Renault Group in the United Kingdom seeks a diligent complaints handler focused on motor finance. You will log, manage and resolve customer complaints within FCA deadlines, ensuring regulatory compliance and high service quality.
You will liaise with professional representatives, identify trends, and feed back opportunities to improve customer experience and retention. A proactive, detail‑oriented communicator with strong negotiation and organisational skills will thrive in this role.
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Motor Finance Customer Resolutions Specialist employer: Renault Group
Renault Retail Group is an exceptional employer, offering a vibrant work culture that prioritises customer service and employee development. Located in Brentford, our dealership provides a supportive environment with flexible working patterns, competitive benefits including staff discounts and a comprehensive pension scheme, and ample opportunities for career growth through excellent training programmes. Join us to be part of a team that values professionalism and a warm welcome for every customer.
