Director/Head of DTC & Dropshipping eCommerce Operations [393]
Director/Head of DTC & Dropshipping eCommerce Operations [393]

Director/Head of DTC & Dropshipping eCommerce Operations [393]

Derby Full-Time 54000 - 84000 £ / year (est.) Home office possible
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At a Glance

  • Tasks: Lead eCommerce operations for supplements and beauty products, driving efficiency and growth.
  • Company: Fast-growing supplements brand focused on performance and wellness.
  • Benefits: Remote work, 30 vacation days, and a clear path to COO.
  • Other info: High-impact environment with weekly coaching from eCommerce experts.
  • Why this job: Join a dynamic team and make a real impact in the eCommerce space.
  • Qualifications: 5+ years in eCommerce operations, Shopify experience, and strong leadership skills.

The predicted salary is between 54000 - 84000 £ per year.

About the Company

Meo Nutrition LLC is a fast-growing supplements brand focused on performance, wellness, and everyday health. We create science-backed, high-quality products that support heart health, digestion, sleep, and more — offering customers convenience through subscribe & save, free U.S. shipping, and a seamless experience.

Our parent company operates multiple eCommerce brands, including Dermao.com (beauty & skincare) and Nomobark.com (pet care), plus a fast-moving dropshipping division.

About the Role

We’re hiring a Director/Head of DTC & Dropshipping eCommerce Operations to lead daily operations across supplements, beauty devices, and dropshipping. You’ll manage fulfillment, customer service, media buying, and new product launches — driving efficiency, profitability, and growth.

This is a full-time, remote role with a clear growth path to COO.

You’re a Fit If You Have:

✅ 5+ years of experience managing operations for eCommerce/DTC brands ($10M–$30M+ revenue).

✅ Hands-on experience with Shopify and dropshipping.

✅ Strong background in consumer products (supplements, skincare, or similar).

✅ Proven ability to manage P&L, budgets, and remote teams.

✅ Expertise in 3PL, inventory, and supply chain optimization.

✅ Data-driven mindset: KPIs, dashboards, and reporting.

✅ Excellent communication, leadership, and problem-solving skills.

✅ You’re organized, proactive, and thrive in fast-paced environments.

Key Responsibilities

  • Oversee operations for multiple product categories (supplements, skincare devices, serums, etc.).
  • Launch and manage multiple new dropshipping products weekly.
  • Own P&L, manage budgets, track profitability, and optimize costs.
  • Scale customer service and maintain top CSAT (4.5+).
  • Recruit, manage, and mentor remote teams (media buyers, VAs, CS reps).
  • Drive supply chain optimization, vendor negotiations, and cost reduction.
  • Report weekly on KPIs (sales, ROI, defects, fulfillment, margins).

Perks & Growth

💰 10% of net new revenue over baseline with strong upside.

🏆 Clear path to COO or senior operations leadership.

📈 Weekly coaching from top eCommerce experts.

🌍 Fully remote + 30 vacation days per year.

⚡ High-impact, high-ownership environment

You’re not a fit for this role if:

  • You haven’t worked at a DTC e-commerce company.
  • You haven’t worked with Shopify.
  • You don’t have strong drop-shipping experience.

Our hiring process is made up of 3 parts, so please be aware that you will need to dedicate time for a questionnaire and two 1-on-1 interviews.

Director/Head of DTC & Dropshipping eCommerce Operations [393] employer: Remotivate

Meo Nutrition LLC is an exceptional employer, offering a dynamic and high-impact work environment where you can lead innovative eCommerce operations in the health and wellness sector. With a fully remote setup, generous vacation days, and a clear growth trajectory towards senior leadership roles, employees are empowered to thrive while enjoying competitive incentives tied to performance. Join a team that values collaboration, creativity, and personal development, making it an ideal place for those seeking meaningful and rewarding careers.
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Contact Detail:

Remotivate Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Director/Head of DTC & Dropshipping eCommerce Operations [393]

Tip Number 1

Network like a pro! Reach out to your connections in the eCommerce space, especially those who have experience with DTC brands. A friendly chat can lead to insider info about job openings or even referrals.

Tip Number 2

Show off your skills! Create a portfolio or a case study that highlights your achievements in managing eCommerce operations. This will give you an edge during interviews and show that you mean business.

Tip Number 3

Prepare for those interviews! Research Meo Nutrition and its products thoroughly. Be ready to discuss how your experience aligns with their needs, especially in dropshipping and supply chain optimisation.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at Meo Nutrition.

We think you need these skills to ace Director/Head of DTC & Dropshipping eCommerce Operations [393]

eCommerce Operations Management
Shopify
Dropshipping
P&L Management
Budget Management
Remote Team Management
3PL Expertise
Inventory Management
Supply Chain Optimization
Data Analysis
KPI Reporting
Communication Skills
Leadership Skills
Problem-Solving Skills
Organisational Skills

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in eCommerce and dropshipping. We want to see how your background aligns with our needs, so don’t hold back on showcasing relevant achievements!

Showcase Your Data Skills: Since we’re all about that data-driven mindset, include specific examples of how you've used KPIs and dashboards to drive results in your previous roles. This will help us see your analytical side and how you can contribute to our growth.

Be Clear and Concise: When filling out the application, keep your responses clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!

How to prepare for a job interview at Remotivate

Know Your Numbers

Make sure you’re familiar with key performance indicators (KPIs) relevant to eCommerce operations. Be ready to discuss how you've managed P&L, budgets, and profitability in your previous roles. This shows you understand the financial side of running a successful DTC brand.

Showcase Your Hands-On Experience

Since the role requires hands-on experience with Shopify and dropshipping, prepare specific examples of how you've successfully managed these platforms. Highlight any challenges you faced and how you overcame them to drive efficiency and growth.

Demonstrate Leadership Skills

As a potential leader, it’s crucial to showcase your ability to manage and mentor remote teams. Prepare anecdotes that illustrate your leadership style, how you motivate your team, and how you handle conflicts or challenges in a remote setting.

Be Data-Driven

Emphasise your data-driven mindset by discussing how you’ve used dashboards and reporting to inform decisions. Be prepared to talk about specific metrics you’ve tracked and how they influenced your strategies in past roles.

Director/Head of DTC & Dropshipping eCommerce Operations [393]
Remotivate
Location: Derby
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