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- Tasks: Support customers via email and Zoom, resolving inquiries and onboarding effectively.
- Company: Join a tech-driven customer engagement platform with a vibrant team.
- Benefits: Earn $60 per hour for 20 flexible hours a week.
- Why this job: Make a real difference in customer success while enjoying work-life balance.
- Qualifications: 2-3 years in Customer Success or Technical Account Management in SaaS.
- Other info: Perfect for students seeking part-time work with growth potential.
The predicted salary is between 24 - 32 £ per hour.
A tech-driven customer engagement platform is seeking a part-time Customer Success contractor to support its growing team in the UK or Ireland. In this role, you will manage customer inquiries via email and Zoom, identify complex issues, and help onboard customers through effective communication.
Candidates should have 2-3 years of experience in Customer Success or Technical Account Management in SaaS. This position offers 20 hours a week at $60 per hour and allows for a flexible schedule.
Remote Part-Time Customer Success Manager, EMEA employer: Remoteworldwide
Contact Detail:
Remoteworldwide Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Part-Time Customer Success Manager, EMEA
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech and customer success space. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those Zoom calls! Practise common interview questions and have examples ready that showcase your experience in Customer Success. We want you to shine!
✨Tip Number 3
Show off your skills! If you’ve got any relevant certifications or courses, make sure to mention them during interviews. It’s all about proving you’re the right fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing familiar faces!
We think you need these skills to ace Remote Part-Time Customer Success Manager, EMEA
Some tips for your application 🫡
Show Your Customer Success Experience: When you're writing your application, make sure to highlight your experience in Customer Success or Technical Account Management. We want to see how you've tackled customer inquiries and resolved issues in the past, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for this role. Mention specific skills that align with our tech-driven platform and how you can contribute to our team. We love seeing candidates who take the time to connect their experience with what we do!
Be Clear and Concise: In your written application, clarity is key! Use straightforward language and get to the point. We appreciate applications that are easy to read and understand, so keep it simple and engaging.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Remoteworldwide
✨Know Your Customer Success Basics
Brush up on the fundamentals of Customer Success and Technical Account Management. Be ready to discuss your previous experiences and how they relate to managing customer inquiries and onboarding processes.
✨Showcase Your Communication Skills
Since you'll be interacting with customers via email and Zoom, practice articulating your thoughts clearly and concisely. Prepare examples of how you've effectively communicated complex issues in the past.
✨Familiarise Yourself with the Company’s Platform
Take some time to explore the tech-driven customer engagement platform. Understanding its features and benefits will help you answer questions confidently and demonstrate your genuine interest in the role.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think of specific situations where you identified and resolved customer issues, and be ready to share those stories during the interview.
