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For Companies At a Glance
- Tasks: Help customers book flights, hotels, and transport while providing top-notch support.
- Company: Join a dynamic team focused on making travel easy and enjoyable.
- Benefits: Flexible remote work options, competitive pay, and a supportive work culture.
- Why this job: Make travel stress-free for others while working from anywhere you choose.
- Qualifications: Great communication skills and a passion for helping people.
- Other info: Perfect for students looking for flexible hours and valuable experience.
The predicted salary is between 24000 - 36000 £ per year.
We are seeking a remote Booking Helper to assist customers with making and managing reservations for flights, hotels, and transportation. You’ll provide friendly customer service and ensure bookings are accurate and stress-free, all while working remotely.
Responsibilities:
- Assist customers with booking flights, hotels, and transportation.
- Provide clear and friendly support through phone, email, or chat.
- Answer basic travel questions and guide customers to the right options.
- Update reservations and confirm details for accuracy.
- Support the team with day-to-day travel service tasks.
Qualifications:
- Strong communication and customer service skills.
- Comfortable using computers and online booking systems.
- Ability to stay organized and pay attention to detail.
- Friendly, helpful, and patient with customers.
- Previous experience in customer service or hospitality is a plus, but not required.
Job Type: Remote — Full-time or Part-time
Booking Helper employer: Remotetravelcareers
Contact Detail:
Remotetravelcareers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Booking Helper
✨Tip Number 1
Make sure to brush up on your customer service skills! Since you'll be helping customers with their bookings, being friendly and approachable is key. Practice answering common travel questions so you can provide clear support.
✨Tip Number 2
Familiarise yourself with online booking systems. The more comfortable you are with these tools, the smoother your interactions will be. We recommend checking out tutorials or guides to get a head start!
✨Tip Number 3
Stay organised! Juggling multiple bookings can get tricky, so find a system that works for you. Whether it’s a digital planner or a simple checklist, keeping track of details will help you shine in this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Booking Helper
Some tips for your application 🫡
Show Off Your Communication Skills: Since we're all about friendly customer service, make sure your application highlights your communication skills. Use clear and concise language to show us you can connect with customers just like you would in a chat or on the phone.
Be Detail-Oriented: We love candidates who pay attention to detail! When filling out your application, double-check for any typos or errors. This shows us that you can keep bookings accurate and stress-free, just like we want for our customers.
Share Relevant Experience: Even if you haven't worked in travel before, share any customer service or hospitality experience you have. Tell us how you've helped customers in the past, as this will give us a glimpse of how you'd handle booking inquiries.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to see your application and get to know you better. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Remotetravelcareers
✨Know Your Stuff
Before the interview, make sure you’re familiar with common booking systems and travel-related queries. Brush up on your knowledge about flights, hotels, and transportation options. This will help you answer questions confidently and show that you’re ready to assist customers effectively.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, practice your communication skills. Think about how you would explain booking processes or handle customer inquiries. You might even want to role-play with a friend to get comfortable with different scenarios.
✨Be Organised and Detail-Oriented
During the interview, highlight your organisational skills and attention to detail. You could share examples from past experiences where you successfully managed multiple tasks or ensured accuracy in your work. This will demonstrate that you can handle the responsibilities of the Booking Helper role.
✨Bring Your Friendly Vibe
A friendly attitude goes a long way in customer service. Make sure to convey your helpful and patient nature during the interview. Smile, be enthusiastic, and show that you genuinely enjoy helping others. This will resonate well with the interviewers and reflect the kind of support they want for their customers.
