At a Glance
- Tasks: Lead a luxury hotel in Mongolia, ensuring exceptional guest experiences and operational excellence.
- Company: Join a culturally rooted, nature-integrated luxury hotel inspired by Aman and Rosewood.
- Benefits: Enjoy a unique work environment that values sustainability and cultural immersion.
- Why this job: Be part of a transformative hospitality experience that connects guests with Mongolia's rich heritage.
- Qualifications: 10+ years in luxury hospitality, with 5+ years as a General Manager or Resort Manager.
- Other info: Candidates should have a passion for Mongolian culture and a strong design sensibility.
The predicted salary is between 72000 - 108000 £ per year.
Job Description
City Hotel General Manager luxury Hotel and Club – Mongolia -culturally rooted, nature-integrated luxury
Position Title: General Manager
Location: Mongolia
Industry: Luxury Hospitality
Position Overview:
We are seeking a experienced youthful thinking General Manager to lead the launch and long-term success of a newly opened luxury hotel in Mongolia, More than a hotel, this property is a culturally rooted, nature-integrated luxury destination, inspired by the philosophies of Aman and Rosewood—yet with a distinct Mongolian soul.
The successful candidate will bring their own unique brand vision to life across every dimension: from the guest journey and experiential design to the internal team culture and operational excellence. The role requires a leader who can balance refined luxury with authenticity, delivering world-class service while preserving a deep connection to Mongolia’s land, traditions, and spirit.
Key Responsibilities:
Brand & Experience Leadership
Act as the chief ambassador of the hotel's luxury positioning and Mongolian identity, ensuring all guest experiences are aligned with the brand ethos.
Collaborate with ownership and creative partners to refine and deliver the brand narrative across all touchpoints—architecture, service, cuisine, wellness, and cultural immersion.
Lead the development of curated experiences that reflect Mongolia’s heritage, environment, and values, setting a new benchmark in nature-based luxury travel.
Operational Excellence
Oversee all day-to-day hotel operations, including Rooms, F&B, Spa, Guest Experience, Engineering, Finance, and HR.
Ensure adherence to Leading Hotels of the World standards while delivering warm, personalized service that reflects the brand’s unique character.
Implement sustainable practices across operations, in alignment with the hotel’s environmental and cultural stewardship values.
Team Culture & Development
Build, inspire, and mentor a high-performance team that reflects both local cultural authenticity and international luxury standards.
Foster a service-driven, learning-oriented culture that values empathy, integrity, and craftsmanship.
Develop leadership talent, especially among Mongolian team members, creating pathways for long-term growth and excellence.
Strategic & Financial Stewardship
Shape and execute the long-term strategic vision of the hotel in collaboration with the ownership group.
Lead budgeting, forecasting, and business planning with a strong focus on profitability, guest satisfaction, and asset value growth.
Maintain full accountability for guest satisfaction scores, financial results, and brand reputation.
Qualifications:
Minimum 10 years’ experience in luxury hospitality, including at least 5 years in a General Manager or Resort Manager role.
Experience managing properties aligned with ultra-luxury brands such as Aman, Rosewood, Six Senses, or similar.
Proven ability to lead high-touch experiential properties in remote or nature-based destinations.
Strong understanding of luxury guest expectations and ability to deliver intuitive, elevated service.
International experience required; Asia experience strongly preferred.
Demonstrated ability to manage multicultural teams and nurture a culture of excellence and empathy.
Exceptional communication, emotional intelligence, and leadership presence.
Preferred Attributes:
Deep appreciation for Mongolian culture, environment, and craftsmanship—or a genuine desire to immerse in and respect it.
Entrepreneurial mindset with the agility to navigate startup challenges and create structure from the ground up.
Strong design and aesthetics sensibility, able to work in tandem with creative and architectural partners.
Passion for wellness, sustainability, and destination storytelling.
Application Process:
Interested candidates are invited to submit a detailed CV and a cover letter describing their leadership philosophy, relevant experience, and vision for luxury hospitality rooted in place and purpose. Only shortlisted candidates will be contacted.
Qualified candidates are invited to submit their resume and a brief cover letter detailing relevant experience to: steve@renardinternational.com. Only candidates with applicable luxury hotel experience will be considered.
City Hotel General Manager luxury Hotel and Club - Mongolia -culturally rooted, nature-integrated... employer: Renard International Hospitality Search Consultants
Contact Detail:
Renard International Hospitality Search Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land City Hotel General Manager luxury Hotel and Club - Mongolia -culturally rooted, nature-integrated...
✨Tip Number 1
Research the unique aspects of Mongolian culture and hospitality. Understanding local traditions and values will not only help you connect with the brand's ethos but also demonstrate your commitment to preserving the hotel's cultural identity.
✨Tip Number 2
Network with professionals in the luxury hospitality sector, especially those with experience in nature-integrated or culturally rooted properties. Building relationships can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Showcase your leadership style by sharing examples of how you've developed high-performance teams in previous roles. Highlighting your ability to inspire and mentor staff will resonate well with the expectations for this position.
✨Tip Number 4
Prepare to discuss your vision for integrating sustainability into hotel operations. Given the emphasis on environmental stewardship, having a clear plan for sustainable practices will set you apart from other candidates.
We think you need these skills to ace City Hotel General Manager luxury Hotel and Club - Mongolia -culturally rooted, nature-integrated...
Some tips for your application 🫡
Understand the Role: Before applying, take time to thoroughly understand the responsibilities and qualifications required for the General Manager position. This will help you tailor your application to highlight relevant experiences.
Craft a Compelling Cover Letter: Your cover letter should reflect your leadership philosophy and vision for luxury hospitality. Make sure to connect your past experiences with the unique aspects of the hotel, such as its cultural roots and nature integration.
Highlight Relevant Experience: In your CV, emphasise your experience in luxury hospitality, particularly in roles similar to General Manager or Resort Manager. Include specific examples of how you've led teams and enhanced guest experiences in previous positions.
Showcase Cultural Appreciation: Given the hotel's focus on Mongolian culture, it's important to express your appreciation for it in your application. Mention any relevant experiences or your willingness to immerse yourself in the local culture and environment.
How to prepare for a job interview at Renard International Hospitality Search Consultants
✨Showcase Your Cultural Understanding
Make sure to demonstrate your appreciation for Mongolian culture and traditions during the interview. Discuss how you plan to integrate local elements into the hotel's brand narrative and guest experiences, as this is crucial for the role.
✨Highlight Your Luxury Hospitality Experience
Be prepared to share specific examples from your past roles in luxury hospitality, especially with brands like Aman or Rosewood. Emphasise your experience in managing high-touch properties and how you've successfully met luxury guest expectations.
✨Discuss Team Development Strategies
Talk about your approach to building and mentoring a diverse team. Highlight any previous successes in fostering a service-driven culture that values empathy and craftsmanship, particularly in multicultural settings.
✨Demonstrate Strategic Vision
Articulate your long-term vision for the hotel and how you would execute it in collaboration with ownership. Discuss your experience with budgeting and financial planning, focusing on profitability and guest satisfaction to show your strategic mindset.