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- Tasks: Lead a luxury hotel launch, ensuring exceptional guest experiences and operational excellence.
- Company: A unique luxury hotel in Mongolia, blending cultural roots with nature-integrated luxury.
- Benefits: Opportunity to shape a new luxury brand and work in a stunning natural environment.
- Why this job: Join a team that values authenticity, sustainability, and cultural immersion in luxury hospitality.
- Qualifications: 10+ years in luxury hospitality, with experience in high-end brands and multicultural team management.
- Other info: Candidates must have a passion for Mongolian culture and a strong entrepreneurial mindset.
The predicted salary is between 72000 - 108000 ÂŁ per year.
City Hotel General Manager luxury Hotel and Club – Mongolia -culturally rooted, nature-integrated luxury
Position Title: General Manager
Location: Mongolia
Industry: Luxury Hospitality
Position Overview:
We are seeking a experienced youthful thinking General Manager to lead the launch and long-term success of a newly opened luxury hotel in Mongolia, More than a hotel, this property is a culturally rooted, nature-integrated luxury destination, inspired by the philosophies of Aman and Rosewood—yet with a distinct Mongolian soul.
The successful candidate will bring their own unique brand vision to life across every dimension: from the guest journey and experiential design to the internal team culture and operational excellence. The role requires a leader who can balance refined luxury with authenticity, delivering world-class service while preserving a deep connection to Mongolia’s land, traditions, and spirit.
Key Responsibilities:
Brand & Experience Leadership
Act as the chief ambassador of the hotel\’s luxury positioning and Mongolian identity, ensuring all guest experiences are aligned with the brand ethos.
Collaborate with ownership and creative partners to refine and deliver the brand narrative across all touchpoints—architecture, service, cuisine, wellness, and cultural immersion.
Lead the development of curated experiences that reflect Mongolia’s heritage, environment, and values, setting a new benchmark in nature-based luxury travel.
Operational Excellence
Oversee all day-to-day hotel operations, including Rooms, F&B, Spa, Guest Experience, Engineering, Finance, and HR.
Ensure adherence to Leading Hotels of the World standards while delivering warm, personalized service that reflects the brand’s unique character.
Implement sustainable practices across operations, in alignment with the hotel’s environmental and cultural stewardship values.
Team Culture & Development
Build, inspire, and mentor a high-performance team that reflects both local cultural authenticity and international luxury standards.
Foster a service-driven, learning-oriented culture that values empathy, integrity, and craftsmanship.
Develop leadership talent, especially among Mongolian team members, creating pathways for long-term growth and excellence.
Strategic & Financial Stewardship
Shape and execute the long-term strategic vision of the hotel in collaboration with the ownership group.
Lead budgeting, forecasting, and business planning with a strong focus on profitability, guest satisfaction, and asset value growth.
Maintain full accountability for guest satisfaction scores, financial results, and brand reputation.
Qualifications :
Minimum 10 years’ experience in luxury hospitality, including at least 5 years in a General Manager or Resort Manager role.
Experience managing properties aligned with ultra-luxury brands such as Aman, Rosewood, Six Senses, or similar.
Proven ability to lead high-touch experiential properties in remote or nature-based destinations.
Strong understanding of luxury guest expectations and ability to deliver intuitive, elevated service.
International experience required; Asia experience strongly preferred.
Demonstrated ability to manage multicultural teams and nurture a culture of excellence and empathy.
Exceptional communication, emotional intelligence, and leadership presence.
Preferred Attributes:
Deep appreciation for Mongolian culture, environment, and craftsmanship—or a genuine desire to immerse in and respect it.
Entrepreneurial mindset with the agility to navigate startup challenges and create structure from the ground up.
Strong design and aesthetics sensibility, able to work in tandem with creative and architectural partners.
Passion for wellness, sustainability, and destination storytelling.
Application Process:
Interested candidates are invited to submit a detailed CV and a cover letter describing their leadership philosophy, relevant experience, and vision for luxury hospitality rooted in place and purpose. Only shortlisted candidates will be contacted.
Qualified candidates are invited to submit their resume and a brief cover letter detailing relevant experience to: Only candidates with applicable luxury hotel experience will be considered.
City Hotel General Manager luxury Hotel and Club - Mongolia -culturally rooted, nature-integrated luxury employer: Renard International Hospitality Search Consultants
Contact Detail:
Renard International Hospitality Search Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land City Hotel General Manager luxury Hotel and Club - Mongolia -culturally rooted, nature-integrated luxury
✨Tip Number 1
Familiarise yourself with the unique aspects of Mongolian culture and hospitality. Understanding local traditions and values will not only help you connect with the team and guests but also demonstrate your commitment to the hotel's ethos.
✨Tip Number 2
Network with professionals in the luxury hospitality sector, especially those with experience in nature-integrated or culturally rooted properties. Attend industry events or join relevant online forums to build relationships that could support your application.
✨Tip Number 3
Showcase your leadership style by preparing examples of how you've successfully built and mentored high-performance teams in previous roles. Highlighting your ability to nurture a service-driven culture will resonate well with the hiring team.
✨Tip Number 4
Research the hotel’s competitors and understand their offerings. Being able to articulate how you can differentiate this new luxury hotel in Mongolia will demonstrate your strategic thinking and vision for the property.
We think you need these skills to ace City Hotel General Manager luxury Hotel and Club - Mongolia -culturally rooted, nature-integrated luxury
Some tips for your application 🫡
Understand the Role: Before applying, take the time to thoroughly understand the responsibilities and qualifications required for the General Manager position. This will help you tailor your application to highlight relevant experiences.
Craft a Compelling Cover Letter: Your cover letter should reflect your leadership philosophy and vision for luxury hospitality. Make sure to connect your past experiences with the unique aspects of the hotel’s culturally rooted and nature-integrated concept.
Highlight Relevant Experience: In your CV, emphasise your experience in luxury hospitality, particularly in roles similar to General Manager or Resort Manager. Include specific examples of how you've led teams and managed operations in high-end environments.
Showcase Cultural Appreciation: If you have a deep appreciation for Mongolian culture or experience in Asia, make sure to mention this in both your CV and cover letter. Demonstrating your understanding of the local context can set you apart from other candidates.
How to prepare for a job interview at Renard International Hospitality Search Consultants
✨Showcase Your Cultural Understanding
Make sure to demonstrate your appreciation for Mongolian culture and environment during the interview. Share any experiences or knowledge you have about local traditions, as this will show your commitment to integrating the hotel's identity with the local community.
✨Highlight Your Luxury Hospitality Experience
Be prepared to discuss your previous roles in luxury hospitality, especially those aligned with ultra-luxury brands like Aman or Rosewood. Provide specific examples of how you've delivered exceptional guest experiences and maintained high standards in operational excellence.
✨Emphasise Leadership and Team Development
Talk about your experience in building and mentoring high-performance teams. Highlight your approach to fostering a service-driven culture that values empathy and integrity, and how you plan to develop local talent within the team.
✨Demonstrate Strategic Vision
Articulate your long-term vision for the hotel and how you would execute it in collaboration with ownership. Discuss your experience with budgeting, forecasting, and ensuring profitability while maintaining guest satisfaction and brand reputation.
