At a Glance
- Tasks: Conduct ergonomic assessments and install assistive technology to enhance user comfort and productivity.
- Company: Join Remtek Systems, a leader in assistive technology and ergonomic solutions since 1974.
- Benefits: Full-time role with competitive salary, training opportunities, and a supportive work culture.
- Other info: Dynamic role with travel across London, offering growth in a diverse and inclusive environment.
- Why this job: Make a real difference in people's lives by improving their workspace ergonomics.
- Qualifications: Interest in ergonomics and tech, with strong communication and organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
Company Description
Remtek Systems Limited is a specialist provider of Disabled Students’ Allowance computer equipment, software, assistive technology training, and ergonomic working solutions. Founded in 1974, the company has grown by staying closely aligned with customer requirements and adapting to evolving needs. Remtek focuses on supporting disabled computer users and continually enhancing the quality and responsiveness of its services. Team members are selected for their suitability to work with a diverse customer base and receive training in both assistive technology and disability awareness. The company fosters a supportive, service-oriented culture where staff can develop their skills while making a positive impact.
Role Description
This is a full-time onsite role based in the City of London, with a mix of on-site visits and some work from home. The Ergonomic Assessor & Installation Engineer will carry out ergonomic assessments for students and other users, recommending appropriate equipment and adjustments to improve comfort, accessibility, and productivity. The role includes installing and configuring computer equipment, assistive technology, and ergonomic furniture at client locations, as well as providing basic training and demonstrations. The post holder will document assessments and installations accurately, maintain clear communication with customers and internal teams, and follow company procedures and health and safety guidelines. Day-to-day work will involve travelling to appointments, managing a schedule of visits, troubleshooting basic technical issues, and ensuring a professional, person-centered service.
Responsibilities
- Ergonomic Assessments: Conduct thorough assessments of client workspaces, identifying ergonomic risks and recommending solutions such as chairs, desks, and other equipment. Provide guidance on ergonomic best practices and demonstrate products for client evaluation.
- Client Interaction: Listen to clients' concerns, understand their specific ergonomic needs, and offer expert advice. Maintain a friendly, professional demeanour to ensure clients feel comfortable discussing personal discomforts or issues which may be sensitive in nature. Assemble and install a bespoke workstation which may include a chair, desk, laptop stand, computer peripherals and any other necessary equipment and familiarise the client with the equipment to ensure the suitability of the items being delivered. Evaluate the layout and functionality of client workspaces, ensuring that furniture is arranged for maximum ergonomics, aesthetics, and productivity.
- Tools and Equipment: Select and maintain tools and equipment necessary for furniture installation and ergonomic assessments.
- Documentation: Keep accurate records of assessments, installations, inventory, and client specifications. Generate before-and-after reports and document improvements.
- Customer Service: Provide exceptional customer service throughout the process, addressing any concerns or special requests clients may have. Work closely with fellow installation engineers, project managers, and designers to deliver projects efficiently and on time.
Qualifications
- Experience or strong interest in ergonomics, occupational health, or workplace assessments, with the ability to identify ergonomic risks and recommend practical solutions.
- Competence in installing, configuring, and testing computer hardware, peripherals, and software, including basic troubleshooting of common technical issues.
- Awareness of assistive technology and adaptive equipment for disabled computer users, or willingness to undertake training in this specialist area.
- Excellent interpersonal and communication skills, with the ability to work sensitively with disabled users and explain technical concepts in clear, accessible language.
- Strong organizational and time-management skills, including the ability to plan routes, manage multiple appointments, and maintain clear records and reports.
- Comfort working independently in the field as well as collaboratively with internal teams, demonstrating reliability, professionalism, and problem-solving ability.
- Full, valid UK driving licence and willingness to travel within the City of Bristol and surrounding areas as required.
- Relevant qualification or training in ergonomics, occupational health, computing, engineering, or a related field is beneficial but not essential with equivalent experience.
- Commitment to equality, diversity, inclusion, and disability awareness, with openness to ongoing learning and professional development.
Ergonomic Assessor & Installation Engineer employer: Remtek Systems Limited
Remtek Systems Limited is an exceptional employer, dedicated to fostering a supportive and inclusive work environment in the heart of London. With a strong focus on employee development, team members receive comprehensive training in assistive technology and disability awareness, empowering them to make a meaningful impact in the lives of disabled computer users. The company values a service-oriented culture, offering opportunities for personal growth while ensuring that staff can thrive in their roles and contribute positively to the community.
StudySmarter Expert Advice🤫
We think this is how you could land Ergonomic Assessor & Installation Engineer
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Remtek Systems Limited. Understand their mission and values, especially how they support disabled users. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to ergonomics and customer service. Think about how you can demonstrate your skills and experiences that align with the role of an Ergonomic Assessor & Installation Engineer. We want you to feel confident when discussing your expertise!
✨Tip Number 3
Show off your soft skills! Since this role involves working closely with clients, be ready to highlight your interpersonal skills. Share examples of how you've successfully communicated with diverse groups or handled sensitive situations. It’s all about making clients feel comfortable and understood!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Ergonomic Assessor & Installation Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Ergonomic Assessor & Installation Engineer role. Highlight any relevant experience in ergonomics, customer service, or technical installations to show us you're the right fit!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about helping disabled users and how your background aligns with our mission at Remtek. Keep it friendly and professional!
Showcase Your Communication Skills:Since this role involves interacting with clients, make sure to demonstrate your excellent communication skills in your application. We want to see how you can explain complex concepts in a simple way, so don’t hold back!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Remtek Systems Limited
✨Know Your Ergonomics
Brush up on your knowledge of ergonomics and assistive technology. Be ready to discuss specific ergonomic solutions you've encountered or implemented in the past. This shows your genuine interest and expertise in the field, which is crucial for the role.
✨Showcase Your Communication Skills
Since you'll be interacting with clients who may have sensitive needs, practice explaining technical concepts in simple terms. Prepare examples of how you've successfully communicated with diverse groups in previous roles, highlighting your interpersonal skills.
✨Demonstrate Problem-Solving Ability
Think of scenarios where you've had to troubleshoot issues or adapt to unexpected challenges. Be ready to share these experiences during the interview, as they will illustrate your ability to think on your feet and provide effective solutions.
✨Prepare Questions for Them
Have a few thoughtful questions ready about Remtek Systems' approach to ergonomic assessments or their training programmes. This not only shows your enthusiasm for the role but also helps you gauge if the company culture aligns with your values.
