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- Tasks: Help customers book and manage travel reservations from the comfort of your home.
- Company: Join a supportive team dedicated to excellent customer service.
- Benefits: Enjoy a flexible schedule, remote work, and opportunities for training and growth.
- Why this job: Make travel easier for others while developing your skills in a friendly environment.
- Qualifications: Strong communication skills and a passion for helping people.
- Other info: No prior experience needed; just bring your enthusiasm and organisation skills!
The predicted salary is between 24000 - 36000 £ per year.
We are seeking a remote Reservation Helper to assist customers with making and managing travel reservations. You'll ensure details are accurate and provide friendly support, all while working remotely.
Responsibilities:
- Assist customers with booking flights, hotels, and transportation.
- Provide clear and friendly support through phone, email, or chat.
- Answer basic travel questions and guide customers to the right options.
- Update reservations and confirm details for accuracy.
- Support the team with day-to-day travel service tasks.
Qualifications:
- Strong communication and customer service skills.
- Comfortable using computers and online booking systems.
- Ability to stay organized and pay attention to detail.
- Friendly, helpful, and patient with customers.
- Previous experience in customer service or hospitality is a plus, but not required.
Job Type: Remote — Full-time or Part-time
Benefits:
- Flexible schedule opportunities
- Work from home
- Training and growth potential
- Supportive team environment
Reservation Helper in Norwich employer: Remotetravelcareers
Contact Detail:
Remotetravelcareers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservation Helper in Norwich
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the travel industry. A friendly chat can lead to valuable connections and insider info about job openings.
✨Tip Number 2
Practice your phone skills! Since you'll be assisting customers over the phone, grab a friend and do some mock calls. This will help you feel more confident and ready to provide that friendly support we all love.
✨Tip Number 3
Show off your tech skills! Familiarise yourself with online booking systems and tools. The more comfortable you are with technology, the better you'll be at managing those travel reservations efficiently.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're keen and ready to join our supportive team environment. Plus, it makes it easier for us to spot your application!
We think you need these skills to ace Reservation Helper in Norwich
Some tips for your application 🫡
Show Off Your Communication Skills: Since we're all about friendly support, make sure your application highlights your communication skills. Use clear and concise language to show us you can connect with customers effortlessly.
Be Detail-Oriented: Attention to detail is key in this role! When filling out your application, double-check for any typos or errors. We want to see that you can keep things accurate right from the start.
Share Relevant Experience: Even if you don't have direct experience in travel reservations, let us know about any customer service roles you've had. Highlight how those experiences have prepared you to assist our customers effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Remotetravelcareers
✨Know Your Stuff
Before the interview, brush up on common travel booking processes and systems. Familiarise yourself with popular airlines, hotels, and transportation options. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, practice your communication skills. Think about how you would explain complex travel details in a simple way. During the interview, be friendly and clear in your responses to demonstrate your ability to connect with customers.
✨Be Organised
Highlight your organisational skills by sharing examples from your past experiences. Discuss how you manage multiple tasks or keep track of details, especially when dealing with reservations. This will reassure the interviewer that you can handle the demands of the job.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific customer situations. Prepare for scenarios like dealing with a booking error or a frustrated customer. Think through your responses to show that you can remain calm and helpful under pressure.
