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For Companies At a Glance
- Tasks: Help customers plan and book their dream trips from the comfort of your home.
- Company: Join a dynamic team dedicated to making travel easy and enjoyable.
- Benefits: Flexible remote work, competitive pay, and opportunities for growth.
- Why this job: Be the friendly voice that helps others create unforgettable travel experiences.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Perfect for students looking for flexible hours and valuable experience.
The predicted salary is between 24000 - 36000 £ per year.
We are seeking a remote Online Travel Helper to provide customers with virtual support for planning and booking trips. You’ll answer questions, assist with reservations, and help clients enjoy a smooth travel experience from start to finish.
Responsibilities
- Assist customers with booking flights, hotels, and transportation.
- Provide clear and friendly support through phone, email, or chat.
- Answer basic travel questions and guide customers to the right options.
- Update reservations and confirm details for accuracy.
- Support the team with day-to-day travel service tasks.
Qualifications
- Strong communication and customer service skills.
- Comfortable using computers and online booking systems.
- Ability to stay organized and pay attention to detail.
- Friendly, helpful, and patient with customers.
- Previous experience in customer service or hospitality is a plus, but not required.
Online Travel Helper employer: Remotetravelcareers
Contact Detail:
Remotetravelcareers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Online Travel Helper
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on us and our values. This will help you tailor your answers and show that you're genuinely interested in being part of our team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Show off your personality! We love friendly and helpful people, so let your true self shine through. Share personal stories that highlight your customer service skills and how you’ve made a difference for others.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s just good manners!
We think you need these skills to ace Online Travel Helper
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and approachable in your tone. Remember, we’re looking for someone who can connect with our customers!
Tailor Your Application: Make sure to customise your application for the Online Travel Helper role. Highlight any relevant experience or skills that match the job description, especially your communication and customer service skills. This shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on what makes you a great fit for the role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward—just follow the prompts!
How to prepare for a job interview at Remotetravelcareers
✨Know Your Travel Stuff
Brush up on common travel questions and booking processes. Familiarise yourself with popular destinations, airlines, and hotel chains. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, practice your communication skills. Think about how you can convey information clearly and kindly, whether it’s over the phone, via email, or through chat. Role-playing with a friend can be a great way to prepare!
✨Demonstrate Your Organisational Skills
Be ready to discuss how you stay organised, especially when juggling multiple tasks. Share examples from your past experiences where you successfully managed bookings or handled customer inquiries efficiently. This will highlight your ability to thrive in a busy environment.
✨Emphasise Your Customer Service Mindset
Prepare to talk about your approach to customer service. Think of specific instances where you went above and beyond for a customer. This will show that you’re not just capable but also passionate about providing excellent support.
