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For Companies At a Glance
- Tasks: Lead a dynamic hotel team and create unforgettable guest experiences.
- Company: Join Shamin Hotels, the largest hotel owner-operator in Virginia.
- Benefits: Enjoy competitive salary, health insurance, travel discounts, and gym perks.
- Other info: Great career growth opportunities with a supportive culture.
- Why this job: Make a real impact by developing teams and enhancing guest satisfaction.
- Qualifications: Proven leadership skills and a passion for hospitality.
The predicted salary is between 130000 - 150000 £ per year.
This hotel is owned and operated by an independent franchisee, Shamin Hotels. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.
About the Role
Lead with purpose. Build great teams. Create unforgettable experiences. At Shamin Hotels, we’re not just running hotels—we’re building experiences that people remember and teams that people are proud to be part of. We’re looking for a Hotel General Manager who leads from the front, takes ownership, and genuinely cares about both people and performance. If you thrive in a fast‑paced environment, love developing others, and get energy from creating exceptional guest experiences—you’ll fit right in.
What You’ll Do
- As a General Manager, this is your hotel—your team, your culture, your results.
- Build, coach, and develop a high‑performing team.
- Create a culture where people feel supported, challenged, and proud of their work.
- Lead by example—whether that’s celebrating wins or stepping in to support during busy moments.
- Oversee all day‑to‑day operations (front desk, housekeeping, F&B).
Own It – take responsibility and lead with accountability; Passionately Serve – care deeply about people and the experience you create.
About Shamin Hotels
We’re proud to promote from within and create real career paths—not just jobs. With 70+ hotels and growing, your next opportunity is always within reach.
Benefits: medical, dental, vision, disability, and pet insurance; 401(k) with company match; paid time off; travel discounts across major hotel brands; gym and lifestyle perks.
Salary range: $130,000–$150,000 with bi‑weekly bonus potential.
Our story: Shamin Hotels started in 1978 with one bold decision. Today we’re the largest hotel owner‑operator in Virginia, still fueled by entrepreneurial spirit.
EEO Statement: This company is an equal opportunity employer.
General Manager employer: Renaissance Hotels
Contact Detail:
Renaissance Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a General Manager role. You never know who might have the inside scoop on an opportunity at Shamin Hotels or elsewhere.
✨Tip Number 2
Prepare for interviews by researching the company culture at Shamin Hotels. Understand their values and think about how your leadership style aligns with their mission of creating unforgettable experiences. This will help you stand out as a candidate who truly gets it.
✨Tip Number 3
Showcase your achievements! When you get the chance to chat with hiring managers, be ready to share specific examples of how you've built high-performing teams and created exceptional guest experiences in your previous roles. Numbers and stories speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and genuinely interested in joining the Shamin Hotels family.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through. We want to see that you genuinely care about creating unforgettable experiences for guests and developing your team.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in hotel management. We love seeing how your past roles have prepared you for leading a high-performing team at Shamin Hotels.
Be Authentic: Don’t be afraid to show your personality in your cover letter. We’re looking for someone who leads with purpose and authenticity, so let us know what makes you tick and how you can contribute to our culture.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. We can’t wait to hear from you!
How to prepare for a job interview at Renaissance Hotels
✨Know Your Hotel
Before the interview, do your homework on Shamin Hotels and the Renaissance Portsmouth‑Norfolk Waterfront Hotel. Understand their values, culture, and what makes them unique. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Leadership Skills
As a General Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully built and led teams, handled challenges, or improved guest experiences. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Guest Experience
Since creating unforgettable experiences is key for this role, be ready to discuss how you've enhanced guest satisfaction in previous positions. Share specific strategies you've implemented and the positive outcomes that resulted. This will highlight your passion for service and accountability.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the hotel’s future goals, team dynamics, or how they measure success. This shows your enthusiasm for the role and helps you gauge if the company aligns with your career aspirations.