At a Glance
- Tasks: Support our dialysis clinic with administrative tasks and patient communication.
- Company: Join DaVita UK, a leader in kidney care with a community-first culture.
- Benefits: Enjoy competitive salary, 35 days leave, and a company pension scheme.
- Other info: Work Monday to Friday, in a collaborative and supportive environment.
- Why this job: Make a real difference in patients' lives while developing your skills.
- Qualifications: Strong communication and computer skills; attention to detail is key.
The predicted salary is between 23555 - 28789 £ per year.
About Us Da Vita UK delivers life-saving kidney care to over 2,000 patients across England & Wales.
Da Vita UK is one of the 14 countries which form Da Vita International focusing on transforming care and improving quality of life for people receiving dialysis treatment globally.
When you join the Da Vita Village, you’re joining a winning team with Community First, Company Second culture We’re proud to be an independent, nurse-led provider, working in partnership with the NHS to deliver the highest standards of care using cutting-edge technology in welcoming, modern environments.
Role Overview We’re looking for a Clinic Administrator in our Dialysis Clinic at Croydon.
In Da Vita, we champion a Community First, Company Second culture.
As the Clinic Administrator, you’ll be part of a small team providing both clerical and administrative support to clinics and other departments, either as part of a team or individually with relevant IT and organisational skills.
Being a Clinic Administrator is a varied role encompassing all elements of running a clinic.
You’ll be responsible for: To undertake patient referrals sensitively and empathetically, being able to communicate with a wide range of people.
To provide telephone support for the team, dealing with both straightforward and complex enquires from a range of sources, including the clinical teams, patients, relatives, carers as well as GP and other healthcare professionals.
Ensure messages are communicated accurately and dealt with in an appropriate and timely manner.
To accurately input, update and retrieve data in a timely manner, using a variety of systems (electronic and paper based), including both patient/client records.
Ensure information is held in a secure and confidential manner in line with data protection guidelines.
Dealing with telephone and email enquiries (e. g.
Microsoft Outlook)Photocopy and print various documents, sometimes on behalf of other colleaguesorganise and store paperwork, documents and computer-based informationcreate and maintain filing and other office systems. liaise with staff in other departments and with external contactsorder and maintain stationery and equipmentorganise travel and accommodation for staff and other external contacts.
Other administrative support requested from time to time.
To be successful in this role, you’ll need: Excellent communication & computer skills (Word, Excel, Outlook, Internet etc)Friendly, outgoing, professional, and polite Strong attention to detail What can you expect when you join?Competitive Salary Company Pension Scheme35 days’ paid leave per annum, including bank holidays Monday to Friday working pattern(9am to 5pm).
Day shifts only Life Assurance to 3 times annual salary Retail discount scheme membership A commitment to your training and development A “community first, company second” culture based on Core Values that really matter An exciting, collaborative and driven multinational environment Live our mission: To be the Provider, Partner, and Employer of Choice Dedication, above all, to caring for our patients and teammates Want To Work With Us?If you would be interested in working at Da Vita on a permanent or temporary basis, please call our head office on +44 (0) 207 581 3139 alternatively, forward your CV to UKRecruitment@Da Vita. com #J-18808-Ljbffr
Clinic Administrator- Croydon employer: Renal Services Ltd
DaVita UK is an exceptional employer, offering a supportive and collaborative work environment where healthcare professionals can thrive. With a strong focus on employee growth through extensive training opportunities and a commitment to work-life balance, our part-time Healthcare Assistants enjoy competitive salaries, generous leave, and unique benefits like an electric car scheme and employee assistance programs. Join us in making a meaningful impact on patients' lives while being part of a community-first culture that values every team member's contribution.
StudySmarter Expert Advice🤫
We think this is how you could land Clinic Administrator- Croydon
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Renal Services Ltd.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Renal Services Ltd.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Renal Services Ltd, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Clinic Administrator- Croydon
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Renal Services Ltd.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Renal Services Ltd.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Renal Services Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Renal Services Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Renal Services Ltd
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Renal Services Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
