At a Glance
- Tasks: Conduct user research to shape innovative educational products and enhance user experience.
- Company: Join Renaissance, a global leader in education technology with a collaborative culture.
- Benefits: Enjoy 25 days annual leave, healthcare, and a dog-friendly office environment.
- Other info: Hybrid role with excellent career growth opportunities and a supportive team.
- Why this job: Make a real impact on education by improving products for educators and students.
- Qualifications: Experience in UX research and a passion for user-centred design.
The predicted salary is between 40000 - 48000 £ per year.
About Us
Renaissance® is a global leader in education technology. We help schools and school groups in the UK and around the world with educational assessments, practice and intervention solutions, and data analytics. Renaissance now incorporates GL Assessment (known internationally as GL Education), a leading provider of educational assessments.
Role Summary
We are looking for a UX Researcher to join Renaissance and deliver high-quality user and buyer insights that inform product decisions across discovery, design, and validation phases. The role involves collaborating with Product Managers, Designers, and Product Operations to test concepts, validate solutions, and enhance overall product experience.
UX Researcher Job Responsibilities
- Recommend appropriate research methodologies to generate insights at all phases of the product lifecycle.
- Lead, plan, conduct, and synthesise qualitative research projects supporting product initiatives, including user interviews, usability testing, surveys, and concept validation.
- Take product ideas, features, and designs directly to users and buyers to gather feedback and insight.
- Conduct qualitative and quantitative research to assess user needs, behaviours, and feature viability.
- Analyse research findings and synthesise insights into clear, actionable outputs for product teams.
Product Development Support
- Collaborate with Product Managers to support initiative-level research needs.
- Support discovery, ideation, and validation phases within the product development lifecycle.
- Facilitate A/B testing and concept testing for product designs and feature variations.
- Provide regular updates and insight reports to inform prioritisation and decision-making.
User Engagement and Research Operations
- Leverage structured user access programmes (e.g., UX Research Groups) as a primary research channel.
- Work with Product Operations to plan research sessions, recruit participants, and manage logistics.
- Conduct targeted research activities where deeper insight is required.
- Contribute to continuous improvement of research processes, tooling, and repositories.
Cross-Functional Collaboration
- Deliver findings with compelling narratives that identify key opportunities and inform product decisions.
- Partner with Product, Design, Engineering, and Product Marketing to embed user insight in decision-making.
- Champion the voice of the user within product teams.
- Support a culture of user-centred design across the organisation.
Performance and Impact
- Ensure research outputs directly inform product direction and improve decision quality.
- Track and communicate the impact of research on product outcomes.
- Contribute to building a scalable, repeatable user insight capability.
Experience We’d Love To See
- Previous experience in UX research.
- Experience working in an Agile environment and managing multiple projects, teams, or clients.
- Strong understanding of qualitative and quantitative research methods.
- Demonstrated ability to translate user insights into actionable product recommendations.
- Comfort working in a fast-paced, cross-functional product environment.
- Experience crafting compelling narratives from data.
- Collaborative approach with ability to influence across teams.
- Passion for improving outcomes for educators and students.
Desirable Experience And Skills
- Experience in education technology or SaaS products.
- Experience working with international markets.
- Familiarity with research repositories and insight management tools.
- Background working as a classroom teacher.
Additional Information
This role is a hybrid position based out of our London or Houghton Le Spring office with some travel to other offices as required for team collaboration.
Salary range: £40,000 – £48,000 depending on experience, plus benefits.
Benefits
- 25 days of annual leave plus bank holidays (3 days for Christmas shutdown).
- One day off for your birthday.
- Workplace nursery scheme.
- 5 volunteering days a year.
- Access to a benefits and discount platform with discounts at retailers, leisure attractions, and restaurants.
- BUPA healthcare, life assurance, permanent health insurance.
- Pension scheme with enhanced employer contribution – up to 8%.
- Season ticket loan and employee assistance programme.
Location
Our London office is currently located in Brentford but will relocate to a more central location later in 2026. The office is dog-friendly.
Equal Opportunity Employment
We are an equal opportunities employer. We encourage and welcome applications from all underrepresented groups. If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments, please contact us. All information will be kept confidential according to GDPR guidelines. Only applicants who already hold a full work permit will be considered. This role is subject to DBS and background checks.
UX Researcher in London employer: Renaissance Learning
Renaissance® is an exceptional employer, offering a dynamic work culture that prioritises collaboration and innovation in the education technology sector. With a strong commitment to employee growth, we provide extensive benefits including generous annual leave, a workplace nursery scheme, and opportunities for volunteering, all within a supportive environment that champions user-centred design. Our London office, soon relocating to a more central location, fosters a vibrant atmosphere where employees can thrive while making a meaningful impact on educators and students worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land UX Researcher in London
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at Renaissance Learning for a UX Researcher, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Renaissance Learning before they go live!
We think you need these skills to ace UX Researcher in London
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like UX Researcher at Renaissance Learning, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Renaissance Learning does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Renaissance Learning. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Renaissance Learning.
How to prepare for a job interview at Renaissance Learning
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Renaissance Learning, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. Renaissance Learning might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Renaissance Learning!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Renaissance Learning is looking for.
