At a Glance
- Tasks: Optimise sales systems and processes while collaborating with global teams.
- Company: Join Renaissance, a leader in education technology impacting millions of students worldwide.
- Benefits: Enjoy 25 days holiday, healthcare, and discounts at top retailers.
- Other info: Hybrid role based in Brentford with opportunities for growth and inclusivity.
- Why this job: Make a real difference in education while developing your career in a dynamic environment.
- Qualifications: Experience with Salesforce and strong problem-solving skills are essential.
The predicted salary is between 45000 - 50000 € per year.
Renaissance® is a global leader in education technology, helping schools and school groups in the UK and around the world with educational assessments, practice and intervention solutions, and data analytics. We support over 18 million students, operating in over 100 countries.
The Sales Operations Manager plays an important role in supporting a high performing, globally distributed sales organisation. This position focuses on optimising sales systems, processes, and data integrity while working collaboratively with colleagues across functions to drive operational excellence.
We welcome candidates who bring strong technical capability, strategic thinking, and a solid understanding of sales processes, along with the ability to build positive, productive relationships across teams.
- Serve as a global point of contact for CRM queries, supporting troubleshooting, escalation, and resolution across all regions.
- Oversee the full lifecycle of Salesforce development requests, including managing, refining, and prioritising Jira tickets to ensure timely delivery of enhancements and system improvements.
- Design, refine, and implement scalable process improvements that strengthen sales efficiency and data quality.
- Collaborate with colleagues across Sales, Marketing, Finance, and Operations to understand business needs and translate them into practical system or process solutions.
- Partner with subject matter experts (SMEs) within the Commercial Operations team to identify opportunities for improvement and contribute to operational best practices.
- Support the development and maintenance of sales territories, commission structures, budgets, and performance targets.
- Provide analytical insights and operational support to ensure sales teams have accurate, timely, and actionable information.
- Act as a trusted expert for global CRM issues and sales system processes.
- Lead and contribute to continuous improvement initiatives across the sales organisation.
- Champion best practices and support change management efforts to ensure smooth adoption of new tools and processes.
Experience We’d Love To See Includes:
- Strong experience working with Salesforce and a high level of systems literacy.
- Experience managing Jira or similar ticketing systems.
- Ability to influence and collaborate effectively across teams and levels, with or without formal authority.
- Excellent communication and stakeholder management skills.
- A data driven approach, with the ability to translate insights into meaningful action.
- Strong independent problem‑solving skills and comfort working in fast‑paced, evolving environments.
- Ability to balance competing priorities and deliver high-quality work under tight deadlines.
- Demonstrated ability to translate business requirements into technical or process‑based solutions.
What success will look like:
- Improved system reliability and user satisfaction.
- Increased efficiency of sales processes and workflows.
- High adoption of new tools, processes, and enhancements.
- Accurate and timely delivery of sales planning outputs.
We know not everyone ticks every box — if you’re excited about the role, we’d love to hear from you.
Additional information:
This is a Hybrid role based out of our Head office in Brentford (TW8 9AG), with expectation of some travel to other offices as required for team. We offer a basic salary between £45-50,000 per annum dependent on experience, plus lots of amazing benefits.
- 25 days a year plus Bank Holidays (3 to be used for our Christmas shutdown)
- A day off for your birthday to celebrate in style!
- 5 volunteering days a year to use for the causes of your choice
- Access to a benefits and discount platform with access to 1000’s of discounts at retailers, leisure attractions and restaurants
- BUPA Healthcare, Life assurance, Permanent health insurance
- Pension scheme with enhanced employer contribution – up to 8%
- Season ticket loan and EAP
Location: We are currently located in Brentford, with plans to relocate to another West London location later in 2026.
We have an ongoing commitment to Diversity, Equity and Inclusion and have taken strides to become a more welcoming and inclusive workplace, including the introduction of our DEI Matters Network which is owned and driven by our staff. We are an equal opportunities employer. We encourage and welcome applications from all underrepresented groups, as we believe and strive for community representation within our organisation.
If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments to enable you to apply or attend any interview, please contact us and we will talk this through with you. All your information will be kept confidential according to GDPR guidelines. Please note that we can only consider applicants who already hold a full work permit. This role is subject to DBS and background checks.
Sales Operations Manager employer: Renaissance Learning
Renaissance® is an exceptional employer, offering a dynamic work culture that prioritises collaboration and innovation within the education technology sector. With a strong commitment to employee growth, we provide extensive benefits including generous holiday allowances, healthcare, and opportunities for volunteering, all while fostering a diverse and inclusive environment in our Brentford office. Join us to make a meaningful impact on education globally, while enjoying a supportive atmosphere that values your contributions and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Operations Manager
✨Tip Number 1
Network like a pro! Reach out to current employees at Renaissance or similar companies on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by understanding their sales processes and CRM systems, especially Salesforce. Show us you know your stuff and can hit the ground running!
✨Tip Number 3
Practice your problem-solving skills! Be ready to discuss how you've tackled challenges in past roles. We love candidates who can think on their feet and come up with practical solutions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Sales Operations Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Sales Operations Manager role. Highlight your experience with Salesforce and any relevant systems you've worked with. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're excited about this role and how you can contribute to our team. Be genuine and let your personality come through – we love that!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We’re keen on candidates who can think on their feet and come up with practical solutions, so don’t hold back!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Renaissance Learning
✨Know Your Salesforce Inside Out
Since the role heavily involves Salesforce, make sure you brush up on your knowledge of the platform. Be prepared to discuss your previous experiences with Salesforce, including any specific projects or challenges you've tackled. This will show that you’re not just familiar with the system but can also leverage it effectively.
✨Showcase Your Problem-Solving Skills
The Sales Operations Manager needs to be a strong independent problem-solver. Think of examples from your past where you identified a problem and implemented a solution. Be ready to explain your thought process and the impact of your actions, as this will demonstrate your ability to handle challenges in a fast-paced environment.
✨Collaborate Like a Pro
This position requires collaboration across various teams. Prepare to discuss how you've successfully worked with different departments in the past. Highlight your communication skills and give examples of how you’ve built positive relationships to achieve common goals.
✨Be Data-Driven
A data-driven approach is crucial for this role. Come prepared with examples of how you've used data to inform decisions or improve processes. Whether it's through analytics or reporting, showing that you can translate insights into actionable steps will set you apart from other candidates.
