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For Companies At a Glance
- Tasks: Manage MICE accounts, drive leads, and liaise with departments for seamless reservations.
- Company: Join Renaissance London Heathrow, a premier hotel with stunning runway views and top-notch facilities.
- Benefits: Enjoy 28 days holiday, free meals, discounts, and recognition programmes.
- Why this job: Be part of a growing team with opportunities for career advancement and a vibrant work culture.
- Qualifications: Strong organisational skills, excellent communication, and experience in a similar role preferred.
- Other info: Experience with Opera PMS and Marsha is a plus; smart appearance required.
The predicted salary is between 36000 - 60000 £ per year.
Salary – Competitive
Holiday – 28 days holiday, enhanced after 5 years of service.
But there’s more…
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Free meals on duty.
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Uniform offered and dry cleaned.
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Discounted employee friends & family rates at Arora Hotels.
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Food and beverage discounts.
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Christmas gifts and employee parties.
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Introduce a friend scheme.
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Cycle 2 work scheme.
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UK attraction discounts @ Merlin Entertainments.
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Taste card.
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Life assurance scheme.
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Wage stream.
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Employee assistance programme .
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Arora star employee recognition.
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Long service recognition award.
About us…
With 710 spacious, soundproofed bedrooms, amazing runway views and a great selection of Food and Beverage outlets, Renaissance London Heathrow is the perfect location for airport travel l ers . The hotel has 15 well-appointed conference and meeting rooms, catering for up to 600 delegates . It offers a large gym facility, business centre and on-site parking with ample spaces for both guests and employees of the hotel .
A bit about what you will do…
- Manage a portfolio of Accounts that drive MICE business
- To drive leads via certain platforms and databases
- Liaise with the reservations and M&E Sales department to ensure all reservations are tracked
- Regularly review competitor notice boards to get leads for new business
- Cross sell all 6 hotels in Heathrow, with a key focus on the MICE hotels
- Build & maintain relationships with extranet providers and animate relationships to maximise productivity
More about you…
- Providing high quality service comes naturally to you.
- Strong organizational skills and attention to detail.
- Very good at multi-tasking and remaining calm under pressure.
- Excellent communicator with a high standard of written and spoken English.
- A smart and professional appearance.
- 4-star hotel experience in a similar role a real advantage.
- Opera PMS and Marsha experience a plus.
Grow with us…
We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.
Cluster MICE Sales Manager employer: Renaissance London Heathrow
Contact Detail:
Renaissance London Heathrow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cluster MICE Sales Manager
✨Tip Number 1
Network with professionals in the MICE industry. Attend relevant events and conferences to meet potential contacts who can provide insights or leads for the role.
✨Tip Number 2
Familiarise yourself with the latest trends in MICE sales and marketing. This knowledge will help you stand out during interviews and demonstrate your commitment to the industry.
✨Tip Number 3
Utilise social media platforms like LinkedIn to connect with current employees at Renaissance London Heathrow. Engaging with them can give you insider information about the company culture and expectations.
✨Tip Number 4
Research the Arora Group and its properties thoroughly. Understanding their values and services will allow you to tailor your approach and show how you can contribute to their success.
We think you need these skills to ace Cluster MICE Sales Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in MICE sales and hotel management. Emphasise your organisational skills, attention to detail, and any previous roles that required excellent communication.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of the MICE sector. Mention specific achievements and how they relate to the role of Cluster MICE Sales Manager.
Highlight Relevant Skills: In your application, clearly outline your skills in multi-tasking, relationship building, and using software like Opera PMS and Marsha. These are crucial for the role and should be front and centre.
Show Enthusiasm for Growth: Express your eagerness to grow with the company in your application. Mention how you align with their values and how you see yourself contributing to their success and development.
How to prepare for a job interview at Renaissance London Heathrow
✨Research the Company
Before your interview, take some time to learn about the Arora group and Renaissance London Heathrow. Understand their values, services, and recent news. This will help you tailor your answers and show genuine interest in the company.
✨Showcase Your Experience
Highlight your previous experience in MICE sales or similar roles. Be ready to discuss specific accounts you've managed and how you've driven business in the past. Use examples that demonstrate your organisational skills and ability to multitask.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle real-life situations, such as managing a difficult client or juggling multiple tasks under pressure. Practise your responses to these scenarios to showcase your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, growth opportunities within the company, or how success is measured in the MICE department. This shows your enthusiasm and forward-thinking attitude.