Job Description
Salary £26732
Holiday 28 daysholiday, enhanced after 5 years of service.
Buttheresmore...
Free meals on duty.
Uniform offered and dry cleaned.
Discounted employee friends & family rates at Arora Hotels.
Food and beverage discounts.
Christmas gifts and employee parties.
Introduce a friend scheme.
Cycle 2 work scheme.
UK attraction discounts @ Merlin Entertainments.
Taste card.
Life assurance scheme.
Wage stream.
Employeeassistanceprogramme.
Arora star employee recognition.
Long service recognition award.
About us...
With 710 spacious, soundproofed bedrooms, amazing runway views anda great selectionof Food and Beverage outlets, Renaissance London Heathrow is the perfect location for airport travellers. The hotel has 15 well-appointed conference and meeting rooms, catering for up to 600 delegates. It offers a large gym facility, businesscentreand on-site parking with ample spaces for both guests and employees of the hotel.
A bit about what you will do...
Assistant Night Managers in our team play a crucial role in overseeing the hotel's overnight operations, ensuring the highest standards aremaintainedacross all departments. Being adaptable and ready to handle any situation. Their leadership and ability to perform under pressure are key inmaintainingour exceptional service and safety for our guests.
Deliver andmaintainexceptional levels of customer service.
Ensure the security of the hotel throughout the night
Conduct regular health and safety checks
Manage and respond to any incidents or accidents involving guests or team members.
Provide operational support to all departments as needed
More about you...
Excellent communication and interpersonal skills.
Excellent attention to detail and a drive tomaintainhigh standards.
Strong leadership and motivational abilities.
Resilience and a proactive approach to problem-solving.
A smart and professional appearance.
Micros and Opera PMS experience isa must.
4-star experience in a similar role would be a real advantage.
Grow with us...
We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are excitingopportunities for career progression and development across our properties and brands.
AMRT1_UKCT
Contact Details:
Renaissance London Heathrow Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Night Manager in Hounslow
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Renaissance London Heathrow. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Renaissance London Heathrow
Don't be shy about reaching out to Renaissance London Heathrow directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Renaissance London Heathrow and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Renaissance London Heathrow
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
