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- Tasks: Help customers plan and book their dream trips from the comfort of home.
- Company: Join a supportive team dedicated to making travel easy and enjoyable.
- Benefits: Enjoy a flexible schedule, remote work, and opportunities for training and growth.
- Why this job: Make a difference in people's travel experiences while working remotely.
- Qualifications: Strong communication skills and a friendly attitude are key.
- Other info: No prior experience needed; just bring your passion for travel!
The predicted salary is between 24000 - 36000 £ per year.
We are seeking a remote Online Travel Helper to provide customers with virtual support for planning and booking trips. You'll answer questions, assist with reservations, and help clients enjoy a smooth travel experience from start to finish.
Responsibilities:
- Assist customers with booking flights, hotels, and transportation.
- Provide clear and friendly support through phone, email, or chat.
- Answer basic travel questions and guide customers to the right options.
- Update reservations and confirm details for accuracy.
- Support the team with day-to-day travel service tasks.
Qualifications:
- Strong communication and customer service skills.
- Comfortable using computers and online booking systems.
- Ability to stay organized and pay attention to detail.
- Friendly, helpful, and patient with customers.
- Previous experience in customer service or hospitality is a plus, but not required.
Job Type: Remote — Full-time or Part-time
Benefits:
- Flexible schedule opportunities
- Work from home
- Training and growth potential
- Supportive team environment
Online Travel Helper in Norwich employer: Remotetravelcareers
Contact Detail:
Remotetravelcareers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Online Travel Helper in Norwich
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on us and our values. This way, you can show how your skills as an Online Travel Helper align with what we stand for.
✨Tip Number 2
Practice makes perfect! Role-play common customer scenarios with a friend or family member. This will help you feel more confident when answering questions and providing support during the interview.
✨Tip Number 3
Show off your tech skills! Since you'll be using online booking systems, make sure to highlight any relevant experience you have with technology during your chat or call with us.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note. It shows your enthusiasm for the role and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Online Travel Helper in Norwich
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Online Travel Helper role. Highlight your communication skills and any relevant experience in customer service or hospitality, even if it’s just a little!
Show Your Personality: We love seeing a bit of your personality shine through in your application. Use a friendly tone and let us know why you’re passionate about helping customers with their travel plans.
Be Detail-Oriented: Since attention to detail is key in this role, double-check your application for any typos or errors. A polished application shows us you care about accuracy, just like you would for our customers’ bookings.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into our system quickly. We can’t wait to hear from you!
How to prepare for a job interview at Remotetravelcareers
✨Know Your Travel Stuff
Brush up on common travel questions and booking processes. Familiarise yourself with popular destinations, flight and hotel booking platforms, and any recent travel trends. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, practice your communication skills. Think about how you can convey information clearly and friendly, whether it’s through phone, email, or chat. Role-play with a friend to get comfortable with different scenarios.
✨Demonstrate Your Organisational Skills
Prepare examples from your past experiences where you successfully managed multiple tasks or kept things organised. Being able to juggle bookings and customer queries is key, so highlight your ability to stay on top of details during the interview.
✨Be Friendly and Patient
The job requires a friendly and helpful attitude, so let your personality shine through. Share stories that showcase your patience and willingness to assist customers, even in challenging situations. This will help the interviewer see you as a great fit for their team.
