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For Companies At a Glance
- Tasks: Welcome customers, solve problems, and create positive experiences.
- Company: Renault Retail Group, a supportive and nurturing environment.
- Benefits: Earn while you learn, 25 days annual leave, and career progression.
- Why this job: Kickstart your career in customer service with hands-on training and mentorship.
- Qualifications: Enthusiasm for helping others and a commitment to learning.
- Other info: Join a friendly team that celebrates your growth and progress.
Overview
- Apprentice Customer Service Specialist
- Salary: £17,784 pa (£8.55 per hour) Year 1
- Hours: 40 per week
- Location: Pioneer Park, Bristol BS4 3QB
- Annual leave: 25 days plus Bank Holidays
Do you enjoy helping people, solving problems, and creating positive experiences? If so, our Customer Service Apprenticeship could be the perfect start to your career.
At Renault Retail Group, our service desks are the heart of our business. They re where customers come for advice, reassurance, and solutions and where you ll build the skills and confidence to shine in a people-focused role.
What you\’ll be doing:
- Welcoming customers and making them feel at ease
- Listening carefully to their needs and finding the right solutions
- Learning how to manage bookings, paperwork, and communication with the workshop
- Working closely with a friendly, supportive team
Why join us?
- A nurturing environment where your ideas are valued
- Support from experienced mentors who ll guide your growth
- Training that builds both confidence and practical skills
- Earn while you learn, with a pathway to a long-term career in customer service
This is more than just an apprenticeship it s your chance to build strong people skills, gain confidence, and be part of a team that celebrates your progress every step of the way.
We welcome applications from everyone whether you already enjoy customer service or are curious to learn something new. What matters most is your enthusiasm and your commitment to creating great experiences for others.
Apply today and start building your future with Renault Retail Group.
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Apprentice Customer Service Specialist employer: Renault Retail Group UK Ltd
Contact Detail:
Renault Retail Group UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Customer Service Specialist
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Renault Retail Group. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of examples from your past experiences where you've helped someone or solved a problem. Be ready to share these stories during your interview to demonstrate your ability to create positive experiences.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about landing the job.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to track and gives you a better chance of standing out. Plus, it shows you're keen to join our team!
We think you need these skills to ace Apprentice Customer Service Specialist
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for helping people shine through in your application. We want to see that you’re genuinely excited about the role and ready to create positive experiences for our customers.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant skills and experiences. We love seeing how your background aligns with what we’re looking for in an Apprentice Customer Service Specialist.
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so make sure your application is easy to read and gets straight to the heart of why you’d be a great fit for us.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Renault Retail Group UK Ltd
✨Know the Company
Before your interview, take some time to research Renault Retail Group. Understand their values, mission, and what makes them unique in the customer service industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your People Skills
As an Apprentice Customer Service Specialist, your ability to connect with customers is key. Prepare examples from your past experiences where you've successfully helped someone or resolved a problem. This will demonstrate your capability to create positive experiences for customers.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the apprenticeship, the team you'll be working with, and the training provided. This shows that you're engaged and eager to learn, which is exactly what they’re looking for.
✨Practice Active Listening
During the interview, make sure to listen carefully to the interviewer’s questions and comments. Responding thoughtfully will show that you value their input and are genuinely interested in the conversation. Plus, it’s a great way to build rapport!
