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For Companies At a Glance
- Tasks: Support clients with benefit advice and claims to help them thrive.
- Company: Renaissance – UK, a charity focused on community health and empowerment.
- Benefits: Gain valuable experience while making a real difference in people's lives.
- Why this job: Be part of a mission to empower individuals and improve their well-being.
- Qualifications: Experience in benefit claims and a friendly, non-judgemental attitude.
- Other info: Join a supportive team and attend training sessions to enhance your skills.
Have you got experience with benefit claim and support? If you want to make a real difference to people's lives by assisting them to find a way forward with their problems, this is the role for you. Your help and expertise will enable clients to live life to the fullest.
Responsibilities
- Support clients with benefit advice, PIP claims, Universal Credit claims and other benefits.
- Keep all information given or discussed within the service confidential.
- Attend relevant training sessions.
- Demonstrate the organisation's values and principles in actions and behaviours.
Values
- Respect
- Dignity
- Accountability
- Empowerment
- Innovation
Key Skills
- Friendly and polite
- Non-judgemental
- Full understanding of client confidentiality
- Listening skills
- Emotionally mature
- Reliable and trustworthy
- Understanding of personal and professional boundaries
- Ability to take direction
- Basic IT skills
- Previous experience as a benefit advisor
About Us
Renaissance – UK is a North West based charity, currently operating across Lancashire, Blackpool, and Blackburn with Darwen. We specialise in community focused substance use and sexual health services. We specialise in supporting individuals to reduce harm, we offer specialist support and we aim to move people forward in their lives by means of empowerment.
Benefit Support Advisor - Volunteer employer: Renaissance UK
Contact Detail:
Renaissance UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Benefit Support Advisor - Volunteer
✨Tip Number 1
Network like a pro! Reach out to your contacts in the charity sector or related fields. You never know who might have a lead on a volunteer position or can give you insider tips on landing that Benefit Support Advisor role.
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers, let your enthusiasm for helping others shine through. Share stories of how you've made a difference in people's lives – it’ll make you stand out!
✨Tip Number 3
Prepare for interviews by brushing up on common questions related to benefits and support. Think about how you can demonstrate your understanding of client confidentiality and your ability to empower clients in your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our mission at Renaissance – UK.
We think you need these skills to ace Benefit Support Advisor - Volunteer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience with benefit claims and support. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant expertise!
Showcase Your Values: We’re all about respect, dignity, and empowerment here at Renaissance. When writing your application, reflect these values in your language and examples. It’ll show us you’re a great fit for our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key skills and experiences shine through without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Renaissance UK
✨Know Your Benefits Inside Out
Make sure you brush up on the specifics of benefit claims, especially PIP and Universal Credit. Familiarise yourself with the latest updates and changes in the system so you can confidently discuss how you would assist clients.
✨Showcase Your Empathy
This role is all about helping people through tough times. Be prepared to share examples from your past experiences where you've demonstrated empathy and support. This will show that you understand the importance of dignity and respect in your interactions.
✨Practice Active Listening
During the interview, demonstrate your listening skills by engaging fully with the questions asked. Reflect back what you hear and ask clarifying questions if needed. This shows that you value communication and are non-judgemental.
✨Emphasise Confidentiality
Since confidentiality is key in this role, be ready to discuss how you would handle sensitive information. Share any relevant experiences where you maintained confidentiality and how you understand its importance in building trust with clients.
