At a Glance
- Tasks: Help customers book flights, hotels, and transport while providing friendly support.
- Company: Join a supportive team that values customer service and flexibility.
- Benefits: Enjoy a flexible schedule, work from home, and opportunities for training.
- Why this job: Make travel stress-free for customers while working remotely in a fun environment.
- Qualifications: Strong communication skills and a friendly attitude are key.
- Other info: No prior experience needed; just bring your enthusiasm and organisation skills!
The predicted salary is between 24000 - 36000 £ per year.
We are seeking a remote Booking Helper to assist customers with making and managing reservations for flights, hotels, and transportation. You'll provide friendly customer service and ensure bookings are accurate and stress-free, all while working remotely.
Responsibilities:
- Assist customers with booking flights, hotels, and transportation.
- Provide clear and friendly support through phone, email, or chat.
- Answer basic travel questions and guide customers to the right options.
- Update reservations and confirm details for accuracy.
- Support the team with day-to-day travel service tasks.
Qualifications:
- Strong communication and customer service skills.
- Comfortable using computers and online booking systems.
- Ability to stay organized and pay attention to detail.
- Friendly, helpful, and patient with customers.
- Previous experience in customer service or hospitality is a plus, but not required.
Job Type: Remote — Full-time or Part-time
Benefits:
- Flexible schedule opportunities
- Work from home
- Training and growth potential
- Supportive team environment
Booking Helper in Southampton employer: Remotetravelcareers
Contact Detail:
Remotetravelcareers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Booking Helper in Southampton
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the travel industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Practice makes perfect! Before any interview, do a mock session with a friend or in front of a mirror. Focus on showcasing your customer service skills and how you can make bookings stress-free for customers.
✨Tip Number 3
Be proactive! If you see a job posting that excites you, don’t wait around. Apply through our website and follow up with a friendly email expressing your enthusiasm. It shows initiative and can set you apart!
✨Tip Number 4
Stay organised! Keep track of the jobs you’ve applied for and any follow-ups you need to do. This will help you manage your applications and ensure you don’t miss out on any opportunities.
We think you need these skills to ace Booking Helper in Southampton
Some tips for your application 🫡
Show Your Friendly Side: When writing your application, let your personality shine through! We want to see that you can be friendly and approachable, just like you would be with our customers. A warm tone can make a big difference.
Highlight Relevant Skills: Make sure to mention any experience you have with customer service or using online booking systems. We love seeing how your skills match what we’re looking for, so don’t hold back!
Be Detail-Oriented: Since accuracy is key in this role, pay attention to the details in your application. Double-check for typos and ensure everything is clear and concise. It shows us you care about getting things right!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Remotetravelcareers
✨Know Your Stuff
Before the interview, brush up on common booking systems and travel-related queries. Familiarise yourself with the types of reservations you might be handling, like flights and hotels, so you can speak confidently about them.
✨Show Off Your People Skills
Since this role is all about customer service, be ready to share examples of how you've helped customers in the past. Think of specific situations where you turned a negative experience into a positive one—this will show your friendly and patient nature.
✨Stay Organised
Demonstrate your organisational skills by discussing how you manage multiple tasks or bookings at once. You could mention tools or methods you use to keep track of details, which is crucial for ensuring accuracy in reservations.
✨Ask Questions
At the end of the interview, don’t hesitate to ask questions about the team and the company culture. This shows your interest in the role and helps you gauge if it’s the right fit for you. Plus, it gives you a chance to connect with the interviewer!