Director/Head of DTC & Dropshipping eCommerce Operations [393]
Director/Head of DTC & Dropshipping eCommerce Operations [393]

Director/Head of DTC & Dropshipping eCommerce Operations [393]

London Full-Time 54000 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead eCommerce operations for supplements and beauty products, driving efficiency and growth.
  • Company: Fast-growing supplements brand focused on performance and wellness.
  • Benefits: Remote work, 30 vacation days, and a clear path to COO.
  • Other info: High-impact environment with weekly coaching from eCommerce experts.
  • Why this job: Join a dynamic team and make a real impact in the eCommerce space.
  • Qualifications: 5+ years in eCommerce operations, Shopify experience, and strong leadership skills.

The predicted salary is between 54000 - 84000 £ per year.

Job Description

About the Company

Meo Nutrition LLC is a fast-growing supplements brand focused on performance, wellness, and everyday health. We create science-backed, high-quality products that support heart health, digestion, sleep, and more — offering customers convenience through subscribe & save, free U.S. shipping, and a seamless experience.

Our parent company operates multiple eCommerce brands, including Dermao.com (beauty & skincare) and Nomobark.com (pet care), plus a fast-moving dropshipping division.

About the Role

We’re hiring a Director/Head of DTC & Dropshipping eCommerce Operations to lead daily operations across supplements, beauty devices, and dropshipping. You’ll manage fulfillment, customer service, media buying, and new product launches — driving efficiency, profitability, and growth.

This is a full-time, remote role with a clear growth path to COO.

You’re a Fit If You Have:

✅ 5+ years of experience managing operations for eCommerce/DTC brands ($10M–$30M+ revenue).

✅ Hands-on experience with Shopify and dropshipping.

✅ Strong background in consumer products (supplements, skincare, or similar).

✅ Proven ability to manage P&L, budgets, and remote teams.

✅ Expertise in 3PL, inventory, and supply chain optimization.

✅ Data-driven mindset: KPIs, dashboards, and reporting.

✅ Excellent communication, leadership, and problem-solving skills.

✅ You’re organized, proactive, and thrive in fast-paced environments.

Key Responsibilities

  • Oversee operations for multiple product categories (supplements, skincare devices, serums, etc.).
  • Launch and manage multiple new dropshipping products weekly.
  • Own P&L, manage budgets, track profitability, and optimize costs.
  • Scale customer service and maintain top CSAT (4.5+).
  • Recruit, manage, and mentor remote teams (media buyers, VAs, CS reps).
  • Drive supply chain optimization, vendor negotiations, and cost reduction.
  • Report weekly on KPIs (sales, ROI, defects, fulfillment, margins).

Perks & Growth

💰 10% of net new revenue over baseline with strong upside.

🏆 Clear path to COO or senior operations leadership.

📈 Weekly coaching from top eCommerce experts.

🌍 Fully remote + 30 vacation days per year.

⚡ High-impact, high-ownership environment

You’re not a fit for this role if:

  1. You haven’t worked at a DTC e-commerce company.
  2. You haven’t worked with Shopify.
  3. You don’t have strong drop-shipping experience.

Our hiring process is made up of 3 parts, so please be aware that you will need to dedicate time for a questionnaire and two 1-on-1 interviews.

Director/Head of DTC & Dropshipping eCommerce Operations [393] employer: Remotivate

Meo Nutrition LLC is an exceptional employer that champions a high-impact, high-ownership work culture, offering a fully remote role with generous benefits including 30 vacation days and a clear growth path to COO. Employees enjoy weekly coaching from eCommerce experts and the opportunity to drive significant revenue growth, making it an ideal environment for those seeking meaningful and rewarding careers in the fast-paced world of DTC and dropshipping operations.
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Contact Detail:

Remotivate Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Director/Head of DTC & Dropshipping eCommerce Operations [393]

Tip Number 1

Network like a pro! Reach out to people in the eCommerce space, especially those who work with DTC brands. Use LinkedIn to connect and engage with industry professionals; you never know who might have a lead on your dream job!

Tip Number 2

Prepare for those interviews! Research Meo Nutrition and its products inside out. Be ready to discuss how your experience aligns with their needs, especially around dropshipping and operations management. Show them you’re the perfect fit!

Tip Number 3

Don’t underestimate the power of follow-ups! After your interviews, send a thank-you email expressing your enthusiasm for the role. It keeps you on their radar and shows you’re genuinely interested in joining their team.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about landing this role at Meo Nutrition.

We think you need these skills to ace Director/Head of DTC & Dropshipping eCommerce Operations [393]

eCommerce Operations Management
Shopify
Dropshipping
P&L Management
Budget Management
Remote Team Leadership
3PL Expertise
Inventory Management
Supply Chain Optimization
Data Analysis
KPI Reporting
Customer Service Management
Problem-Solving Skills
Organisational Skills
Proactivity

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role. Highlight your experience in eCommerce and dropshipping, especially if you've managed operations for brands similar to Meo Nutrition. We want to see how your background aligns with our needs!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about supplements and wellness. Share specific examples of how you've driven growth and efficiency in past roles — we love a good story!

Showcase Your Data Skills: Since we're all about data-driven decisions, make sure to highlight your experience with KPIs, dashboards, and reporting. We want to know how you've used data to optimise operations and improve profitability in your previous roles.

Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at Remotivate

Know Your Numbers

Make sure you’re familiar with key performance indicators (KPIs) relevant to eCommerce operations. Be ready to discuss how you've managed P&L, budgets, and profitability in your previous roles. This shows you understand the financial side of running a successful DTC brand.

Showcase Your Hands-On Experience

Since the role requires hands-on experience with Shopify and dropshipping, prepare specific examples of how you've successfully managed these platforms. Highlight any challenges you faced and how you overcame them to drive efficiency and growth.

Demonstrate Leadership Skills

As a potential leader, it’s crucial to showcase your ability to manage and mentor remote teams. Prepare anecdotes that illustrate your leadership style, how you motivate your team, and how you handle conflicts or challenges in a remote setting.

Be Data-Driven

Emphasise your data-driven mindset by discussing how you’ve used dashboards and reporting to make informed decisions. Bring examples of how data analysis has led to successful outcomes in your previous roles, especially in terms of supply chain optimisation and customer satisfaction.

Director/Head of DTC & Dropshipping eCommerce Operations [393]
Remotivate
Location: London
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