary: £30,000 pa OTE £42,000
Working hours: 5-day week including weekends – 40 hours per week
Experience: Retail experience essential
Renault Retail Group has an incredible opportunity to be part of something exciting. We are looking for someone to share our vision and values as a Brand Ambassador and become part of the Renaultion, the future is EV!
As a Brand Ambassador, you will be the face of our company, responsible for promoting and selling vehicles and merchandise while ensuring a positive customer experience. Your role involves building strong relationships with customers, enhancing brand awareness, and contributing to the company’s sales goals. You will also be responsible for maintaining our brand's values, adhering to corporate policies, and delivering high-quality customer service.
You must hold a Full UK Driver’s license to be considered for this role (automatic only can also be considered).
What you’ll bring:
- Previous experience working in luxury retail (automotive experience not essential as full training will be provided)
- Ability to provide an outstanding level of customer service
- Effective communication and negotiation skills
- Strong organisational and problem-solving abilities
- Integrity, confidentiality, and professionalism
- Proficiency in Microsoft Office Suite and CRM software
- Full UK driving licence (automatic only accepted) not more than 6 points
Working pattern:
The working hours will be 40 hours per week (not including 1 hour lunch break). It is 5 days per week with 2 days off per week which will not be the same each week. The working hours will include weekends on a rota. The shifts are 10am – 7pm or 11am – 8pm on Monday – Saturday and 12 noon to 6pm on Sunday.
What’s in it for you:
- Basic salary £30,000 pa
- Bonus up to £12,000 pa
- Capped 25 days annual leave plus Bank Holidays
- Pension scheme with life assurance
- Subsidised car option after 3 months’ service (loan plan scheme)
- Share options
- Family friendly policies
- Gym membership discount
- Cycle-to-work scheme, discounts on company products and services
- Superb career opportunities
- Group-wide
Interested? Apply now.
Brand Ambassador employer: Renault Retail Group UK Ltd
Contact Detail:
Renault Retail Group UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brand Ambassador
✨Tip Number 1
Get to know the company inside out! Research Renault and their new rnlt© store format. This will help you connect with the brand during interviews and show that you're genuinely interested in being a part of their vision.
✨Tip Number 2
Practice your pitch! As a Brand Ambassador, you'll need to sell yourself just like you'd sell their vehicles. Prepare a short, engaging introduction about yourself that highlights your retail experience and customer service skills.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and the company culture. This can give you an edge and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Renault family and ready to embrace the future of EV!
We think you need these skills to ace Brand Ambassador
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your retail experience and any customer service roles you've had, as this will show us you're a great fit for the Brand Ambassador position.
Show Your Passion: In your cover letter, let us know why you're excited about joining Renault and being part of the 'rnlt©' experience. We love candidates who share our vision and values, so don’t hold back on expressing your enthusiasm!
Be Professional: Remember to keep your application professional but friendly. Use clear language and check for any typos or errors before hitting send. We appreciate attention to detail, especially in customer-facing roles like this one.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to be part of our team!
How to prepare for a job interview at Renault Retail Group UK Ltd
✨Know the Brand Inside Out
Before your interview, make sure you research Renault and its vision for the future, especially regarding electric vehicles. Understanding their brand values and how they plan to enhance customer experience will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Retail Experience
Since retail experience is essential for this role, prepare specific examples from your past jobs where you provided outstanding customer service or achieved sales goals. Highlighting these experiences will demonstrate that you have the skills needed to excel as a Brand Ambassador.
✨Practice Effective Communication
As a Brand Ambassador, communication is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play common interview questions with a friend to refine your responses and ensure you come across as approachable and professional.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the company culture, training opportunities, or what success looks like in this role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
