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For Companies At a Glance
- Tasks: Coordinate global shipments and ensure excellent customer service.
- Company: Join a leading freight forwarding company in the vibrant Leeds area.
- Benefits: Enjoy a competitive salary, performance bonuses, and 25 days holiday.
- Why this job: Great opportunity for career growth in a dynamic industry with a supportive culture.
- Qualifications: 2+ years in UK freight forwarding and customs clearance experience required.
- Other info: Hands-on experience with freight software is a plus!
The predicted salary is between 27000 - 35000 £ per year.
An exciting chance to become part of a prominent freight forwarding company has emerged in the Leeds region. This role presents outstanding prospects for career development and comes with an attractive and competitive salary package. If you are seeking such an opportunity, please read on and submit your application.
Remuneration
- Salary - £27,000 - £35,000
- Annual performance related bonuses
- 25 days holiday + bank holidays
Responsibilities
- Coordinating and overseeing the importing or exporting of goods from various global origins.
- Coordinating the collection process through specified transportation companies.
- Collaborating with clients, branch offices, international agents, and haulage providers, among other partners.
- Delivering outstanding customer service by addressing inquiries and ensuring timely updates.
- Supervising order tracking, invoicing, and processing pre-alerts from overseas offices and agents.
- Handling Customs entries as required.
- Tracking shipments until their final delivery.
- Handling job costing and invoicing duties.
Requirements
- At least 2 years of experience working for a UK-based freight forwarder.
- Experience in import or export operations involving air, road, or ocean shipments.
- Proficiency in customs clearance procedures.
- Hands-on experience with freight-related software such as Cargowise, Multifreight, etc.
- Outstanding customer service skills.
Contact Detail:
RemoteWorker UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Forwarder
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in freight forwarding. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to the industry.
✨Tip Number 2
Network with professionals in the freight forwarding sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to job openings.
✨Tip Number 3
Brush up on your customer service skills, as this role heavily relies on maintaining strong relationships with clients and partners. Consider role-playing scenarios to practice handling inquiries and providing updates.
✨Tip Number 4
Gain hands-on experience with freight-related software like Cargowise or Multifreight. If you don’t have access to these tools, look for online tutorials or courses that can help you become proficient before applying.
We think you need these skills to ace Freight Forwarder
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in freight forwarding, especially your work with UK-based companies. Emphasise your skills in customs clearance and any specific freight-related software you have used.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your experience in coordinating imports and exports, and how you excel in customer service. Be sure to connect your skills to the responsibilities listed in the job description.
Highlight Relevant Experience: In your application, clearly outline your two years of experience in freight forwarding. Provide specific examples of your involvement in air, road, or ocean shipments, and any successful projects you've managed.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the freight forwarding industry.
How to prepare for a job interview at RemoteWorker UK
✨Know Your Freight Forwarding Basics
Make sure you brush up on the fundamentals of freight forwarding, including import and export operations. Be prepared to discuss your experience with air, road, and ocean shipments, as well as customs clearance procedures.
✨Showcase Your Software Skills
Familiarise yourself with freight-related software like Cargowise and Multifreight. Be ready to provide examples of how you've used these tools in your previous roles to streamline processes or improve efficiency.
✨Demonstrate Customer Service Excellence
Prepare to share specific instances where you've delivered outstanding customer service. Highlight how you addressed client inquiries and ensured timely updates, as this is crucial for the role.
✨Ask Insightful Questions
At the end of the interview, don't hesitate to ask questions about the company's operations, culture, or future projects. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
