Are you a graduate eager to kickstart your career with one of the world’s leading automotive and technology groups? Renault Group UK is seeking a talented graduate trainee to join our Aftersales Department. We are seeking someone who can join us with an immediate start.
Key Objective:
To support the Customer Loyalty & Accessories Team in the deployment and management of aftersales & accessories programmes and initiatives to drive commercial performance and customer loyalty.
What will you be doing?
Maintaining our showroom point of sale, our brand website and apps, as well as the Renault Net communication channels to keep it updated with the latest offers, pricing and services. This includes ongoing maintenance of our E-Commerce platforms to effectively promote our range of Accessories.
Main Responsibilities include:
- Manage the internal orders process of our accessories and create accessory part numbers.
- Support Manager Accessories Development with AOL online Platform.
- Check the accessories stock bi-weekly as well as keeping checking for alerts.
- Manage accessories in the new car configurator for new vehicle launches.
- Support development and deployment of aftersales campaigns.
- Define and deploy customer & network initiatives to drive penetration of extended warranties.
- Work collaboratively with internal and external stakeholders to ensure synergies and best outcomes.
- Analytical & numerical
- Communication and presentation skills
- Commercial acumen
- Ability to prioritise and work to deadlines
- Microsoft Office including high proficiency in Excel
Ideal Prior Experience:
- University Degree
- Commercial experience
Who are you?
We search for people who have a clear desire to learn and develop. Being inquisitive is very important, especially if you can balance it with an understanding of our diverse customers, with the ability to translate that knowledge into the products and services that they really need.
We look for more than just your academic results and will assess your application on a number of different factors. We are looking for ambitious, resilient, and motivated candidates who have a strong work ethic and are able to work independently. Teamwork is a big part of life here, so you must be someone who loves taking a collaborative approach and who can recognise and acknowledge the contribution of others. You’ll also be able to motivate and inspire the people around you by bringing enthusiasm and positivity to everything you do.
You will be encouraged to take ownership of your personal development, continually learning through different projects and roles. Through regular meetings with your line manager, you will be supported and guided through your work.
What do we offer?
This is a 24-month, fixed term contract.
- 25 Days Annual Leave + bank holidays
- Private Healthcare for yourself
- Employee Car Ownership Plan (ECOP)
- Loan Plan: For a monthly salary deduction, you and your close family members can drive up to two Renault Group vehicles.
- Other flexible benefits
We believe in hybrid working and flexibility, requiring a minimum of two days in the office, with the option to work remotely or from the office for the remaining three days. Regular all-company gatherings help us stay connected and engaged.
As part of one of the largest automotive groups in the world, we pride ourselves on fostering a friendly, collaborative, and inclusive work environment.
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Graduate Product Manager (Aftersales) in Rickmansworth employer: Renault Group
Renault Retail Group is an exceptional employer, offering a vibrant work culture that prioritises customer service and employee development. Located in Brentford, our dealership provides a supportive environment with flexible working patterns, competitive benefits including staff discounts and a comprehensive pension scheme, and ample opportunities for career growth through excellent training programmes. Join us to be part of a team that values professionalism and a warm welcome for every customer.
