Parts Advisor – Renault Cardiff (CF11)
£28,000 pa + bonus (OTE £32,200 pa)
ECOP Company Car
Monday to Friday, 8:30am–5:00pm + 1-in-3 Saturday mornings
Join Our Team at Renault Cardiff
We're looking for a friendly, organised and customer-focused Parts Advisor to join the Parts Department at Renault Cardiff.
You’ll be joining a welcoming team in a well-established manufacturer-owned dealership where clear communication, accuracy and teamwork help keep both our customers and workshop operating efficiently.
What You’ll Do
- Serve customers at both the front counter (retail) and back counter (workshop)
- Support Technicians with accurate and timely parts supply
- Manage parts ordering, deliveries, returns and stock control
- Maintain a safe, organised and efficient parts department
- Use dealership systems such as Kerridge, Autoline, Keyloop/CDK or similar platforms
- Provide product information and parts advice in a professional and customer-focused manner
What We’re Looking For
We're keen to hear from candidates with:
- Previous experience in a Parts Advisor or automotive parts environment
- Experience gained within a main dealer, manufacturer-owned group, motor factor, trade parts operation or national parts retailer
- Confidence using automotive parts systems such as Kerridge, Autoline, Keyloop/CDK or similar
- A calm, professional and customer-focused approach
- Good organisational skills and attention to detail
Previous experience within a franchised dealership environment would be beneficial and may be prioritised during shortlisting.
Licence Requirement:
A full UK driving licence (manual and automatic vehicles) is essential for this role.
Hours & Pay
This role is based on a Monday to Friday working pattern of 8:30am–5:00pm, with a 30-minute lunch break. You will also participate in a 1-in-3 Saturday morning rota, working 8:30am–12:30pm, paid at time-and-a-half.
Basic salary is £28,000 pa. Bonus earnings provide an OTE of £32,200 pa that is achievable and regularly reached.
A company vehicle is provided through Renault Retail Group's ECOP vehicle scheme, giving access to a tax-efficient, high-specification vehicle that is replaced annually.
Company Benefits
- 33 days' annual leave including Bank Holidays (option to buy or sell additional days)
- Pension scheme with life assurance
- Staff discounts on vehicles, parts, servicing, and accessories
- Access to our company loan car scheme
- Share Incentive Scheme
- Mortgage and pension advice seminars
- Excellent manufacturer training and clear career development opportunities
- Cycle to Work scheme, including e-bikes
- Discounted gym membership
- Enhanced Maternity and Paternity policies
- Eye test voucher scheme
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Parts Advisor, Cardiff employer: Renault Group
Renault Retail Group is an exceptional employer, offering a vibrant work culture that prioritises customer service and employee development. Located in Brentford, our dealership provides a supportive environment with flexible working patterns, competitive benefits including staff discounts and a comprehensive pension scheme, and ample opportunities for career growth through excellent training programmes. Join us to be part of a team that values professionalism and a warm welcome for every customer.
